What our clients think of us!

So far i am very happy with the services that were performed.

Big job....$811
Very surprised to know that Eddie was not trained nor provided with any type of drop cloth for cleaning ceiling vents over beds. I asked him and he said he normally asks clients for a trash bag. I provided him with a white sheet to use but it does not appear that he used the sheet as beds are covered with dust and paint chips from the ceiling vents. Had to spend the entire evening cleaning up after the mess washing linens. Same on floor vents in areas like my hard wood floor office or vents over tile. He did not clean up after himself. In my opinion I should not have to spend hours cleaning up after $811. Basement carpet was not worked on very hard and I had to go back with carpet cleaner spray and spot clean by hand. Very irritating as I had guests coming in the next day from Canada so had to spot clean the 2 room basement myself. Had three gum marks. My regular carpet cleaner takes the time with a special solution to remove the occasional gum mark from the kids. Eddie cleaned some of the vent registers and return covers and some he didn't. I would think this would be standard procedure? Overall I would say a very "below-average" job.

This is the first time I have used Zero Rez, and I was so impressed on how well my carpets come out. I have reallly light carpets and the guy showed me the "before and after" and I could not believe what a difference it was. He was able to get up any blemishes I had.

How well it cleans high track areas

My carpets stay clean for a long time.

It felt like the employees make commision by upselling additional services. Prices seemed high and I didn't like the $30 charge for spots that didn't come out on the 1st sweep. If it takes a little extra effort to clean a spot, isn't that what I'm paying for? A service to clean my carpet? I like the concept of zerorez, but I feel like I can never know how much the service will cost me, and that's frustrating as a customer.

I was very pleased but we had a couple of throw rugs down and under them it was quit clean and you couldn't get the rest of the carpet to look like those areas but all in all it looked great and was impressed that you brought the nap up. Thanks First name removed and Gayle Last name removed

We have 2 dogs. It was nice to not have to worry about the chemicals used for getting our carpet cleaned - which we need to do on a regular basis - because like I said - we have 2 dogs.

offer freshner

Better price for stairs

My carpets look cleaner compared to other companies I have used

They work hard, are courteous and careful with your home. I had air ducts cleaned, what an eye opener to see what was in those vents.

You do exactly what you say in commercials -- get carpets clean and leave nothing behind.

I like how clean and non smelly it is when Zerorez cleans my carpets. It seems to dry faster w/o feeling stiff when it is dry. I am very satisfied.

Quality results every time! Quick, easy scheduling. A 3-hour appointment window.

The carpets turned out so clean. I was very impressed! I don't think I've ever seen them so clean. I also appreciated the professionalism of the man who came to clean my carpets.

Friendly service with a clean, good looking carpet.

Finish cleaning the carpets. We had to schedule an additional day.

We LOVE how our carpets feel after Zerorez cleans them. Over the years we've had our carpets cleaned by a number of different companies, but they always felt like they had a dry soapy residue on them when they were dry. But, after the first cleaning with Zerorez we were hooked, our carpets felt incredibly soft & like new again. I'm a Realtor and my husband is a home inspector & we recommend Zerorez to all of our clients. I even include your website and local contact number on my "move in" checklist I provide to my buyers. Keep up the great work! We love the no chemical cleaning, it's great for those with allergies & sensitivities.

Your technician did a marvelous job of cleaning our carpets. He was able to remove stains we doubted he would be able to, and our carpets look as good as new. And they are staying clean much more easily than they did after we had another carpet cleaning service clean them a couple of years ago. Thank you!

We just had our carpet cleaned and it looks terrific. And I loved no loud perfumes, as most carpet cleaning leaves. We will certainly have you back to do it again. I have already recommended your company to others.

It's been over a week and the stains that typically appear after I have my carpets cleaned, have not reappeared. That alone makes me love your product and service above anyone else I've tried.

Clean professional service techs. no harsh chemicals or smells

It's all natural and the tech did an awesome job explaining their product and services.

Good following of instructions. Good follow up. I always got to speak with a live person.

Friendly, knowledgeable technician. Quick drying time (carpet cleaning). Many services offered.

Zerorez was able to get out some really bad stains. I had tried everything else on the stains to get them out and nothing worked. I also liked that the representative and how he always asked me if things were up to my specification.

Our carpets looked really clean and was done fast and efficient. Thanks.

-letting pet cleaner get into the fibers for more than 5 minutes before cleaning the carpet.

I was amazed at how clean our carpets were after the service. We had two year old stains that I didn't think were going to come out, but they did. Awesome work! I will definitely use you in the future, and I recommend Zerorez.

I appreciate the dedication to great service. Even though it took 2 treatments, the cat urine smell is gone from the couches and we are very satisfied with the service to make everything right. Thanks!