Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33444 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 31, 2014 — Rated 10 out of 10 by K.L. Zerorez Salt Lake City
What do you like about our products and services?

Stain removal and customer service.

Report a concern   July 30, 2014 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

The rugs are clean as advertised The tech was great and very professional

Report a concern   July 30, 2014 — Rated 10 out of 10 by Porter Orsen Zerorez Salt Lake City
What do you like about our products and services?

They came in and taught me how non toxic there approach to cleaning carpet was. The did a great job of cleaning it was like new carpet. Then they gave the pitch about the protectant for just another small fee. All their hype about zero residual was a myth. The carpet was clean. Then they dirtied it. I am very sensitive to chemicals. Icahn not walk on the carpet without shoes on because it burns my feet.

Don't buy their protectant. The Tech was right all those other companies that leave residual in the Capet makes the carpet look dirty quicker. My carpet after moving my furniture back into the room looked close to what it did before the came. NOT impressed. It would have been a great job if they had not offered to put a residual chemical on my carpet. The sales hype sounded just like all the adds so it seemed the thing to do. Dumb me!

Report a concern   July 30, 2014 — Rated 9 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

I like that my carpets are clean.

Report a concern   July 30, 2014 — Rated 5 out of 10 by E.K. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

You didn't disappoint us. We just don't usually recommend services to friends.

Report a concern   July 30, 2014 — Rated 8 out of 10 by D.P. Zerorez Salt Lake City
What could we do to improve?

Carpets are still damp 24 hours after the service. Next time take a couple extra seconds to suck out more water.last time they dried much faster.

Report a concern   July 30, 2014 — Rated 9 out of 10 by L.J. Zerorez Salt Lake City
What do you like about our products and services?

Easy scheduling,honest evaluation,fast service

Report a concern   July 30, 2014 — Rated 10 out of 10 by J.O. Zerorez Salt Lake City
What do you like about our products and services?

Great service and the carpets are very clean.

Report a concern   July 30, 2014 — Rated 9 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

Quick service and dried quickly too. Friendly employee

Report a concern   July 30, 2014 — Rated 10 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

The technician that did our carpet cleaning was Manti Jeffs! He did an exceptional job and was very concerned about the quality and customer service he provided.

Report a concern   July 30, 2014 — Rated 10 out of 10 by M.J. Zerorez Salt Lake City
What do you like about our products and services?

Your carpet cleaning is second to none. The products used, left our carpet fresh and clean; and they dried quickly. Your technician, Chris Ure, was delightful, and did a wonderful job!
We are very pleased with your services, and will call you again when needed.

Report a concern   July 30, 2014 — Rated 10 out of 10 by Debra Glines Zerorez Salt Lake City
What do you like about our products and services?

Great customer service from your employee, he was very professional, and explained things in detail. Please give him a BIG thank you

Report a concern   July 30, 2014 — Rated 9 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

Clean, dries quickly and friendly, efficient technician.

Report a concern   July 30, 2014 — Rated 10 out of 10 by N.F. Zerorez Salt Lake City
What do you like about our products and services?

No sticky residue, hard working employees

Report a concern   July 30, 2014 — Rated 10 out of 10 by Julane Dodge Zerorez Salt Lake City
What do you like about our products and services?

You make my 15 year old white carpets look brand new!

Report a concern   July 29, 2014 — Rated 10 out of 10 by E.W. Zerorez Salt Lake City
What do you like about our products and services?

The price was great and I like that you do not use soaps or chemicals.

Report a concern   July 29, 2014 — Rated 9 out of 10 by K.J. Zerorez Salt Lake City
What do you like about our products and services?

carpets are very clean

Report a concern   July 29, 2014 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

Your service is excellent, and my carpet is like new!

Report a concern   July 29, 2014 — Rated 9 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

Prompt, courteous.

Report a concern   July 29, 2014 — Rated 10 out of 10 by C.A. Zerorez Salt Lake City
What do you like about our products and services?

From the people answering the phones to the technitian the customer service was awesome.

Report a concern   July 29, 2014 — Rated 10 out of 10 by jennifer schwartz Zerorez Salt Lake City
What do you like about our products and services?

It was quick, did the job, and great results!

Report a concern   July 29, 2014 — Rated 10 out of 10 by Michelle Beck Zerorez Salt Lake City
What do you like about our products and services?

No chemicals. Those who have come to clean our carpets have been good people who I have felt comfortable with. They are respectful and do a good job.

Report a concern   July 29, 2014 — Rated 10 out of 10 by Sandra Field Zerorez Salt Lake City
What do you like about our products and services?

They were fast caring and careful very very nice

Report a concern   July 29, 2014 — Rated 10 out of 10 by Jennings Barnett Zerorez Salt Lake City
What do you like about our products and services?

Love my carpets!! George was the best service person I have ever had a my house. I want to adopt him. Thanks so much for my carpets!

Report a concern   July 29, 2014 — Rated 2 out of 10 by B.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The guy showed up almost two hours later than he said he would, but I understand that can happen when you're juggling different appointments. Just would have been nice to have that communicated better.

The main thing was the blackened streaks across our carpet look exactly the same as they did before Zerorez came. After the guy finished I asked him if that was the best he could do to get out that stain, and he suggested putting protectant on it - why would we want to protect a stained portion of our living room carpet? We wanted it removed (or at least lessened) and that didn't happen. I wouldn't mind giving Zerorez another shot if they could actually make that stain better.

Report a concern   July 29, 2014 — Rated 9 out of 10 by E.W. Zerorez Salt Lake City
What do you like about our products and services?

I like how nice and clean my carpets look and feel after zerorez.

Report a concern   July 29, 2014 — Rated 0 out of 10 by L.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I already wrote to you guys.

Report a concern   July 29, 2014 — Rated 10 out of 10 by G.B. Zerorez Salt Lake City
What do you like about our products and services?

It was perfect!!!!!

Report a concern   July 29, 2014 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

Carpet was cleaned without any soap. Spots were treated and eliminated. Carpet is clean and feels good under te feet.

Report a concern   July 28, 2014 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, clean, helpful employees. Quick & easy service. All stains gone

Only thing I would change is to ask service provider to turn lights out as he left the rooms


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