Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33995 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 25, 2016 — Rated 10 out of 10 by N.F. Zerorez Salt Lake City
What do you like about our products and services?

The person who cleaned our carpets did a great job. I would give him a 10.
Your equipment is superior to others.

Report a concern   August 25, 2016 — Rated 10 out of 10 by Frank Politano Zerorez Salt Lake City
What do you like about our products and services?

On time, performed in excellent manner!!!

Report a concern   August 25, 2016 — Rated 10 out of 10 by R.W. Zerorez Salt Lake City
What do you like about our products and services?

Professional representatives and it was fast and easy. The carpets look great and dried quickly.

Report a concern   August 25, 2016 — Rated 8 out of 10 by B.D. Zerorez Salt Lake City
What could we do to improve?

the gentleman you sent was a hard worker and made sure he did a complete job. I felt he did a little too much suggestive selling on how great his product was and how to do more things. I felt that by trying your service was an indication that I was already sold.

Report a concern   August 25, 2016 — Rated 10 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

Competent service man, good results, on time.

Report a concern   August 25, 2016 — Rated 10 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

How clean the carpets actually get---the strength of the suction to pull it out and how fast it dry's. I love the soft feel of the carpet and how new it looks. They've been able to revive my Ivory carpet almost every time---(it depends on the care and attention and how through he is). I appreciate their attention and not treating my home as just another job.

Report a concern   August 24, 2016 — Rated 9 out of 10 by R.R. Zerorez Salt Lake City
What do you like about our products and services?

Great attitude of technician and thorough job done.

Report a concern   August 24, 2016 — Rated 9 out of 10 by M.J.D. Zerorez Salt Lake City
What do you like about our products and services?

The service I received was great. Tim Weber went the extra mile to make sure I was satisfied and happy with the job he did. I asked him if he could clean an area by the baseboard that was particular dirty. He quickly came up with a solution, explained how he would clean it and asked for my approval.
He did a super job and made me very happy.

Thank you!

Report a concern   August 24, 2016 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

Fast, friendly service. Safe cleaning methods.

Report a concern   August 24, 2016 — Rated 10 out of 10 by S.K. Zerorez Salt Lake City
What do you like about our products and services?

Turck mounted system, quality of service, friendly employees,

Report a concern   August 24, 2016 — Rated 10 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

Love how my carpet looks the technician was courtis

Love how my carpet looks plus technician c gets a 10

Report a concern   August 24, 2016 — Rated 10 out of 10 by F.L. Zerorez Salt Lake City
What do you like about our products and services?

The carpets look great

Report a concern   August 24, 2016 — Rated 9 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

No residue left to attract dirt again.
Super freindly employees!

Report a concern   August 24, 2016 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and knowledgeable.

Report a concern   August 23, 2016 — Rated 10 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

Efficient and I was pleased with the end results.

Report a concern   August 23, 2016 — Rated 10 out of 10 by R.D. Zerorez Salt Lake City
What do you like about our products and services?

the spray of your special water on the carpet was gentle, rather light and not overwhelming

Report a concern   August 23, 2016 — Rated 7 out of 10 by B.G. Zerorez Salt Lake City
What could we do to improve?

Charging $120 for no more than 15 minutes on cleaning a couch seems excessive to me

Report a concern   August 23, 2016 — Rated 10 out of 10 by Jacque Jackman Zerorez Salt Lake City
What do you like about our products and services?

The personality of the employee that serviced our home, he was cordial, pleasant, and knowledgeable about the cleaning service and explained what each step was in the cleaning process. Our carpets have never looked better, the traffic areas are clean and no residue.
The sofa and love seat look and smell great.

Report a concern   August 23, 2016 — Rated 9 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

Very prompt, excellent job

Report a concern   August 23, 2016 — Rated 3 out of 10 by J.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I asked for a Tuesday morning appointment. I was scheduled for Monday. I did not notice it so made arrangements to make it work. You have been to my house before. I requested the same tech that we had the last 2 appointments and verified the address and gate code information The tech did not come until most 1:00 was
Not the same tech and got lost getting there

Report a concern   August 23, 2016 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

Did a great job in the whole house. Carpets look wonderful. Arrived on time and left in a timely manor for such a big job. Employee was the best. Very friendly and helpful. Love the no chemical cleaning Very satisfied

Report a concern   August 23, 2016 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

A worker who was prompt, clean cut, polite, respectful and took responsibility for the job. Carpet looks good so far!

Report a concern   August 23, 2016 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

The whole experience was great

Report a concern   August 23, 2016 — Rated 5 out of 10 by T.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

There were still some stains and area's that didn't seem to be clean.

Report a concern   August 23, 2016 — Rated 10 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

The fact that it is not using chemicals to clean my carpets and upholstery.

Report a concern   August 22, 2016 — Rated 10 out of 10 by P.T. Zerorez Salt Lake City
What do you like about our products and services?

the empowered water

Report a concern   August 22, 2016 — Rated 5 out of 10 by T.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The overall result was good but the billing was a bad experience where the technician charged us for walk-in closets when they weren't. I wasn't home so my wife had to speak with him and she didn't understand why they were considering them walk-in. Instead of explains the technician said we could discuss the billing after with the billing department if we felt it was inaccurate.

Report a concern   August 22, 2016 — Rated 4 out of 10 by J.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Extremely hard to get a hold of a live person to make a appointment.

Report a concern   August 22, 2016 — Rated 9 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

You do a thorough cleaning job that lasts!

Report a concern   August 22, 2016 — Rated 8 out of 10 by M.P. Zerorez Salt Lake City
What could we do to improve?

Reduce the cost of your service.


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