What our clients think of us!

The technician and the lack of chemicals

The Technician was very helpful and courteous. He informed me pretty much every step he was going to take and approximately how long it was going to take and he kept by that. The work was great. Very clean and soft still after he was through. On the tile he showed me a test spot first to make sure I would be happy with the results and I was. I will choose Zerorez again and have recommended Zerorez to friends.

Thank You,

Josh Last name removed

I wasn't as happy as I have been in the past with my cleaning. I had an area rug done and it cost twice as much as last time and didn't get cleaned as well as last time.

I love the fact that they did get all the oders out of my carpet! They were very friendly and efficient and I feel like your company didn't nickel and dime me to death on every spot as other companies have done! They just cleaned the carpets better than ever with their awesome system!

Technicians came a bit early (!) and did a wonderful job. They were careful to explain the process and worked efficiently. I liked the corner guards. Most important, my carpets were cleaner than new! They got out spots that other companies had left. Thank you!

My carpets felt so soft . . . like new!

Your representatives are polite and kind both on the phone or in person. They made sure I knew all the details of the job. The technician (Alex)answered all my questions.

The technician did a wonderful job with the carpet. They look wonderful!

excellent customer service

I have been impressed with your service technicians, and the carpets look much better after vs. before. Keep it up & I'll keep calling.

The friendliness of the technicians products are always introduced in a friendly non invasive pushy way. And the extra effort is always given by the technician and quality is always good.

You are quick and reliable! Appreciate the friendliness of technician.

Some spots returned after carpet dried. And are just a noticeable as
Before. Otherwise most areas were ok

Carpets stay clean longer.
Courteous and well-trained employees--Ryan I believe.

The service is awesome -- my ten year old carpet looks like brand new

The cleaning process left a bump in the carpet in our living room. The operator broke a figurine by bumping into it but did not inform us of what had happened. Additionally, the operator dumped or spilled chemicals on our lawn, killing a large patch of grass and creating three thin trails of damaged grass. How to make it right? 1) stretch the carpet, 2) replace the figurine or reimburse us for the loss, 3) Pay for the sod needed to repair the dead patch of lawn.

Cleanliness process and efficient technicians. Thanks again!!!

Alex was the most thorough technician That has ever cleaned my carpet. He took extra time and products to remove stains that I thought were permanent. I am extremely happy with the job he did. It saved me from replacing carpet I assumed was not possible to clean. Thank you Zerorez!

I have used Zerorez annually for the last 5 years and love the results of their cleaning. Plan to continue with the service. Thanks!

I was very happy with the associate they came and did my carpets. He was very courteous, new the business, was efficient in his application and very polite.

I enjoyed the clean smell after the carpets were cleaned by your facility. It was very comforting to know that my family were not breathing in toxic fumes!

The carpets still look clean days after and they dried faster!

Everything

the manager that was with Ryan was a little aggressive in wanting to add services I did not schedule. I did go ahead and have the floor tile/grout cleaned but could not do the bathrooms. He said that he would go ahead and do them as a courtesy because I was doing so much. However, when they left, they had not been done. Its ok as I did not pay for them, however do not say you'll do something and not do it. The grout cleaned up great but I did not like the feel of the tile after it dryed, it had a filmy feel to it. I had to wash that off as it felt dirty on the bare feet.

I like how clean my carpets got and the friendly technician.

water method really does clean. We're pleased how our carpets turned out. Ryan, who served us was pleasant, and qualified to work for zerorez

Andrew was very knowledgeable, competent, considerate, helpful, and did all he could to enable us to know what he was going to do and the cost. He deserves a 10 and as for the treatment it appears to be a very good one. Time will tell. But we, at this point are very satisfied and will recommend it when the opportunity presents itself. Name removed

They come back when there is a problem. They are friendly and hard working

No chemicals. Friendly technician. Effective

clean, courteous and helpful technician