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based on 34868 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ease of scheduling, products used do not have an overwhelming scent, technicians are always very thorough.
The carpets don’t look like they were cleaned at all.
On time, pleasant to talk too, did a very good job in cleaning the carpets.
Easy appointment setting and great service.
I was very happy with the service. My carpet looked great after being cleaned. I told my sister about it and she called right away and had you clean her carpet. I always recommend you to everyone.
Easy to schedule. Prompt, very protective of our home walls, corners and floor boards. We really appreciated that. Willing to listen and answer questions.
My husband and I are very disappointed. The additional cost to remove pet stains and odors was WAY more than we wanted to spend but ultimately felt it would be worth it to have the odors and stains removed.
Unfortunately, the odors and stains are still present after close to $800 dollars.
Technician did a good job.
Speed, thoroughness and she was a very nice professional technician.
Friendly service techs, very clean carpet, carpet dries quickly.
Clean with no residue.
The gentleman that came was very nice, professional and thorough. He even came early which made my day open earlier than I thought.
We had Zerorez do both vent duct cleaning and carpet cleaning, and they coordinated scheduling to get both the same day to minimize the hassles of moving furniture around.
Duct crew (Dallin and Carson) were first up and did a great job despite the challenges of some oddball design features in our ducting. Their specialized super high volume vacuum truck sucked out (too) many years accumulation of dirt, dust and crud and left everything clean. I think that has improved the efficiency of our A/C unit too. Excellent job cleaning up when done.
Matt the carpet cleaner took over as soon as the duct crew left. He was careful to use corner guards to protect wall corners from the hoses as he worked thru the house. We had all the carpets done and the difference is amazing. Yeah, they are still fairly well worn 30 year old carpet, but CLEAN old carpet. At the last minute we asked him to add on a small oriental type rug at the front entrance. Being wool instead of synthetic he needed to switch to a different product, which he did cheerfully and efficiently. It was unbelievable how much dirt came out of that thing! It was sort of drab brown when he started but he got out so much dirt and crud that it revealed all sorts of white, red and blue colors.
Yes, Zerorez might cost more than some of the other guys, but they have the RIGHT equipment and experienced crews who really know what they are doing, and care about doing it right, so it is worth any price difference.
i like that no soap residue is left on the carpet. My carpet looks much better after the cleaning.
Great service and I really like the fact that they don’t use a lot of harsh chemicals in the process. Carpet looks great and the whole house smells and looks great.
The technician was very thorough and professional. She took extra time and attention to spots that had deep stains. Carpets look great and the drying time was minimal.
My tech was very helpful in helping decide what was best for the carpets and did a great cleaning job. Thanks
Evan was great professional , kind and addressed all my questions. Thanks once again!
Carpet cleaning
They were very prompt to help me out. I had a special I heard from the radio station FM 100.3 and they did a great job. I asked if I could add more rooms and he was very happy to help and told me about the water proofing and other protections they have available. I was so pleased with all he did. It looks amazing and we are loving it. Thank you so much.
He didn't do any pretreating and then told me the stains that didn't come out where permanent. Sigh
The tech was very friendly and great service. I would recommend him for any job. He was professional and did an amazing job.
Did a great job at transforming my carpet and making it look new. There were several pet stains from renters and they got them out.
Patty was on time very professional and did all that we asked the carpets look great.
Thanks
Our carpet is pretty dirty and it looks fantastic. It looks like new carpet. We appreciate the care and work you put into it.
Doesn’t leave residue. Smalls good. Super friendly service.
Your technician did a great job.
Very Profesional and knowledgable. Carpets look great. I will use zerorez for all my cleaning needs.
When doing the grout, there are places that the machine cannot access. It can't get close to the cupboard .

The solution wasn't spread all over so the middle of the hallway is darker than the edges of the hallway. It doesn't look good.