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based on 33429 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I called to get some clarification on the charges and was told someone would call back and have never heard from you
Also the service man was to be at our home 9-11. He did not arrive until almost 1:00. He was goo but charged us more for the area I had already explained to the person who took the order. I did call and give measurements to someone. She said they would call back and I have not hear from anyone.
Your machine froze up and my carpet was half cleaned. The appointment should of only taken 45 minutes took over two hours the Technician had to come back and finished which took another hour. Not looking for a discount or anything else some type of compensation would of been nice for the inconvience. Spent my whole day off getting the carpets cleaned.
Your associate that did the job was very professional with his work and his personality was very polite.
I thought David did a great job on our tile. It looks great. He was meticulous.
And answered my questions. Thank you David.
Name removed
They work!!
Use some type of door covering so all the heat in the winter and air conditioning in the summer is not let out.
Nontoxic. Rick was great!
Nothing. I was pleased both with the cleaning and with the technicians.
You get my carpet clean, it doesn't take forever to dry and your technicians are very good too Being Gephart approved is a big plus plus for me.
no residue left in carpet
Adam, the technician, was very prompt, polite, and effective in providing quality service.
professionalism, explanation and knowledge
Clean edges better next to wood floor.
The technicians seemed to take pride in the job they did and wanted us to be very satisfied with the results. They did a great job!
Very good, quick and my floors look great...
that they don't stink up my whole house and smell toxic. And that they work
workmen were polite and skilled.
The outcome is always good - clean carpets
Technicians were available to come on my time schedule. They informed me of every service and of my options. They were very clean and polite and were respectful of my home.
They did a wonderful job at cleaning my carpet. He was friendly and willing to do little areas that needed cleaning. It is about 2 months later and they still look great!
I like that soap residue is minimized in the carpet.
It was clean an quick drying.
The technician was knowledgeable and friendly. The carpet was cleaned well and is very soft.
The technician who cleaned our home--Eddie or Eddy--was just great, very professional and courteous. He did a terrific job.
On time excellent job. Carpets look great at a reasonable price.
I loved how knowledgeable Rick was about carpet and carpet cleaning. He took the time to explain the process of how Zerorez works. I have already had 2 of my friends make appointments to get their carpets cleaned. I will defiantly use Zerorez for all my cleaning needs.
On the website it looked like a wash was also included with the vent cleaning service. It used to be, but now it is extra. I didn't know that till halfway through the service and it was pretty much too late to add that. Make sure next time that is clarified on the website. I thought everything offered on the website for the duct cleaning was all inclusive.
very nice people and they did a great job on the carpat
the cost however for utah county was a shock 150.00 min just
to come to spanish fork did not match what was advertized
on radio and on mailers please tell the people that price
may vary per your location you may service people from odgen
to payson but the cost varies where you live and that is
not right.
The carpet is super clean and I love the tile/grout cleaning

The product was good and the service was excellent.
Attn. Name removed