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based on 35105 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Overall excellent service.
Carpet still looks dirty. Not sure why. I spent a lot of money and even took the time to tell the person on the phone that I needed someone who would take the time to work on it to get the dirt out and they assured me they would. The tech said he did the best he could do. I didn't expect it to look brand new but I was expecting it to look better than it does.
Great service, great technician!
Great job on time . Patty was awesome.
Very great job! Quick & thorough job! Very kind & respectful employees!
Ethan did an excellent job, was very thorough, and explained everything very well.
on time , pleasant , explained EVERYTHING
Did not remove spots on the catpet
You did a fantastic job and I will recommend friends and family for your services. Thanks!!
Very friendly and hardworking
I Love how clean the carpet looks, and that there is no residue. The guy that came was very nice and did a very good job.
Thanks
The carpet looked fine while it was wet but after it was dry and I could walk on it I could see spots that I thought should have been gone. It doesn’t look as clean as I had hoped. And there were blue spots on the carpet that I got out on my own. I had hoped for a deeper clean. The technician was very kind.
Mark, the carpet-cleaning technician who cleaned my carpet on OCT 21, 2026 in Riverton, UT, did an outstanding job.
Timely and always professional
Friendly team. Courteous. Did a great job. My house smells fresh.
We are so pleased with our operator Josh. He did a great job!
Professional affordable nice job
Fast and efficient.
efficient. communicated well. removed a spot that has been really hard to get out at previous cleanings
The tech and his team that did our home was fantastic! Can't wait to have him back soon.
Prompt, courteous, did a good job
Arrived on time. Did a great job. Took care of furniture and protected corners of my house
Very happy with the process. The cleaning was quick, professional and with beautiful results.
The technician Mark was great. He was thorough and professional.
I have used Zerorez several times in the past and had been very happy with the results, but this time left me a little disappointed. I paid a lot pf money for your service this time but didn't get the results I was hoping for. The stairs look like they were never touched, not much different than before the cleaning. still have a lot of dirty areas, All we got was a wet soggy stairway for hours.
I had an orange soda stain in my living room that I was hoping to get cleaned but it didn't come out. It appeared to me that not much effort was put into actually cleaning the carpet. One pass with the water and not going over it again didn't get it clean. Mabey I was expecting or hoping for too much but like I said, I am disappointed with what I got.
I'll got to WalMart or Home Depot and rent a Rug Doctor and do it myself next time and save a lot of money and get the same results.
Great job. The carpets did not smell musty and come out clean.
Keep the appointment on time. He was efficient and thorough.
Clean and wuick drying
The appointment are easy to fast.
The technicians are good and do a great job.
The carpets look great and they respect your home.
Technician did a great job!