- Phone: 801-288-9376
- Visit Website
based on 33432 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It got the stains out of the carpet and they look refreash.
It seemed very thorough. Time will tell.
I had the carpet and seats cleaned in my truck. I was amazed at just how clean everything was when your tech Billy was done!
They really clean my carpets with no returning stains.
A gentleman names Chris came and cleaned my carpets...he was extremely professional and did an excellent and thorough job. I appreciate this kind of service and will always recommend Zerorez to everyone!
The first time you came to my home I was disappointed, especially in the stairs. The second time the technician (Mason) was more attentive to stains on the lip of each step. The stairs look much brighter now. The whole room looks cleaner.
Thanks Mason for a job well done.
Hey Lisa,
I am happy to hear we were able to impress you this time around. Mason does a great job for us and consistently does a professional, detailed job. We look forward to impressing you again.
Thank you for your feedback
Fast, efficient, professional staff, and my carpets stay cleaner longer.
Friendly, professional, competent, excellent job
It took a much longer time for my carpet to dry than you advertise. I did not like that your carpet cleaner tried to up sale. The carpet does look nice
The technician called to let me know his schedule and arrived promptly
He asked if I had any questions or concerns about particular areas
The process cleaned my carpets very well
Prompt and honest. Good quality work.
Considerate hard workers and absolutely terrifically clean results!
outstanding service
EVERYTHING!! We have already been refering you to everyone we talk to. Loved the service and the outcome of the cleaning. Our carpets have not looked this good since the time we had to cleqan them Thanks again
Wonderful service. Isaias is very proficient and I can see why he is a trainer level service agent. Thanks for a job well done.
Jesus was very professional and did a great job on my carpets! Thanks Zerorez
No leftover chemical smell. Carpet feels clean
No chemicals
I like that you were genuinely concerned that the job was done properly. You followed up and it was not a hassle to get it done right. I appreciate you standing behind your work.
It is incredibly satisfying to hear that Shannon. Thank you for being patient with us, and giving us the opportunity to deliver you the quality results we are know for.
Thanks for your feedback!
I just purchased a new home and had thought I would need to replace the carpets. After my cleaning I felt so much better because they looked fantastic and I could move into my new home without worrying about the carpets anymore.
Thanks for the feedback Alicia. We love when we can restore carpet back to its full potential using our process. And we are glad to give you some peace of mind!
You were able to get some stains out and the worn down areas look better
We called in the morning! They came and cleaned our couch that afternoon! The price was very reasonable! They were kind and friendly!
I would have liked to have the additional fee's such as the carpet protectant explained over the phone so I could have budgeted for the full service.
Thank you Brittni for your recommendation. We have a lot of different services that we offer and have felt that we don't want to overwhelm you over the phone. But you're not the first person to mention this. We'll bring this up in our next meeting with the call center.
Thank you again!
Especially good on pet cleanup. The nice carpet smell is now back in our house. Its feels
wonderful to have clean carpet. Makes us want to keep every other part of the home clean. Thanks for a wonderful job.
Having odor free, clean carpet is a great feeling. We are glad we could help you achieve those results.
Thanks for the feedback Dennis!
Dependable in the type of cleaning you do.
I've always been 100% satisfied with your work.
Flexible time.
Cleanest carpet ever, very thorough.
My rugs look and feel better with you than with 2 other services I have used
Fantastic Debby! We are happy you can see the Zerorez difference.
Your team of Chris and Keith were awesome!! They were very professional, explained things as they went, brought areas of special concern to my attention etc. Prior to arrival, the carpets in my bedroom and stairs looked so badly I thought I was going to have to replace them. When they left, they looked like new!! On my tile, which is textured, they used a brush pro machine to really scrub it and loosen up all the dirt in the little spaces. The tile today is as beautiful as it was when we built the house. I can't wait to have them back to clean my ducts.
Linda,
We are always happy to hear when the results of our well trained staff and excellent cleaning process come to fruition. Leaving your house beautiful will be our goal every time.
Thank you Linda
Very friendly knowledgeable staff and no high pressure to purchase extras. Everything was explained to me. I didn't think carpet cleaning could be so interesting.
Thanks Bridgit,
We try to keep it interesting. It is all part of the great experience we strive to create with our customers.
I have always had very friendly service techs. They do a wonderful job and my carpets look amazing when they are finished.