Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34295 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 17, 2014 — Rated 10 out of 10 by N.H. Zerorez Salt Lake City
What do you like about our products and services?

Super friendly service and he truly cared that he got the pet smell out. Absolutely wonderful!!!

Report a concern   May 17, 2014 — Rated 8 out of 10 by D.C. Zerorez Salt Lake City
What could we do to improve?

schedule communication-cleaning service was top notch, friendly courteous.

Report a concern   May 16, 2014 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

My carpets looked almost new when you were finished - even the spots that I thought would never go away were gone. I love that it is zero rez and environmentally friendly. The two guys who came - Rick and Leo - were so friendly, professional, informative. I had a great experience. Thank you!

Report a concern   May 16, 2014 — Rated 8 out of 10 by L.H. Zerorez Salt Lake City
What could we do to improve?

We scheduled for 3 rooms and a hallway. You only cleaned 2 rooms and a hallway, but you billed us for the 3 rooms and hallway. Can't say I'm happy about that. Quality of cleaning is great.

Report a concern   May 16, 2014 — Rated 9 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

Carpets were super clean and staff was friendly.

Report a concern   May 16, 2014 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

very friendly and efficient my rugs look great

Report a concern   May 16, 2014 — Rated 10 out of 10 by L.T. Zerorez Salt Lake City
What do you like about our products and services?

very friendly knowledgeable employees

Report a concern   May 16, 2014 — Rated 9 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Effective and through cleaning process, Little things like booties and corner protectors.

Report a concern   May 16, 2014 — Rated 10 out of 10 by H.H. Zerorez Salt Lake City
What do you like about our products and services?

They worked well, were thorough and your employees were polite.

Report a concern   May 16, 2014 — Rated 10 out of 10 by Judie Thompson Zerorez Salt Lake City
What do you like about our products and services?

No chemicals, fast drying, nice technicians, fast service.

Report a concern   May 15, 2014 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

The service was great. Chris answered all are questions and did a great job on are carpet I will a forever customer. Thank you so much!!

Report a concern   May 15, 2014 — Rated 9 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

No soap

Report a concern   May 15, 2014 — Rated 10 out of 10 by L.Y. Zerorez Salt Lake City
What do you like about our products and services?

I was impressed with the technician (Kelly) and his willingness to answer questions and try and do his very best. I questioned the cleanliness of a couple of spots and even after he had put things away he was willing to get it out again and "make me happy". Very customer oriented. I do wish you had a process that didn't leave the carpet damp.
Thanks

Report a concern   May 15, 2014 — Rated 10 out of 10 by T.T. Zerorez Salt Lake City
What do you like about our products and services?

The empowered water technology is industry best.

Report a concern   May 15, 2014 — Rated 1 out of 10 by D.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I could tell a slight difference but still could have gotten it done better from a carpet shampooing company, No pre spotting and didn't try to get out the stains. I like the idea of Green but if it doesn't clean as well.

Report a concern   May 15, 2014 — Rated 10 out of 10 by Wendy Matheney Zerorez Salt Lake City
What do you like about our products and services?

I like that it's clean and there aren't chemical residues left over.

Report a concern   May 15, 2014 — Rated 9 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

The work was done promptly and with a competent employee

Report a concern   May 15, 2014 — Rated 10 out of 10 by R.A. Zerorez Salt Lake City
What do you like about our products and services?

Clean' clean, clean! No residue! Love the results and the Cooperation from the workers willingness to work with me and do their best!

Report a concern   May 15, 2014 — Rated 8 out of 10 by L.S. Zerorez Salt Lake City
What could we do to improve?

Please tell us ahead of time if our grout is too dirty to completely come clean. We may have chosen not to get it done. It is better but can get no cleaner in heavily soiled areas.

Report a concern   May 15, 2014 — Rated 1 out of 10 by D.A. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Had a family member mention they had a good exp and heard a ksl ad and called and got a bid. call back the following week and schedule an apt and got the carpets clean. I noticed the price charged was different than the original quote, called today and they listen to the call and said I was quoted the higher when I sch the appointment. I guess I was under the impression it would be cheaper, but I guess not.

Report a concern   May 15, 2014 — Rated 10 out of 10 by S.E. Zerorez Salt Lake City
What do you like about our products and services?

Above all I like the final result! Your workers are the best. So kind and helpful. let me highlite KIND!! Sensitive to needs. Respectful of my home and of me, and my time. Plus they are knowledgeable, not pushy, and oh so KIND!

Report a concern   May 15, 2014 — Rated 10 out of 10 by K.K. Zerorez Salt Lake City
What do you like about our products and services?

no chemicals. respectful employees. Good service!

Report a concern   May 15, 2014 — Rated 7 out of 10 by A.J.B. Zerorez Salt Lake City
What could we do to improve?

My carpets are beautiful, I like your service. the technician did a great job. The price was exactly what you had quoted me.
compared to companies I have used at other times, I feel you are somewhat expensive.

Report a concern   May 15, 2014 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

Fast, looks and feels cleaner than any other carpet cleaners that I have used. Very pleasant and informative employee.

Report a concern   May 15, 2014 — Rated 10 out of 10 by P.O. Zerorez Salt Lake City
What do you like about our products and services?

Kelly was great. My carpets look new

Report a concern   May 15, 2014 — Rated 5 out of 10 by D.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I expected the carpets to look better! In some areas it actually looked worse! It was a fairly large job with only one technician - I stayed four hours (after hours), and it still wasn't completed but I had to leave. The technician said it would take at least another two hours. I believe an estimated length of time should be told when scheduling. I actually have already voiced my disappointment with your company and have scheduled some areas to be recleaned.

Report a concern   May 15, 2014 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

The carpets were cleaner than I ever expected they could be. The person that came to do the cleaning was very nice and professional.

Report a concern   May 15, 2014 — Rated 10 out of 10 by D.I.A. Zerorez Salt Lake City
What do you like about our products and services?

I liked the service. thank you.

Report a concern   May 14, 2014 — Rated 10 out of 10 by Amber Marchant Zerorez Salt Lake City
What do you like about our products and services?

The technicians were very professional and answered all of my questions. My couch
looks brand new!

Report a concern   May 14, 2014 — Rated 9 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

the products work well and service providers are professional


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