What our clients think of us!

The technician was kind, helpful, positive and effiicient and they did such a fantasitc job! They got a lot of stains out I didn't think would be possible and did a great job with a spot our pet had urinated

Great cleaning. The technician explained everything so well and answered all my questions so wonderfully to help me make decisions on what services to add and do.

I had cleaned everything out from underneath our bed and they didn’t touch it . It was only that room and 2 stair cases. They left my wood floors very dirty from dirty water . I was never sent any type of prepping instructions. Unfortunately, I wouldn’t use this company again.

Our reps were very professional and informative. They walked us through everything beforehand and answered all of our questions. Would highly recommend!

No residue, clean outcome, efficient service.

Fast, professional, do a good job.

The tec was so knowledgeable of what needed to be done, he took his time and explained everything. Would definitely recommend him to anyone

The tech who cleaned our carpet did a good job on the carpet, but that evening while we were putting our living room back in order I discovered that he had knocked over a brass table lamp and never said anything about it! He had set it back up on TOP of a vintage sewing box that had been sitting next to the lamp and the lamp was turned around so the cord was toward the front instead of the back of the table, and one of the brackets holding the lamp shade up is now bent.

Sean and Brandon were very professional and fast. Carpets came out great.

Great job. Kind workers. Considerate

I added the protectant service without realizing how saturated it would leave the carpets. I was told the carpets would be fully dry within about 8 hours, but 16 hours later they were still soaking my socks when I walked on them. Even after 2 days, many areas were still very wet and required redrying the carpets. I’ve had to run fans and a dehumidifier continuously because I became concerned about moisture remaining in the carpet and padding.

Some stains also resurfaced after the carpets stayed wet so long and had to be redone.

After the cleaning and protectant application, my family and I all experienced irritation and discomfort in our feet after walking on the carpets. I developed burning foot pain followed by widespread body pain and significant fatigue. The rest of my family also experienced unusually heavy fatigue for about two days. I am still dealing with lingering fatigue and symptoms.

At this point, I regret adding the protectant because I was not aware it would leave the carpets this wet or potentially cause these kinds of reactions in our home.

At minimum, I do not feel I should have been charged for the protectant service given the excessive saturation, prolonged drying time, and the problems that followed. I also incurred additional inconvenience and concern from having to run fans and a dehumidifier for days afterward.

I’d appreciate hearing what ZeroRez can do to help make this situation right.

The team explained the process to our understanding, was thorough, polite, efficient and proficient. It was a pleasure to work with them and results on our 23 + year old carpet were better than expected.

Friendly service. Carpets look great

Friendly service people. Thorough explanation of results expectations. Great results.

Friendly service folks and thorough explanation

I was able to schedule the appointment quickly. I've used Zerorez before and I like the way my carpets look after a cleaning

My carpets look great and the young man who did the cleaning was professional.

My carpets come clean and stay clean. I've used your services many times and have always been pleased.

Value for the money. Zerorez has become overpriced and nails you for simple upgrades such as treating stains or spots.

Honest people. Efficient workers. Good price.

Effective carpet cleaning

Easy to schedule. Professional and customer oriented technicians who cleaned carpet. Did a great job!

I used them to clean my carpets. The carpets were clean and smelled good - no complaints!

Above and beyond with the technician

The technician was on time, friendly, and did a great job.

Parker came to our home and explained the services well and efficiently cleaned and pet de-odorized our carpet in short order.

The technician was courteous, explained everything he would do with also providing information about not guaranteeing removal of pet stains.

FAir price

Zerore always been very professional. Workers are respectful and my carpets always look so good. I always recommend your company .

Friendly technicians, great results

My technician was really great and my carpets are left clean.