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based on 34288 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timely and professional. Excellant work
they were friendly, genuine
product dried fast
we do have a spot that needs to be revisited
The service technician was very professional. He explained the process very well and made me feel me confident in the outcome. It has lived up to my expectations and more. The Tec was polite, confident, and very professional. Have already recommended your service. I will use your service in the future.
The price was significantly higher than other cleaners we have used. The technician did a good job, I just felt like there should have been a special for several rooms. We had 8 rooms cleaned each costing $30. The total was over $400! When the tech tried to convince me of protectant I had to refuse because we couldn't afford it! We've had Sears clean out whole house before we moved in, remove a red dry stain and do protectant on stairs and hallways all for $500. I like the service and the tech did a great job even doing one of the small bedrooms for free. I just think your prices are a little high. People would get their carpets cleaned more often if you offered better deals and prices.
I really enjoyed having Jace as my service man, he did really good work
My carpets come out looking far superior to any of the other companies I have had do my carpet cleaning before. My carpets get a real workout as I live in a big power wheelchair that has dirty wheels that can't be taken off when I'm in the house.
The carpet comes out looking almost like new. They stay clean longer and the treatment after keeps it looking that way. All that is super important, but the men that have done my carpets have been so accommodating and helpful. They make you happy you have dealt with your company!
good tech's, fast dry, cleaner longer.
charged me over $300 to clean my carpets and do a pet treatment! the carpets were so bad someone else had to come out and fix them
The technician was professional, kind, and informative. He worked quietly but efficiently. My carpets did not spell like wet dog when he was done either! I am very satisfied and will call when I need your services again.
I really like that the carpet dries very quickly. And the staff makes sure to protect my walls and carpet with their corner guards and booties.
No residue on carpets. Very clean.
Cleans my carpets better than anyone I have ever had them cleaned by.
I appreciated how knowledgable and friendly Isais is. He was efficient and my house smelled so fresh when he left!
They are "as advertised." Really appreciated Rick Knobles who did the work.
Great services and clean carpets without chemicals make this a good company to work with.
Thorough, effective product. Professional and personable employee who answered all of our questions and made sure we were completely satisfied.
The technician did an incredible job cleaning our carpets and rugs. We are so happy.
Personnel come on time, are always polite and do a fabulous job!
Our carpets in our new house were an odd rust color and after the cleaning they are now a vibrant red. The man who cleaned my carpet was extremely professional, thorough, informative and helpful. I was so impressed I will be using them again and again and recommending them to anyone who asks. Thanks Zerorez for saving us $3,000 for new carpet!!!
It cleaned an old carpet well...very personable technician
You have great employees. They were pleasant and kind. We appreciated getting into the schedule quickly as well. The only problem was some spots that were not completely cleaned. These areas were cleaned better on your last visit.
Thank you for your interest.
He did very good work.
Green products; everything is explained clearly - what can and cannot be done; polite representative
When I made the appointment for someone to show up between 4pm to 7pm one of the receptionists called and said they had to move me back to a different time slot, and I told her it wasn't going to work, I made the appointment to fit around our schedule. That's usually why they are made, so just the way she handled the situation wasn't professional. The carpet tech showed up at the very last minute of the time slot and the carpet took a lot longer to dry then what was quoted. There was a misunderstanding about the price of the pet treatment. We had a a coupon for 29.99 per area and to my understanding to add the treatment it would be 50.00 for the area not an extra 50.00 on top of the 29.99. The tech was very nice, quick, and efficient and finished in 45 minutes. That was convenient it didn't take 90 to 120 minutes like the receptionist quoted.
No residue, quick. dry time
Careful of walls and corners in the rooms
Showed up when they said they would, answer all of our questions.
Everything
Very friendly and helpful employee, got my tile and grout clean.

The carpets always look great when the technician leave, and the technicians are always willing to make sure we are satisfied. Love this company.