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31533 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the people were clean quick nice and did a really good job
I liked the the overall carpet cleaning job as well as the technician that came to our house. He was friendly, knowledgeable and efficient.
Thanks!
They were unable to complete the job because they ran out of water. We had to reschedule for another day.
Your technicians are professional. My carpet looks great!
Best cleaning we have ever had. Several "dog" spots removed. Our serviceman Rick was awesome!
The carpet cleaning made our carpets look much better and there is no soapy residue.
Jordan came early due to a cancellation. he was friendly and professional. He demonstrated with Iodine and told us everything he was going to do. He followed up with some recommendations about vacuuming and traffic lanes. he was excellent and we are happy with the results of a clean carpet.
The technician who came to our home was polite and knowledgeable and did a great job cleaning our carpets. The drying time was much longer than we were told, which we kind of expected. But we were surprised by the hidden costs that we wish we had been made aware of up front, like the fact that the carpet cleaning would remove any stain resistance from the carpet and we would need to have a stain resistant reapplied.
Everything and your tech was great!
Clean way of cleaning and no crusty carpets after.
I really liked the way that it smelled and my carpets looked great!
This was the best carpet cleaning experience we have ever had to date. We're glad that we gave you a try!
The tech damaged a wall and did not tell me. He also left the back door wide open while he worked. It was a very cold day and I felt like he could have closed it as much as possible to keep some of the cold out.
Knowlegdeable , friendly, welldone
We did not have our free carpets cleaned, and the main office would only provide a $30 credit when I requested a $50.
Prompt, personalized, professional. Superb work conducted by a hard working technician. The results were better than we expected and of carpets never looked so good!
Price and being prompt!
Friendly, courteous employees, they informed me of all your services, & demonstrated products. They took their time, & did a great job on my carpets, & ceramic flooring.
Technicians have been very timely. Always friendly and knowledgeable. This past service was particularly great. All spots were removed and the carpet dried very quickly. your periodic deals on carpet cleaning are great.
The technician said he would email me the quote within 1-2 days. I had to call the office 4 times to get the quote.
I like that you aren't using all the chemicals other companies use.
Good job was done and quickly.
The worker did a very nice job. I felt like he could be trusted and was knowledgeable
Very clean, no residue, safe for children, great pricing with January special!
The tennent reported that she was very pleased with the cleaning.
Friendly, good work!
Friendly and courteous. Great work! :)
Timely polite professional and quality work product. Thanks
The job was quick and clean, but the radio add specifically said there would be no hidden or extra fees and the first thing the girl on the phone told me was that there would be an added $9 water fee.
Jordon was amazing! Even after 7 hours of cleaning out our 40 plus years untouched vents, he was happy, pleasant & helpful. I love the new vent cleaning system & already feel we breathe easier.