Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31533 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 29, 2013 — Rated 9 out of 10 by Amy Openshaw Zerorez Salt Lake City
What do you like about our products and services?

Jordon was amazing! Even after 7 hours of cleaning out our 40 plus years untouched vents, he was happy, pleasant & helpful. I love the new vent cleaning system & already feel we breathe easier.

Report a concern   January 28, 2013 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

the people were clean quick nice and did a really good job

Report a concern   January 28, 2013 — Rated 10 out of 10 by K.A. Zerorez Salt Lake City
What do you like about our products and services?

I liked the the overall carpet cleaning job as well as the technician that came to our house. He was friendly, knowledgeable and efficient.

Thanks!

Report a concern   January 28, 2013 — Rated 6 out of 10 by S.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

They were unable to complete the job because they ran out of water. We had to reschedule for another day.

Report a concern   January 28, 2013 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

Your technicians are professional. My carpet looks great!

Report a concern   January 28, 2013 — Rated 10 out of 10 by T.A.L.M. Zerorez Salt Lake City
What do you like about our products and services?

Best cleaning we have ever had. Several "dog" spots removed. Our serviceman Rick was awesome!

Report a concern   January 28, 2013 — Rated 9 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

The carpet cleaning made our carpets look much better and there is no soapy residue.

Report a concern   January 28, 2013 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Jordan came early due to a cancellation. he was friendly and professional. He demonstrated with Iodine and told us everything he was going to do. He followed up with some recommendations about vacuuming and traffic lanes. he was excellent and we are happy with the results of a clean carpet.

Report a concern   January 28, 2013 — Rated 8 out of 10 by B.H. Zerorez Salt Lake City
What could we do to improve?

The technician who came to our home was polite and knowledgeable and did a great job cleaning our carpets. The drying time was much longer than we were told, which we kind of expected. But we were surprised by the hidden costs that we wish we had been made aware of up front, like the fact that the carpet cleaning would remove any stain resistance from the carpet and we would need to have a stain resistant reapplied.

Report a concern   January 28, 2013 — Rated 10 out of 10 by Eugene Fallentine Zerorez Salt Lake City
What do you like about our products and services?

Everything and your tech was great!

Report a concern   January 27, 2013 — Rated 9 out of 10 by S.V. Zerorez Salt Lake City
What do you like about our products and services?

Clean way of cleaning and no crusty carpets after.

Report a concern   January 27, 2013 — Rated 9 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

I really liked the way that it smelled and my carpets looked great!

Report a concern   January 27, 2013 — Rated 10 out of 10 by Brian Morrow Zerorez Salt Lake City
What do you like about our products and services?

This was the best carpet cleaning experience we have ever had to date. We're glad that we gave you a try!

Report a concern   January 27, 2013 — Rated 2 out of 10 by E.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The tech damaged a wall and did not tell me. He also left the back door wide open while he worked. It was a very cold day and I felt like he could have closed it as much as possible to keep some of the cold out.

Report a concern   January 27, 2013 — Rated 10 out of 10 by H.H. Zerorez Salt Lake City
What do you like about our products and services?

Knowlegdeable , friendly, welldone

Report a concern   January 27, 2013 — Rated 8 out of 10 by T.S. Zerorez Salt Lake City
What could we do to improve?

We did not have our free carpets cleaned, and the main office would only provide a $30 credit when I requested a $50.

Report a concern   January 26, 2013 — Rated 10 out of 10 by Bill Pages Zerorez Salt Lake City
What do you like about our products and services?

Prompt, personalized, professional. Superb work conducted by a hard working technician. The results were better than we expected and of carpets never looked so good!

Report a concern   January 26, 2013 — Rated 10 out of 10 by Sharon Sturges Zerorez Salt Lake City
What do you like about our products and services?

Price and being prompt!

Report a concern   January 25, 2013 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, courteous employees, they informed me of all your services, & demonstrated products. They took their time, & did a great job on my carpets, & ceramic flooring.

Report a concern   January 25, 2013 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

Technicians have been very timely. Always friendly and knowledgeable. This past service was particularly great. All spots were removed and the carpet dried very quickly. your periodic deals on carpet cleaning are great.

Report a concern   January 25, 2013 — Rated 8 out of 10 by S.M. Zerorez Salt Lake City
What could we do to improve?

The technician said he would email me the quote within 1-2 days. I had to call the office 4 times to get the quote.

Report a concern   January 25, 2013 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

I like that you aren't using all the chemicals other companies use.

Report a concern   January 25, 2013 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

Good job was done and quickly.

Report a concern   January 25, 2013 — Rated 10 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

The worker did a very nice job. I felt like he could be trusted and was knowledgeable

Report a concern   January 25, 2013 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

Very clean, no residue, safe for children, great pricing with January special!

Report a concern   January 25, 2013 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

The tennent reported that she was very pleased with the cleaning.

Report a concern   January 25, 2013 — Rated 10 out of 10 by H.C. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, good work!

Report a concern   January 25, 2013 — Rated 9 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and courteous. Great work! :)

Report a concern   January 25, 2013 — Rated 10 out of 10 by L.T. Zerorez Salt Lake City
What do you like about our products and services?

Timely polite professional and quality work product. Thanks

Report a concern   January 25, 2013 — Rated 8 out of 10 by C.W. Zerorez Salt Lake City
What could we do to improve?

The job was quick and clean, but the radio add specifically said there would be no hidden or extra fees and the first thing the girl on the phone told me was that there would be an added $9 water fee.


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