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based on 33995 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the way the carpets stay cleaner longer!
Great cleaning. Your tech, Erick, was very professional. He introduced himself, placed protective shoes on, described the process, and (after completion) showed us each room.
Very valuable employee!!!! We'll use it again
The service was given in a prompt and professional manner, and all my questions were answered to my satisfaction. The carpet looks and feels so much better than it did before.
No disappointment, I just don't have the occasion to take about carpet cleaning with others, so it's not all that likely. If I do have such an opportunity, I will mention my experience favorably.
I liked the friendly and cooperative attitude of your service man, John.
My carpets are CLEAN with no sticky residue and no idlers! Zerorez is environmentally friendly! Technicians are ALWAYS friendly and knowledgeable! THANK YOU FOR YOUR GREAT SERVICE,
Great tech- super polite and went over everything in detail.
Isaiah is a miracle worker. My carpets were awful. They look great!!!!!!
clean, quick drying
Everything!
Carpet stays clean longer.
On your last cleaning on August 4 I thought your man did a good job of cleaning. However, the new tenants in the condo claim their white socks are getting black/dirty when they walk around on the carpet. I just talked to your representative and she volunteered a re do if I want it, so that is appreciated.
The gentleman cleaning was nice and polite. He told me my family room smelled of urine, however. We have no pets or any children that had accidents there. Because of that we opted not to have a deodorizer. That was the only room he recommended a deodorizer in. My husband was out of town. When he got home, he didn't notice a smell in the family room, but he said the master bedroom smelled terrible. I'm in the house all the time, so I haven't noticed it. He notices it every time he comes in from work, however. We've used ZeroRez in the past and have never remembered a bad odor after.
I love that you use a non toxic way of cleaning. Eric was the specialist that cleaned our carpet and about 500 square feet of tile. It's never looked and felt better. Super happy! I will definitely use zerorez again.
We have used you before but this time it seemed the carpets just didn't get very clean.
The tile cleaning is amazing. It looks brand new. Thank you zerorez
really convenient and the tech was great
Isaiah is a carpet and upholstery genius. I tried to call the main office after he left to ask to speak to a supervisor so I could tell the supervisor how impressed I was but no one answered. He was AWESOME! Best job I have ever had done.
The carpet and upholstery service were great. There was a billing problem but Niki got right on it and resolved it. Thank you!
The technicians are always thorough and competent and very professional. They do a great job.
Good job done efficiently.
Very efficient and on time
I asked to have 3 stools cleaned. The seat of the chairs look pretty good, but the backs of the chairs were left with dirty hand smudges and soap spots. The hand smudges were left by the technician, as they were not there before. I feel like I need to have them cleaned from the cleaning...
Professional workers. Quick drying carpets.
I guess carpet cleaning isn't a perfect science.
No soap used.
No soap but cost is a little high
The spots are gone and they stay gone!
You actually clean the carpet, not filling it with soap.

Your employee was very nice and eager to do a good job.