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31538 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Alfredo Munoz was very friendly and fast.
You guys rock! Great job, as always.
Did forget to clean our entry mat though :)
We were very impressed with the service and throughness of his work. We can tell the difference in the cleanness of our carpet. We will continue to use Zerorez.
My carpet always feels so clean and looks great. Those who come to do the cleaning are so friendly and efficient, and the office personel were helpful in getting us an appointment quickly and when we needed it.
Fast, efficient, got my carpet very clean.
I was fortunate enough to have Jace clean my carpets! He was thorough and friendly! I have all ready given one of the cards he left me to a friend who stopped by today and mentioned how great my carpets looked!
Soap free. Chean. The technition was prompt, professional and courteous. He was also carefull and thorough.
Very fast drying time. Very friendly, efficient, and nice employees.
The service rep was great. Did a perfect job.
The service was great. The technician did a great job and was very professional.
My room still smells like pet urine and I expected that to be removed
The carpets did not get cleaned like we expected they would be. Still smell soiled.
The Tech was excellent, very courteous and efficient. Carpet looks great!!
Eddy did a great job and my carpets look great.
You arrive at my house on time and your service technicians are friendly, competent, and good to work with. I like the results of the cleaning and will continue to support your business.
Alfredo was very friendly. Like the idea of no residue.
First of all, having heard all your positive-sounding advertisements, we've been planning for sometime now to have you clean our carpets when we're ready, after our remodeling work is finished. Secondly, we decided to try your cleaning service for our tile kitchen floor, and your rep Alfredo, who came to do the job was a nice man. However, despite being told that we intended to seal the kitchen floor grout, he did not clean under the fridge nor the front part of the stove, which needed to be sealed as well. He also inadvertently scraped and peeled off some of the molding as he pushed the brush around the edges; our kitchen had just been freshly painted a couple of days before. Our painter had to re-paint those affected areas. We respectfully request recompense for a less than stellar job.
the way the cleaner explained himself and the end product was perfect
They were able to bring our white carpet back to life.
Your employee was very patient, kind, and did a very good job cleaning the carpets.
Everything. Great service and my tile looks amazing!
Have a smaller appointment window. Mine was from 3 pm until 6 pm and the tech arrived at five minutes til 6. I felt tied down for three hours waiting to find out when he would be there. Other than that, I thought the service was pretty good.
This was a great deal and Chris was very professional. There are a few spots that didn't come clean - that's the only reason this is not a "10".
Quick & clean & professional.
I am impressed by how hard Angelo worked to get the carpets so clean. Angelo really worked diligently to achieve the best possible results on our dirty carpet and he was able to do such a good and thorough job that I have been telling my neighbors and family to be sure to only call Zerorez to have their carpets cleaned and hope that they are fortunate enough to have Angelo or someone as dedicated as Angelo go to their homes and clean their carpets.
fast, friendly and well done
I had some very bad stains and they came right out!
I was impressed with my technician and loved the results. I also appreciated the water demonstration. Still wondering how exactly it works ,Thanks
They work well and they did the work quickly
The professionalism of your service rep, Rick. He was very thorough in explaining the various services offered and did an excellent job.