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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was prompt, listened to concerns, and did an excellent job cleaning the carpets.
The guy (Brian) was really nice and got the job done quick.
I didn't feel that it was done as well as the last time. I see some spots that didn't come clean. It was VERY wet.
Juan Lopez is such a great ambassador for your business. I hope as I need your services in the future he will still be employed so he can come to our home again. He did the most outstanding job.
I love that your products have no chemicals. I thought Isaiah did an excellent job.
And he explained everything very well.
You always do such a good job and great service people
Everything was cleaned so well, it looks like new. Great job.
I liked the special water, which doesn't leave any residue. The service men were thorough and efficient. I appreciated their explanations of what they were doing.
Professional
Very clean carpet, so much better than Stanley Steemer. Friendly tech.
Very clean carpets! Polite and professional. The dirt does not return!
Your representative Greg was extremely efficient and responsive to our requests. We feel our carpets stay clean with your system longer due to lack of chemicals and soap.
Fantastic results. Better than I had hoped for!
Our carpets look great!
No chemicals, friendly staff
Keep schedule as you make it. Don't promise an AM schedule and then not show up till the PM
The technicians are always very friendly and professional. I've never been disappointed after a cleaning.
My carpets are beautiful. I have already recommended you to 2 of my friends
The carpets looked great upon completion and they dried quickly. The technician was very courteous and professional.
Efficient, thorough
I have been using zeroez for the last four years and am really happy with the service. Fast, friendly, and my carpets look great.
I like your "method" of cleaning the carpet. I've used Zerorez for a long time.
The technician who came to my house was excellent. He knew what he was doing and did a great job
PROMPT AND COURTEOUS. RECEPTIONIST CALLED BACK WITH AN EARLIER TIME THAN ORIGINALLY SCHEDULED...A REAL BONUS FOR ME. RICHARD WAS THE TECHNICIAN...VERY INFORMED ABOUT HIS SERVICE AND WHAT HE WOULD DO. VERY PROFESSIONAL. HE WAS MOST CONSCIENTIOUS ABOUT DOING THE JOB TO MY SATISFACTION. EXCELLENT CUSTOMER SERVICE. I APPRECIATED HIS INFORMATION ABOUT ANY PROBLEM UNRESOLVED, WOULD BE ADDRESSED UP T0 30 DAYS FROM SERVICE. I HAVE USED ZEROREZ NUMEROUS TIMES...THIS WAS ONE OF THE BEST EXPERIENCES.
Love the way my carpets look so clean and fresh. We have used Zerorez many times and have never been disappointed.
The carpets actually feel cleaner than any other time I have had them cleaned.
Goodjob
My carpets look so clean, new, and fresh.
Better communication about arrival. Woman on phone said tech would call between 8:15 and 8:30 to tell me when he would arrive. Instead he called at 7:45 and arrived at 8:30. Very confusing. I was walking my daughter to school.

Keeps stains from immediately returning.