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31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your representative was friendly and very professional. He demonstrated the difference between what was cleaned and what remained to be cleaned. He did a fantastic job. I'm sorry I can't remember his name but he is a real asset to your company.
When my daughter, who is taking care of my home complained, the man answering the phone did not respond well and did not want to come out and redo the job.
They were on time and my carpets look great
Very professional - they come on time - carpets look great -
On time and quick
Quick, easy, get the job done!
I would like to be able to have a staircase be considered an area. I was also very disappointed that the charge was so high - $50-$80 for one spot seemed ridiculous.
I love the protectant you put on. It really does keep the carpet cleaner longer. The technician that came was wonderful! I would definitely request him again and again to clean our carpets!
I felt like the carpet was cleaned well. I liked that protectors were put on the corners of walls
they are very professional and excellent at what they do.
Our carpet looks new again and stays new again for several months.
Obviously, NO RESIDUE! Technician was very amenable and competent; very pleased with the service and cleanliness of the carpet.
The two gentlemen were professional and courteous. Our carpet had numerous stains and all were removed.
the technician was very knowledgable. He made sure I understood the process. He did a good job. I was disappointed that he didn't clean the carpet in my walk in closet in master bedroom. Also the last technician broke the frame of a picture of my deceased husband. It cost $200 I don't have receipts because it was paid for by a friend. Thanks, Name removed
The technician was great. I thought the zerorez service would do a better job at cleaning our carpet. It looks much better, but I thought that the zerorez treatment would take care of all the spots and darker patterns. Maybe some carpets are so old that not even zerorez can save them. Time to save up for new carpet
Carpets are cleaned well
Your worker, Dalton, if I remember right, was courteous, efficient and was even thoughtful enough to move the small tabel by my front door that has a figurine on it, out ot the way of his equipmtment in the hallway. It was late in the day, and rather than hurry to get the job done, he took what time was needed. I'll be calling for you in the future, I'm sure.
I just don't feel that my carpet came that much cleaner.
I was very impressed with the young man that came and cleaned our carpets. He was fast and left the carpets very clean and not real wet. Our carpets dried in about two to three hours. There had been a couple of spots that he took care of very quickly, and when he was done he racked the carpet so that it dried looking nice and even.
No soaps or residue
My furniture and rugs look amazing and my technician, Alex was so thorough and well trained that I had complete confidence in him. I will use Zerorezin again.
I like that there are no chemicals and our technician was informative, personable and did a great job.
That my carpets always come out looking great after your technicians have been here.
Zerorez gets the carpets cleaner than any other carpet cleaning company, in my experience.
I've used others this was the best and cleanest. Ryan was great in personality and especially explaining everything. He also offered other cleaning (sofa).
Efficient. Honest. Good products.
On time. Friendly. Efficient. Clean.
The techs are super courteous and their quality is unsurpassed
no soap residue
The fellows came in, got their work done and were gone!
You sure have nice fellows working for you!