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based on 34288 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was fast and easy - carpets look great. Man called and came earlier than expected - so was very happy about that
We really liked your employee,beside your carpet cleaning. We for sure will have you & your x employee again.
the employee was very courteous and very knowledgeable and very thorough. I was impressed with the three-stage process.
Fast. On time. Great work!!! Carpets look like new.
Isaias Melchor is currently the best technician you have. I am very pleased with his performance here at Bee Hive Homes of West Jordan. He uses and recommends all products and resources to properly care for my carpets in my assisted living community. He is thorough and careful to clean all of the carpet, yet he does it quickly and efficiently. Thank you for a great product and an efficient staff.
I like that the water doesn't leave a residue. Our carpets feel soft instead of crunchy. The technicians and phone reps have been very professional and easy to speak with. We had a small issue with a wicking stain and they were very good about coming back and giving me options to correct the problem. The technicians have been very conscientious about taking the time to do their best.
Service was great and you took care of my carpet
I like that my carpets weren't as wet and they dried quickly.
He did a good job on the couches, but my two chairs are damaged. He tried to repair them, but the fabric has been damaged. He must have used to wrong cleaner.
Lower prices
Everything! The guys were great, the product was great, and our carpets look great!
I very much appreciate that you came back to take care of areas that we were not satisfied with. Those areas now look wonderful!
The food spots that I had in my carpet weren't all the way gone. There is still some food stuck in my carpet. It looked clean when it was wet, but now that it is dry I can see the spots where the food (yogurt and tootsie roll) are still there.
Would be nice to have someone come back to remove it, since that was one of the main things I wanted done.
We had just had our carpet cleaned by another company and then zerorez came and recleaned it for us and got alot more dirt and hair out. The carpets dried quick and the service was great.
I thought the technician seemed very knowledgeable about your services and products. He was very willing to answer my questions. He was thorough but quick. He was friendly and polite.
I like that the carpets are not stiff and they are cleaner than I thought they could get!
Thank you!
We had our friends carpets cleaned and they were pretty stained. They look so much better.
I think it cleans really well and the workers were very informative and polite. They were easy to ask questions
To.
Rick was friendly, explained the process and the products. The end result is satisfying.
I was impressed with how much better my carpet looked. The technician who came to my house, Rick, was awesome. He was polite, friendly, and very eager to please. He kept asking if I was happy with how it looked and if I had any questions. He explained everything really well and did a great job.
Zerorez is always through and courteous. PF
I was told to expect the technician to arrive at my home between 7:30 and 7:45 AM, the first appointment of the day. I changed my appointments and plans to accommodate that time. He called me at 8:30 to let me know scheduling had changed. When he arrived at 9:30, it was too late for me to re-calendar my day.
Dr. Last name removed, a former customer.
They were on time, friendly and did a nice job.
I love that they do not use a soapy detergent to clean the carpet, Jace was great he explained everything and answered all my questions.
We had our carpets cleaned to remove the smell of urine and we can still smell it in our bedroom. The tech said it wasn't very much or very bad and that it should be taken care of. It's frustrating to still be able to smell it $146 later.
They did good job & were friendly - if they had moved the furniture for us they would have got a ten - as we are both 80 years
Jarom worked hard and did a good job. I was glad to get our tile sealed after such a good cleaning.
I already recommended you to a friend.
We were very impressed with customer service and the result of the products on cleaning our floor! Thanks
a very good job I am very happy
We love the job you did! Best carpet cleaning experience ever. Thanks again!

Very trustworthy, dependable, careful. Aim to satisfy customer.