Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33675 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 10, 2026 — Rated 5 out of 10 by E.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I have had zerorez come one or two times in the past and was happy with that visit - had multiple rooms, stairs, etc. done. This time, I scheduled with a specific room and stain that I wanted cleaned, and he did a great job explaining my options for the stain and possible outcomes. I knew that it was most likely not coming out with extraction, but it was worth a shot. What I wasn’t expecting was it to make the stain far worse and spread out across way more real estate than before. I feel disappointed that my carpet in that area actually looks worse the pre-cleaning.

Report a concern   January 10, 2026 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

The Tech did a thorough and quick work on getting the carpet areas clean, and was very friendly

Report a concern   January 10, 2026 — Rated 10 out of 10 by Linda Wilson Zerorez Salt Lake City
What do you like about our products and services?

The whole staff was very helpful and professional, from start to finish.

All my questions were answered upfront, I was given a quote, and then scheduled.

Carson was our Cleaning Tech and he was professional, polite and very effecient. I Will recommend Zerorez to everyone.

Report a concern   January 10, 2026 — Rated 6 out of 10 by K.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The technician was very kind and diligent.
However the ottoman he cleaned ended up with stripes. I can send a picture.
It needs to be recleaned to make it right.

Report a concern   January 9, 2026 — Rated 10 out of 10 by H.M. Zerorez Salt Lake City
What do you like about our products and services?

Excellent job 👍🏻

Report a concern   January 9, 2026 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

We reviewed them many times. They do a good job, the technicians are great and they are always on time.

Report a concern   January 8, 2026 — Rated 9 out of 10 by A.F. Zerorez Salt Lake City
What do you like about our products and services?

Originally, we had some serious streaking in our carpet and we really didn’t like the outcome of the first clean. But after texting with the manager and then coming to do a re-clean, everything looks a lot better.

Report a concern   January 8, 2026 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

Prompt and thoughtful and thorough

Report a concern   January 8, 2026 — Rated 10 out of 10 by K.F. Zerorez Salt Lake City
What do you like about our products and services?

On time, did a good job.

Report a concern   January 8, 2026 — Rated 10 out of 10 by P.M. Zerorez Salt Lake City
What do you like about our products and services?

Patty was on time, called before arriving and did a great job of cleaning the carpets. She also asked if there was anything else that we needed or had questions.

Report a concern   January 8, 2026 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

My carpets and chairs turned out very well I am so pleased! Patty did an awesome job.

Report a concern   January 7, 2026 — Rated 10 out of 10 by R.L. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets look great! We are very happy with Zerorez and the technician was very good! He explained everything and made great recommendations for our traffic areas.

Report a concern   January 7, 2026 — Rated 7 out of 10 by B.S. Zerorez Salt Lake City
What could we do to improve?

Better measurements on rooms for pricing

Report a concern   January 7, 2026 — Rated 10 out of 10 by Bryce Catten Zerorez Salt Lake City
What do you like about our products and services?

Scheduling was super easy via text message and all my questions were quickly answered. The technician was very professional. She called prior to arrival and let me know her status. She explained the process and quickly got to work. She made sure that I was satisfied before she left and answered all my questions.

Report a concern   January 7, 2026 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

John did a GRE job

Report a concern   January 7, 2026 — Rated 10 out of 10 by J.V. Zerorez Salt Lake City
What do you like about our products and services?

Great service

Report a concern   January 7, 2026 — Rated 10 out of 10 by Carol Sosa Zerorez Salt Lake City
What do you like about our products and services?

We asked for the carpet cleaning service and the people we talked with on the phone were very nice and accomodating and gave us a good quick date to get it done. On the date that we had our service the two cleaners that came to the house were very nice and showed up on time and did a great job! They cleaned everywhere that we asked and cleaned very well. We would recommend this zerorez service to anyone that needs their carpets cleaned.

Report a concern   January 7, 2026 — Rated 10 out of 10 by Angelika Jones Zerorez Salt Lake City
What do you like about our products and services?

Excellent service and friendly technicians. Fair and honest services. Slightest issue, they will fix it Dries in about 6 hours ( had the heat on because it’s winter).

Report a concern   January 6, 2026 — Rated 10 out of 10 by T.D. Zerorez Salt Lake City
What do you like about our products and services?

Maddie was on time efficient and did Al I requested.

Report a concern   January 6, 2026 — Rated 10 out of 10 by B.D. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez it makes you feel like your home is ART bran new again!!

Report a concern   January 6, 2026 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

Great service delivered on time and very professional. Would book again

Report a concern   January 6, 2026 — Rated 5 out of 10 by J.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Couch still smells and still stains

Report a concern   January 6, 2026 — Rated 2 out of 10 by W.G. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Spots that were not removed by your service were easily removed by my small carpet cleaner. This makes me feel like the cleaning wasn’t thorough and makes me question how clean the carpets actually were. I’ve already talked with someone about this

Report a concern   January 5, 2026 — Rated 10 out of 10 by Carole Jakeman Zerorez Salt Lake City
What do you like about our products and services?

That there are no chemicals

Report a concern   January 4, 2026 — Rated 10 out of 10 by Georgina Pence Zerorez Salt Lake City
What do you like about our products and services?

Excellent service and knowledgeable staff!

Report a concern   January 4, 2026 — Rated 10 out of 10 by Suzannah Johnson Zerorez Salt Lake City
What do you like about our products and services?

Efficient. Reliable. Good work

Report a concern   January 4, 2026 — Rated 10 out of 10 by J.E. Zerorez Salt Lake City
What do you like about our products and services?

Sean was fantastic! Very professional, helpful and shared great information. I was so impressed with him. He worked quickly and efficiently to get the job done. Thank you ❣️

Report a concern   January 4, 2026 — Rated 10 out of 10 by Z.A. Zerorez Salt Lake City
What do you like about our products and services?

Prompt timing. Fast service. Good work.

Report a concern   January 4, 2026 — Rated 10 out of 10 by Sherri/Hyrum Weller Zerorez Salt Lake City
What do you like about our products and services?

Your service tech was great about keeping in touch. She was also very careful with furniture legs and corners. She was very thorough. And, very pleasant.

Report a concern   January 4, 2026 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez was very easy to contact, quick to reply, and very quick to book.


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