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based on 34288 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks a million times better !!!
My carpet was old and heavily soiled. It was a last ditch attempt before replacing the carpet. Zerorez did a beautiful job. I can live with my carpet now that it is clean again!
I like the great customer service provided by your representatives and the cleanliness of my carpets.
Based on the marketing you do, it sounds like there shouldnt be a lot of soap and such left over in the carpet which means it should stay clean longer, I will wait and see.
I have tried other cleaners in the past and they simply don't compare to Zerorez.
I have already referred two people about zerorez. I like the concept and was excited to try it out on your sale. It seems to clean as good or better than other cleaning methods, but it leaves no stiff carpet when it dries. Your tecnician was good at explaining the process and easy to work with. I think I have found my new carpet cleaning company! Thank You, Carol Gibson
Zerorez always has fast, reliable service. You have always gotten all of my stains out of the carpet. Thank you for a job well done!
no chemicals used
No chemicals. Friendly service from the guy who came out . I feel like I have a clean home .
Seemed to clean very well and dried fairly fast.
Last time my carpets were cleaned by Zerorez the drying timed seemed a lot shorter. This time it took about 40 hours.
Did a great job, looks great. I heard on KSL today that you are offering another incentive like a 25.00 gift certicate to some places, please feel free to send me on for trying you for the first time and felt you did a great job. Thanks !!!
Getting the tough spots out
Our carpets never look better with other carpet cleaning services.
Rick did an Excellent job! Yes - I would have Zerorez come again.
The customer service was great. We are pleased with the results after a different technician came and did the job correctly the second time.
The technician was very professional and knowledgeable about the products and services offered. I appreciated the time he took to explain the ZeroRez technique - why it's different and HOW it's different. He was fast and thorough, the carpets looked great, dried quickly, and were clearly fully cleaned.
The technicians are very friendly and do a great job.
Love it all! Looks amazing!
No chemicals left on carpet or tile
I've wanted to try zerorez for a long time. Your technician Chris was so good at explaining how the carpet is cleaned with your system, using the iodine in water bottles. I loved that he was sold on the process and then he worked efficiently to clean my carpets and add the protectant as well.He is a great asset to your company, and now I can see why zerorez is so great. P.S. My carpets look beautiful! Carol Gibson
Missed corners, areas not clean. The heavy track areas are great because more time focused on them, but the general areas look just the same. Only the REALLY SOIL areas look good again probably because of the added time spent on them. Disappointed.
Professional, no chemicals, and you actually get stains out that others could not.
Stain protection was way too expensive!
My white carpet is clean. It didn't take long to clean it or for it to dry.
It doesn't use chemicals. Everyone I dealt with was very nice.
Your technician was very nice and wanted me to check my rooms to see if I was satisfied before he moved on to the next area. I was very impressed I will highly recommend zerorez to my friends and family. I have used many companies in the past non of them were as good and friendly as zerorez.
It feels different than the other company's I've used in the past. Before my experience with Zerorez, I've felt it was dishonest in a way. The final amount was never what you expected in the beginning. And the service wasn't worth it. Zerorez does a phenomenal job getting in, being upfront & honest with the cost, and leaving your home smelling citrusy clean. I've been very pleased.
The care & cleanliness of your workers and that they are clean cut people that we're not afraid to let in our home.
no residue