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based on 33338 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was fantastic.Great job on the cleaning!
Too many spots and stains left behind. You can’t make it right because I won’t let you come to my house again
Jake was very professional and courteous. The service was well done for a fair price.
The technician was kind and great to work with. He answered all my questions. My carpets look great!
Amazing technicians and quality service!
I’m honestly shocked that carpet that is only one and a half years old could still be that dirty after being cleaned professionally.
I have video of what a rainbow vacuum picked up out of the carpet that has me second guessing ever doing business with zero rez in the future.
I can forward the videos to a manager if you’re interested in trying to salvage your reputation.
Regards
Name removed.
Zerorez is the only carpet cleaning I use,
Technician were very good.
The technician was very professional and eficient in his plan to complete the areas we needed to have cleaned. He communicated his plan and did the work as he outlined it.
on time arrival and did a good job
Excellent customer service quick and efficient.
The high pressure hose burst as the technician was leaving our home. Dirty water sprayed all over our walls
Thanks for the technician that was courteous, on time and did a great job.
I was greatly happy with the service. Karson, the young man who came to do the work, was very pleasant and easy to work with. He even asked if I wanted him to redo any areas. I requested that he go over the upstairs again, and he was happy to do so. I wanted to ensure the upstairs looked good because it’s the first thing you see when you enter my home.
Overall, everything looked very nice and clean.
I will use your services again, and I will 100% recommend you to others.
Good result
Friendly informative fair respectful
Jackson got the job done, was polite and professional.
Daryl did a very nice job for us. He was kind, approachable and efficient.
We had great services. Everything looks great.
Duh, everything.
I have called and already spoken to somebody and they said they would call me back.
I received a quote for $500-$600 and chose your company based on price and positive reviews. However the final bill was almost $1000. I would not have selected you based on this.
No chemicals, deep clean, awesome technician 😁
We have loved your service in the past. This time we were charge biological waste charges for each spot where a friend's dog has peed on the carpet. These spots were small before the carpet cleaning and now the spots are huge. So much bigger and we payed 75.00 per spot. Had someone else come out to clean the spots and were left with the same result. At no time was I told that the spots might end up bigger or might not come out. For that kind of money it should be guaranteed. I would like to be refunded all the biological waste fees so that I can buy a rug now to over the spots that now exist.
I thought you did a good job
I've been using Zerorez since I got my new carpet. I've never had a bad experience. They do good work and they're reasonably priced. I don't care to go anywhere else!
Got out a decade of dirt
My carpets were really wet and the stairs seemed clean when he left but are already dirty again.
Shawn was great. He called prior to arrival and was on time. He cleaned our carpets nicely, paying attention to details. He was courteous and professional. He also helped us move a few pieces of furniture which was a kind gesture. Our carpets look great.
Edwin is was great! He was very friendly, informative and did a great job. Will request him for future services.

We love your product and services.Our car has always turned out wonderful and the service man is always very helpful and informative