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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the products seemed very good....the service was great....
My carpets looked great! The carpets were so dirty that I was about to buy new carpet but i am glad that I had zerorez come and clean them instead. I saved a lot of money and time!
Service was prompt and the tech Alfreado did a great job. We had to have the pet care treatment and it was fine until the next day and the stains started to come through again. The office set up another appointment to have the tech come back out to redo the stains next week. We are very happy with Zerorez and the tech was excellent.
Friendly and professional service. Called back to check on things. Looks very clean.
The carpet looks like new
I did not know what time you were coming. I asked to be contacted by email. I sent an email yesterday at about the same time you arrived. It was a huge inconvience as people were leaving to work. Also I was under the impression that I paid for four room or 800 sq. ft. Is that correct or not? I planned on have our stone floor cleaned but I had already left for work and did not have time to make other arrangements.
Matt Fisher was an outstanding and personable representative of your service.
Our carpet was really dirty and the cleaning took it all out. The gentleman that did the work were very courteous and informative about every thing they were doing..Thanks again
Give a better price for cleaning recent customers.
Quick response, good price, friendly service men, good cleaning.
Customer service on phone, flexibility and I called on Saturday, Zerorez was there on Monday p.m. as I desired. 2 other companies I had called prior were not able to fit me in.
I like that your technicians are very professional, efficient, courteous, clean, and honest. They also don't pressure you into having other services performed in your home that Zerorez offers. My technicians have always been able to get the tough stains out of the carpet that I have concerns about. My carpets always look like new after they have cleaned them. Thanks Zerorez!
I'd like to know about the carpet protection and extra charge for tough stains before you come out to my house. I was prepared to pay the special price ($79) plus tax and ended up paying around $190 for the carpet protection and the extra charge for tough stains.
promptness, speed of service, carpet not soaking wet
Rick was an excellent technician. He was clean, through and pleasant. My carpet never looked better. There are 3 spots that just would not come out, but other than that it looks great.
steam cleaning, no shampoos
The price! and this is the cleanest my carpets have been since we moved in. No chemicals or chemical smell so I can feel confident as my grandkids roll around on the carpet!
the crew that came out was super. the carpets look fantastic. david made some good suggestions that we accepted and are happy we did.
No soap residue in the process.
I most enjoy the cleanliness of the process that results in virtually no residue after the carpet is cleaned. This also allows for the quickest drying time of any other service that I have used in the past. Finally, the personnel are first-rate, always concerned about the customer's satisfaction on the job performed. I have never seen my 24-year-old couch come cleaner than when "Eddy" gave it his and Zerorez's treatment. Guests who came over a few days later remarked that it looked new!
My carpet actually feels fluffy again. I just want to walk barefoot on it. I love it
It was on time, quick, and very professional. The price was even better than what we had been quoted. We had some problem pet odors and stains, and as far as I can tell, they have been taken care of.
Innovative and fast.
I very much liked everything he done EXCEPT the high traffic area in thr hallway downstairs included a big spot he missed.
I would like him to come and givr me an estimate on my office at 212 S Main Spanish Fork...Osmond Real Estate
The carpets look terrific and the guy was friendly and intent on doing a great job! I definitely will recommend Zeroez and will call them again! Thanks!
On time, done quickly and professionally.
I was grateful that Clementi plesantly re-did spots that I had hoped would look better on my carpet. There were three, two in front of chairs and one in front of couch in the rec/family room that did look much better! Before Clementi came the second time, a friend reminded me that my house is darker than most and that I should pull all the blinds up and turn all lights availabe to get more light on the carpet. The spots where my dog had thrown up--and had already had a failed attempt by me to get them up--still are obvious but do look better than they did when I first called Zerorez to come clean my carpet.
Clementi worked hard to please me both times he was in my home. In my next life I will be more selective in choice of colors for my carpet.
Sincerely, First name removed W.Peek
Very professional and treats our home as if it were his own.
The cleaners who came, Chris Feltor and his trainee, did a fabulous and an over-the-top job to get out red stain on my dining room carpets! I appreciate his attention to detail and his willing reply of how he could remove the stain when he could have withheld information as other carpet cleaners have done in the past! I think you should give him extra props and a raise for the extra effort he took to making my dining room look like new! I will only call Zerorez to clean my carpets in the future! The results are amazing!
I want to reserve judgment for awhile until I see how well the results last. At first glance, the carpet looks good, but I want to see what it looks like in a couple of weeks or so. (i.e. have any of the stains reappeared, how does it look after normal traffic on it, and how does the protection they put on seem to be working. Ask us asgain in a month or so.