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31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the fact that you do not use harsh chemicals and soaps to clean the carpets. Also your representative was very good about explaining things to me and letting me know of his concerns. He worked very hard to do a good job for me and to make me a satisfied customer. He also cleaned the grout on my tile floors and they look so much better! Thanks so much!
My carpets look and feel very clean and there is no chemical smell during or after the process.
The care in keeping from getting the carpet dirty by wearing the "footsies" and the special water developed by Zerorez to keep from soap suds building up in our carpet. Your technician was very informative and helpful in suggestions on how we can maintain our carpet in the future after he left.
It is clean. I mean clean. No chemicals left on the carpet. It smells great....not bleachy.
My carpets are really clean and no sticky residue...
I like the professionalism. I think you do a good job.
The technician was wonderful---friendly, hardworking, efficient. The product got a stain out of my carpet that two other companies could not remove.
Technician was great. The carpet is clean, but your service is more expensive than many. I'm not sure everyone can afford it.
Everyone we have talked to thinks the price was exorbitant for the amount of work done.
I think they are less expensive than some of the other companies we've had. Service is good, and I like the results.
Carpets looked great
Lower price would be helpful.
Mostly, I liked how I didn't have to wait 2 days for the carpet to dry. They were very efficient as well. They did the job quickly, but not sloppy.
The carpet stays cleaner longer and is dry much faster.
They wore booties and were kind
Our technician, William was friendly and professional. The carpets came out great!
THE TECHNISION WAS VERY PROFESSIONAL AND THE CARPETS LOOK GREAT. I WAS AFRAID THE ASH FROM THE FIRE WOULD OUT HERE IN SARATOGA WOULD DIRTY THE CARPET RIGHT BACK UP BUT THE PROTECTANT HE PUT ON THEM SEEMS TO BE DOING A GOOD JOB OF KEEPING THEM CLEAN.
great floors!
Good cleaning
Your products actually clean my carpets and never leave residue, etc. This is ouor 2nd time to have our carpets cleaned. You cleaned our stairs which look great! Also, our carpet cleaner, Will, was so outstanding. He went the extra mile to help us and make sure we were happy. We will always use your services and I have also recommended you to everyone I see! Thank you.
Quick, quality service. Technician was very courteous and helpful.
The service was fast and friendly and most importantly the carpets looked great!
Main concern was our family room which wasn't that dirty but we have seen better results from steam cleaners. I am confident the spots would look better had we gone with another cleaner.
I think they do a good job and my carpet does not get as wet as with other services.
I thought the carpet looked good when it was done but after a while it still looked dirty.
At first it looked like he did a good job cleaning the carpets, but once he left and on closer inspection they really weren't that deeply cleaned. There were a couple of spots that were a little "crusty" from some spilled milk a couple of days before and after he cleaned them, they were still crusty. I keep my house pretty clean and I just felt that the job fell short of a "deep" clean. He finished almost my whole house in under an hour, which was quick, but I'd rather a longer more thorough job.
Clean nontoxic products and you clean my carpet and couch so well
The carpets not only look clean, but feel clean. We are very happy with the work and with the worker. We finally found what we have been looking for in a carpet cleaner.
You were prompt,thorough, and accomodating.
Even though my carpet is light and 8 years old, after it gets cleaned by Zerorez it looks brand new. And the time is takes my carpet to dry it great. It takes only about 4 hours!