Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31533 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 16, 2013 — Rated 8 out of 10 by D.C. Zerorez Salt Lake City
What could we do to improve?

Use some type of door covering so all the heat in the winter and air conditioning in the summer is not let out.

Report a concern   January 16, 2013 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Nontoxic. Rick was great!

Report a concern   January 16, 2013 — Rated 7 out of 10 by P.A. Zerorez Salt Lake City
What could we do to improve?

Nothing. I was pleased both with the cleaning and with the technicians.

Report a concern   January 16, 2013 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

You get my carpet clean, it doesn't take forever to dry and your technicians are very good too Being Gephart approved is a big plus plus for me.

Report a concern   January 15, 2013 — Rated 10 out of 10 by J.N. Zerorez Salt Lake City
What do you like about our products and services?

no residue left in carpet

Report a concern   January 15, 2013 — Rated 10 out of 10 by L.G. Zerorez Salt Lake City
What do you like about our products and services?

Adam, the technician, was very prompt, polite, and effective in providing quality service.

Report a concern   January 15, 2013 — Rated 9 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

professionalism, explanation and knowledge

Report a concern   January 15, 2013 — Rated 7 out of 10 by S.H. Zerorez Salt Lake City
What could we do to improve?

Clean edges better next to wood floor.

Report a concern   January 15, 2013 — Rated 10 out of 10 by Shawn Price Zerorez Salt Lake City
What do you like about our products and services?

The technicians seemed to take pride in the job they did and wanted us to be very satisfied with the results. They did a great job!

Report a concern   January 15, 2013 — Rated 9 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

Very good, quick and my floors look great...

Report a concern   January 15, 2013 — Rated 10 out of 10 by S.S.M. Zerorez Salt Lake City
What do you like about our products and services?

that they don't stink up my whole house and smell toxic. And that they work

Report a concern   January 14, 2013 — Rated 9 out of 10 by T.H. Zerorez Salt Lake City
What do you like about our products and services?

workmen were polite and skilled.

Report a concern   January 14, 2013 — Rated 9 out of 10 by Frank O'Verfeilt Zerorez Salt Lake City
What do you like about our products and services?

The outcome is always good - clean carpets

Report a concern   January 14, 2013 — Rated 10 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

Technicians were available to come on my time schedule. They informed me of every service and of my options. They were very clean and polite and were respectful of my home.

Report a concern   January 14, 2013 — Rated 10 out of 10 by D.A. Zerorez Salt Lake City
What do you like about our products and services?

They did a wonderful job at cleaning my carpet. He was friendly and willing to do little areas that needed cleaning. It is about 2 months later and they still look great!

Report a concern   January 14, 2013 — Rated 9 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

I like that soap residue is minimized in the carpet.

Report a concern   January 14, 2013 — Rated 9 out of 10 by M.W. Zerorez Salt Lake City
What do you like about our products and services?

It was clean an quick drying.

Report a concern   January 14, 2013 — Rated 10 out of 10 by T.K. Zerorez Salt Lake City
What do you like about our products and services?

The technician was knowledgeable and friendly. The carpet was cleaned well and is very soft.

Report a concern   January 14, 2013 — Rated 10 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

The technician who cleaned our home--Eddie or Eddy--was just great, very professional and courteous. He did a terrific job.

Report a concern   January 13, 2013 — Rated 10 out of 10 by Kenneth Avellino Zerorez Salt Lake City
What do you like about our products and services?

On time excellent job. Carpets look great at a reasonable price.

Report a concern   January 13, 2013 — Rated 10 out of 10 by C.F. Zerorez Salt Lake City
What do you like about our products and services?

I loved how knowledgeable Rick was about carpet and carpet cleaning. He took the time to explain the process of how Zerorez works. I have already had 2 of my friends make appointments to get their carpets cleaned. I will defiantly use Zerorez for all my cleaning needs.

Report a concern   January 13, 2013 — Rated 8 out of 10 by K.C. Zerorez Salt Lake City
What could we do to improve?

On the website it looked like a wash was also included with the vent cleaning service. It used to be, but now it is extra. I didn't know that till halfway through the service and it was pretty much too late to add that. Make sure next time that is clarified on the website. I thought everything offered on the website for the duct cleaning was all inclusive.

Report a concern   January 13, 2013 — Rated 9 out of 10 by Stephen Lowe Zerorez Salt Lake City
What do you like about our products and services?

very nice people and they did a great job on the carpat
the cost however for utah county was a shock 150.00 min just
to come to spanish fork did not match what was advertized
on radio and on mailers please tell the people that price
may vary per your location you may service people from odgen
to payson but the cost varies where you live and that is
not right.

Report a concern   January 13, 2013 — Rated 10 out of 10 by H.S. Zerorez Salt Lake City
What do you like about our products and services?

The carpet is super clean and I love the tile/grout cleaning

Report a concern   January 13, 2013 — Rated 10 out of 10 by Doug Romney Zerorez Salt Lake City
What do you like about our products and services?

All went as expected, it's why we call. Love your work

Report a concern   January 13, 2013 — Rated 6 out of 10 by A.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We were told that the appointment was going to be at 3. I left work to accommodate that. The techs arrived at 5:45. They did a good job. Also, the carpet took more than 12 hours to dry.

Report a concern   January 12, 2013 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

i like that you don't use chemicals or detergents.

Report a concern   January 12, 2013 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

Polite, professional and thorough cleaning technicians . I am always pleased with the results. I have been a customer for many years.

Report a concern   January 12, 2013 — Rated 10 out of 10 by D.L. Zerorez Salt Lake City
What do you like about our products and services?

The carpets stay clean much longer...the technicians are great to work with...very professional

Report a concern   January 12, 2013 — Rated 10 out of 10 by N.M. Zerorez Salt Lake City
What do you like about our products and services?

I was very pleased with the result.


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