Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33338 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 11, 2025 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

I have been using you for several years!! my carpets look brand new after you clean them! The man that came out this last time did the best job I’ve ever had done and have requested him to always come from now on! I have very light carpet and all spots were removed. My stairs were exceptional! there have been times in the past where the carpet was left too wet, but this last time they were dry in a very short time! my appointments have always been right on time and appreciate the several reminders of my appointment coming up. Zerorez leaves zero opportunity for any other company to be used in my home!!

Report a concern   November 10, 2025 — Rated 2 out of 10 by M.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The technician spent more time telling me how he could get high traffic areas clean than he did trying to clean them. He could have spent more time and made greater effort.

Report a concern   November 10, 2025 — Rated 10 out of 10 by Kimberly Dansie Zerorez Salt Lake City
What do you like about our products and services?

My carpet cleaning experience was excellent. My technician, Carson, was communicative throughout the process. Scheduling was simple and I got just the right amount of reminders. We had some puppy pee treated and it eliminated all odors. I highly recommend ZeroRez.

Report a concern   November 10, 2025 — Rated 10 out of 10 by R.C. Zerorez Salt Lake City
What do you like about our products and services?

I like how there is a contact call letting me know they are on their way.

Report a concern   November 10, 2025 — Rated 10 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

Great communication from start to finish...emails from scheduling & then phone call from the cleaner. They arrived on time, explained everything, got the work done, & left everything in great condition. We will definitely hire Zerorez again for our future carpet cleaning needs!

Report a concern   November 10, 2025 — Rated 10 out of 10 by Paula Bennion Zerorez Salt Lake City
What do you like about our products and services?

Jeremy was tge best of the best i’ve had from zerorex!! I would give him a 13 rating if i could!!!

Report a concern   November 10, 2025 — Rated 10 out of 10 by Tony Scoma Zerorez Salt Lake City
What do you like about our products and services?

Technician was accommodating and competent.

Report a concern   November 10, 2025 — Rated 10 out of 10 by Betty Lambert Zerorez Salt Lake City
What do you like about our products and services?

I like that your crew are so knowledgeable on the products you provide. I feel that they never high pressure me but suggest the alternative to a problem .. The job is well don. As well as it helpful to know that you take pride in my home each time you've come.. Great work

Report a concern   November 10, 2025 — Rated 10 out of 10 by L.T. Zerorez Salt Lake City
What do you like about our products and services?

Friendly,efficient technicians. Always prompt and do a great job.

Report a concern   November 9, 2025 — Rated 10 out of 10 by Joleen Robinson Zerorez Salt Lake City
What do you like about our products and services?

You communicated great, the prices were great and it was very fast. My carpets came out awesome!

Report a concern   November 9, 2025 — Rated 10 out of 10 by Terry Hobbs Zerorez Salt Lake City
What do you like about our products and services?

Technician was excellent. Provided excellent information and di a very thorough job.

Report a concern   November 9, 2025 — Rated 7 out of 10 by I.B. Zerorez Salt Lake City
What could we do to improve?

Tile grout near baseboards needs more attention

Report a concern   November 9, 2025 — Rated 8 out of 10 by S.C. Zerorez Salt Lake City
What could we do to improve?

Lower the costs for spray protection

Report a concern   November 8, 2025 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

The service updates were very helpful. I'm glad you don't use detergent. Parker did a great job!

Report a concern   November 8, 2025 — Rated 10 out of 10 by Rafael Lorenzo Zerorez Salt Lake City
What do you like about our products and services?

great guys, the staff is well trained and the job is good every time.

Report a concern   November 8, 2025 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Easy and quick. Dries fast. Smells good. Good people working for you. Good price an good quality

Report a concern   November 8, 2025 — Rated 10 out of 10 by C.N. Zerorez Salt Lake City
What do you like about our products and services?

Brandon, the technician, was awesome. Very friendly and did a great job! Thank you.

Report a concern   November 7, 2025 — Rated 0 out of 10 by M.K. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The cost for my rug and couch were high, the technician left streaks on my couch that I can't get out and the few first spots on my couch didn't change- the couch was worse than it was before they cleaned it. The technician left water stains all over my hardwood floors, caused heat damage, and then scratched the floors with his tools. I had to ask the tech to wear shoe coverings after he walked in dirty sneakers on my white rug. The company tried to make it right by doing a reclining but the damage I mentioned was not resolved.

Report a concern   November 7, 2025 — Rated 10 out of 10 by G.R. Zerorez Salt Lake City
What do you like about our products and services?

That we don’t have to worry about cleaning our dirty carpets!

Report a concern   November 7, 2025 — Rated 10 out of 10 by Candy Dolan Zerorez Salt Lake City
What do you like about our products and services?

Excellent service!

Report a concern   November 7, 2025 — Rated 10 out of 10 by David Seal Zerorez Salt Lake City
What do you like about our products and services?

Excellent service from an efficient, friendly, and courteous service man. I highly recommend.

10 Stars out of 10

Report a concern   November 7, 2025 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Landon service guy was very informative and did a great job

Report a concern   November 7, 2025 — Rated 10 out of 10 by Jon Laudie Zerorez Salt Lake City
What do you like about our products and services?

Fresh clean and friendly.

Report a concern   November 7, 2025 — Rated 0 out of 10 by R.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

He did a very poor job. High traffic areas are difficult I know, but he left them spotty (like he didn't scrub with consistent pressure) and minimal improvement.

Report a concern   November 7, 2025 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

We were happy with the technician who did the cleaning. He was very happy and engaging and seemed to enjoy his work. He did a good job as well.

Report a concern   November 6, 2025 — Rated 10 out of 10 by N.B. Zerorez Salt Lake City
What do you like about our products and services?

Very efficient and quick

Report a concern   November 6, 2025 — Rated 9 out of 10 by R.G. Zerorez Salt Lake City
What do you like about our products and services?

Showed up on time and did a great job in a short time.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Teresa Corradini Zerorez Salt Lake City
What do you like about our products and services?

Mia was polite, thorough and friendly. It’s alwaynice to have clean carpet again. Zerorez is the only way to go.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Michael Rogers Zerorez Salt Lake City
What do you like about our products and services?

Brandon did a great job

Report a concern   November 6, 2025 — Rated 10 out of 10 by P.C. Zerorez Salt Lake City
What do you like about our products and services?

I was happy with the results and my tech was great!!


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