Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33446 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 13, 2014 — Rated 10 out of 10 by M.Y. Zerorez Salt Lake City
What do you like about our products and services?

Always quality work done, and friendly, competent workmen. I've used Zerorez for about 15 years without ever calling anyone else

Report a concern   August 13, 2014 — Rated 10 out of 10 by K.J.F. Zerorez Salt Lake City
What do you like about our products and services?

On time. Very pleasant guy. I loved how he told me about some things that he recommended, but wasn't pushy whatsoever. I love the guards that protect the corners of my walls from the hoses. Great job!

Report a concern   August 13, 2014 — Rated 10 out of 10 by Bill Varner Zerorez Salt Lake City
What do you like about our products and services?

I really like Zerorezo and they do an excellent job of doing my carpents and I will continue using them. The prices are great! My service guy (MAC) is totally awesom and I will use him every time.

Report a concern   August 13, 2014 — Rated 9 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

Safe, chemical free

Report a concern   August 13, 2014 — Rated 7 out of 10 by C.P. Zerorez Salt Lake City
What could we do to improve?

When I had my grout cleaned, the technician left a lot of residue that I had to clean myself after everything was dry. I think you need to explain to customers exactly what the process involves not only before and during, but what to expect after.

Report a concern   August 13, 2014 — Rated 10 out of 10 by E.A. Zerorez Salt Lake City
What do you like about our products and services?

You have a portable unit for cleaning our high rise condo, and arrive in the time window promised. Your service man was courteous and very helpful.

Report a concern   August 13, 2014 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

The technicians are terrific...personable and prompt. The carpets not only look great...without left over residue...they stay clean longer.

Report a concern   August 13, 2014 — Rated 10 out of 10 by A.J.M. Zerorez Salt Lake City
What do you like about our products and services?

Quick drying time. Efficient manner of cleaning - minimum odor. Your technician Angelo was extremely polite and worked very hard to make our home clean. He was very accommodating.

Report a concern   August 13, 2014 — Rated 9 out of 10 by K.E. Zerorez Salt Lake City
What do you like about our products and services?

Very professional and nice employees. Daniel did a great job!

Report a concern   August 13, 2014 — Rated 10 out of 10 by Liz Mackay Zerorez Salt Lake City
What do you like about our products and services?

You got me on the schedule so fast. The service was great. And Max really took his time and made sure he did a great and thorough job. The results of my carpet cleaning was awesome. Thank you.

Report a concern   August 13, 2014 — Rated 10 out of 10 by C.C.W.M. Zerorez Salt Lake City
What do you like about our products and services?

The cleaning process is thorough and the representative spent a lot of time making sure everything was completed to my satisfaction.

Report a concern   August 12, 2014 — Rated 9 out of 10 by P.S. Zerorez Salt Lake City
What do you like about our products and services?

No soap and it doesn't take so much time to drive.

Report a concern   August 12, 2014 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals, cleans well, fast response

Report a concern   August 12, 2014 — Rated 10 out of 10 by N.P. Zerorez Salt Lake City
What do you like about our products and services?

Technician was awesome!!!! He was articulate in explaining the process!!! I also love the idea of using only water and not harmful chemicals. I will call Zerorez for my next carpet cleaning!!!

Report a concern   August 12, 2014 — Rated 10 out of 10 by H.B. Zerorez Salt Lake City
What do you like about our products and services?

The technician was knowledgeable and very kind. Also my carpets look better than when I started renting my apartment

Report a concern   August 12, 2014 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

Chemical free!!

Report a concern   August 12, 2014 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

The carpet cleaning was good but the technician did not explain anything to me. The guy who cleaned our carpets a couple years who with zerorez was way better.

Report a concern   August 12, 2014 — Rated 9 out of 10 by M.N. Zerorez Salt Lake City
What do you like about our products and services?

did a great job and had great customer service.

Report a concern   August 12, 2014 — Rated 10 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

The guy cleaning our carpets really worked hard & was friendly. I know he put a lot of effort into cleaning our carpets because they look fabulous....and that isn't easy with 12 year old carpet!!

Report a concern   August 12, 2014 — Rated 10 out of 10 by Angela Prime Zerorez Salt Lake City
What do you like about our products and services?

How clean my carpets looked after and how it didn't take so long to dry. It far exceeded my expectations. Especially when they got tie dye out of the carpet in my sons room. Jace was awesome to work with. Looking forward to you coming back and cleaning other rooms in my house.

Report a concern   August 11, 2014 — Rated 10 out of 10 by Jolie Breitling Zerorez Salt Lake City
What do you like about our products and services?

Everything turned out great, the pet treatment worked very well on our carpet where needed. your technician was very explanatory, helpful and kind.

Report a concern   August 11, 2014 — Rated 9 out of 10 by S.N. Zerorez Salt Lake City
What do you like about our products and services?

I liked how flexible you were with a few things that unexpectedly came up for me. I was treated kindly and above even what was fair. I appreciated the gracious, calm and kind way I was dealt with.

Report a concern   August 11, 2014 — Rated 10 out of 10 by K.V. Zerorez Salt Lake City
What do you like about our products and services?

Everything! We really like the no residue factor and the service has always been wonderful! We have never had another company clean our carpets and plan to keep it that way.

Report a concern   August 11, 2014 — Rated 7 out of 10 by K.H. Zerorez Salt Lake City
What could we do to improve?

Wish there wasn't a job minimum. I already got my carpets cleaned this year, but my kids spilled and I need one spot done.

Report a concern   August 11, 2014 — Rated 6 out of 10 by C.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Great service and very personable. However, I waited for my carpets to dry before evaluating. I still can see rings where our dog urinated, which I expected would come out in the cleaning, especially when I paid extra for the pet treatment.

Report a concern   August 11, 2014 — Rated 10 out of 10 by V.C. Zerorez Salt Lake City
What do you like about our products and services?

It was great to have ZEROREZ call me instead of me calling them for an appointment. It makes you feel good that made me feel important. I also enjoyed the follow up appointment call two days before the scheduled appointment date. The phone call from Daniel letting me know when his arrival time was going to be. Daniel Romero was awesome. When I clean my carpets again, I'm going to personally ask for Daniel. Daneil was respectful, knowledgable, friendly, did a great job, and takes pride in his work. I will definately tell my friends and family. Thank you ZEROREZ, thank you Daniel. First name removed Christensen

Report a concern   August 11, 2014 — Rated 10 out of 10 by Charisse Stens Zerorez Salt Lake City
What do you like about our products and services?

Very proffesional and polite. Carpets looked great!

Report a concern   August 11, 2014 — Rated 10 out of 10 by Dale Bennett Zerorez Salt Lake City
What do you like about our products and services?

I like the fact that you give notice before you show up, that you are there when you say you are there, that you have professionals with great attitudes, that the carpet dries within a very short period of time, and that the carpet doesn't have an odor after being cleaned. I also like the fact that I haven't been given unexpected charges. It is nice to know that you charge a fair and reasonable price. I was also impressed that Flora came out to give an estimate very early in the morning and within less than 24 hours from calling! She was awesome! Thank you!

Report a concern   August 11, 2014 — Rated 10 out of 10 by L.K. Zerorez Salt Lake City
What do you like about our products and services?

It is safe for children and pets. And it does the job! My carpets look amazing and it didn't leave a nasty odor.

Report a concern   August 11, 2014 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

This is the best method for cleaning carpets that I know. The product really works. The Carpet Cleaning person was very knowledgeable and profession. He kept good contact and showed up on time. Billing and all contact is done via email and on the phone. Very efficient and effective.


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