Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31039 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 28, 2012 — Rated 10 out of 10 by S.D. Zerorez Salt Lake City
What do you like about our products and services?

Even though my carpet is light and 8 years old, after it gets cleaned by Zerorez it looks brand new. And the time is takes my carpet to dry it great. It takes only about 4 hours!

Report a concern   June 28, 2012 — Rated 9 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

I like the fact that you do not use harsh chemicals and soaps to clean the carpets. Also your representative was very good about explaining things to me and letting me know of his concerns. He worked very hard to do a good job for me and to make me a satisfied customer. He also cleaned the grout on my tile floors and they look so much better! Thanks so much!

Report a concern   June 28, 2012 — Rated 10 out of 10 by A.T. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look and feel very clean and there is no chemical smell during or after the process.

Report a concern   June 28, 2012 — Rated 9 out of 10 by J.I. Zerorez Salt Lake City
What do you like about our products and services?

The care in keeping from getting the carpet dirty by wearing the "footsies" and the special water developed by Zerorez to keep from soap suds building up in our carpet. Your technician was very informative and helpful in suggestions on how we can maintain our carpet in the future after he left.

Report a concern   June 28, 2012 — Rated 10 out of 10 by S.F. Zerorez Salt Lake City
What do you like about our products and services?

It is clean. I mean clean. No chemicals left on the carpet. It smells great....not bleachy.

Report a concern   June 28, 2012 — Rated 10 out of 10 by D.A. Zerorez Salt Lake City
What do you like about our products and services?

My carpets are really clean and no sticky residue...

Report a concern   June 27, 2012 — Rated 9 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

I like the professionalism. I think you do a good job.

Report a concern   June 27, 2012 — Rated 10 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

The technician was wonderful---friendly, hardworking, efficient. The product got a stain out of my carpet that two other companies could not remove.

Report a concern   June 27, 2012 — Rated 8 out of 10 by K.B. Zerorez Salt Lake City
What could we do to improve?

Technician was great. The carpet is clean, but your service is more expensive than many. I'm not sure everyone can afford it.

Report a concern   June 27, 2012 — Rated 1 out of 10 by W.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Everyone we have talked to thinks the price was exorbitant for the amount of work done.

Report a concern   June 27, 2012 — Rated 10 out of 10 by J.U. Zerorez Salt Lake City
What do you like about our products and services?

I think they are less expensive than some of the other companies we've had. Service is good, and I like the results.

Report a concern   June 27, 2012 — Rated 10 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

Carpets looked great

Report a concern   June 27, 2012 — Rated 8 out of 10 by K.T. Zerorez Salt Lake City
What could we do to improve?

Lower price would be helpful.

Report a concern   June 27, 2012 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

Mostly, I liked how I didn't have to wait 2 days for the carpet to dry. They were very efficient as well. They did the job quickly, but not sloppy.

Report a concern   June 27, 2012 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

The carpet stays cleaner longer and is dry much faster.

Report a concern   June 27, 2012 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

They wore booties and were kind

Report a concern   June 26, 2012 — Rated 10 out of 10 by C.L. Zerorez Salt Lake City
What do you like about our products and services?

Our technician, William was friendly and professional. The carpets came out great!

Report a concern   June 26, 2012 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

THE TECHNISION WAS VERY PROFESSIONAL AND THE CARPETS LOOK GREAT. I WAS AFRAID THE ASH FROM THE FIRE WOULD OUT HERE IN SARATOGA WOULD DIRTY THE CARPET RIGHT BACK UP BUT THE PROTECTANT HE PUT ON THEM SEEMS TO BE DOING A GOOD JOB OF KEEPING THEM CLEAN.

Report a concern   June 26, 2012 — Rated 10 out of 10 by W.J. Zerorez Salt Lake City
What do you like about our products and services?

great floors!

Report a concern   June 26, 2012 — Rated 9 out of 10 by J.J.P. Zerorez Salt Lake City
What do you like about our products and services?

Good cleaning

Report a concern   June 26, 2012 — Rated 10 out of 10 by R.D.D. Zerorez Salt Lake City
What do you like about our products and services?

Your products actually clean my carpets and never leave residue, etc. This is ouor 2nd time to have our carpets cleaned. You cleaned our stairs which look great! Also, our carpet cleaner, Will, was so outstanding. He went the extra mile to help us and make sure we were happy. We will always use your services and I have also recommended you to everyone I see! Thank you.

Report a concern   June 26, 2012 — Rated 9 out of 10 by C.K. Zerorez Salt Lake City
What do you like about our products and services?

Quick, quality service. Technician was very courteous and helpful.

Report a concern   June 26, 2012 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

The service was fast and friendly and most importantly the carpets looked great!

Report a concern   June 26, 2012 — Rated 2 out of 10 by K.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Main concern was our family room which wasn't that dirty but we have seen better results from steam cleaners. I am confident the spots would look better had we gone with another cleaner.

Report a concern   June 25, 2012 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

I think they do a good job and my carpet does not get as wet as with other services.

Report a concern   June 25, 2012 — Rated 3 out of 10 by J.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I thought the carpet looked good when it was done but after a while it still looked dirty.

Report a concern   June 25, 2012 — Rated 1 out of 10 by K.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

At first it looked like he did a good job cleaning the carpets, but once he left and on closer inspection they really weren't that deeply cleaned. There were a couple of spots that were a little "crusty" from some spilled milk a couple of days before and after he cleaned them, they were still crusty. I keep my house pretty clean and I just felt that the job fell short of a "deep" clean. He finished almost my whole house in under an hour, which was quick, but I'd rather a longer more thorough job.

Report a concern   June 25, 2012 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

Clean nontoxic products and you clean my carpet and couch so well

Report a concern   June 25, 2012 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

The carpets not only look clean, but feel clean. We are very happy with the work and with the worker. We finally found what we have been looking for in a carpet cleaner.

Report a concern   June 25, 2012 — Rated 10 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

You were prompt,thorough, and accomodating.


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