What our clients think of us!

We had such a great experience with Edwin as our technician. He told us about some service upgrades we could do, but he was not a high-pressure salesman. He took the time to do an excellent job in cleaning our carpets. Our carpets look and smell so much better.

Thank you for coming back a second time when we had issues with our initial cleaning. Ethan and his crew fixed the spots and areas that weren’t cleaned properly.

My technician was excellent. She called me and then came early, walked the job with me to check out challenges and got right to work. Her work was top notch. The thing I really like is how quickly the carpet dries afterwards and how clean my old carpet was when completed.

Our carpets cleaned beautifully and dried quickly. Our technician was professional, courteous, and knowledgeable and he was finished cleaning in no time. We are very happy with the service we received.

Friendliness

We love our clean carpets!!!

Technician was great

I had an interesting experience. I’ve used several carpet cleaners in the past. Love Cleaning, Chem Dry, TruRinse and now ZeroRez.

I was pretty excited to try ZeroRez. Our house is fairly clean and we don’t wear shoes in it ever. We do have a dog, but non shedding and confined upstairs only.

My house had 2 bedrooms up and a basement, stairs and 2 rooms down.

The initial clean was just ok, but I noticed two rooms actually appeared worse after the initial cleaning and called for a reservice. It was honestly like stuff had been smeared around and not cleaned. It also smelled super musty and unclean. I would highly recommend a fragrance of sorts to help. Understanding though that might not be doable.

I called for a reservice and they came out again to redo the two rooms upstairs. And touch up a few areas downstairs. Night and day difference. It was almost like the first clean didn’t use hot water or something. Not sure. I spent $350 for my total cleaning service. Ultimately, loved the service techs and their professionalism, but not so hot on the cleaning.

Kinda makes me question if my downstairs was even done correctly but don’t have the energy and time to have a total redo down there.

Thanks

Friendly staff

She worked very hard

Fast service, friendly and professional employees, carpet looks and smells great, reasonable price.

The young man I had do my carpets and a couch seemed to be fairly new at this, but he was very careful and did a good job. K Last name removed

Great service and good communication.

I was very pleased with the skill that Mathew showed. He did my four rooms and stairs in just over one hour. It looks so clean and great!

When your worker is finished with cleaning the carpets, for him to clean up the water that over sprayed on the hardwood floors. Thanks

Quality service, prompt and efficient technician

I liked the way he gave me information about how things work and what I should expect.

Quality work. We have used Zerorez several times and they have never disappointed us. The technician was friendly and did a great job.

Technician arrived on time and was very thorough with cleaning the carpets. He went over the more heavily soiled areas multiple times. They look much better than before he started.

The cleaning is okay but way over priced for what you get. I had 10x12 area rug and 3 6 foot long runners and it was $360

Great Service. I had some spots come up after the carpet dried and you came back to treat them at no cost which I really appreciated.

Phillip did a fantastic job cleaning our carpeting- I think the best tech we have had! He was professional, helpful in answering questions and the carpeting seemed cleaner than ever! We were very pleased with the cleaning. Thank you.

We love that the carpets get really clean, and they dry right away. The service technician was super friendly, on time and went right to work. Great experience!

Great fresh clean w kind workers!

Our technician (sorry - can't remember his name) was very polite, informative and professional. Our carpets look and smell great! (I forgot to give him our food bank items . . . )

Jackson was great

Patty was on time, efficient and very thorough.

They were good about coming back to work on the one area that needed more work

Spend more time cleaning high traffic areas such as doorways, in front of seating areas. Not leave carpet so wet that it doesn’t dry in 24 hours.

The technicians were knowledgeable.