Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33504 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 28, 2016 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Keeps stains from immediately returning.

Report a concern   May 28, 2016 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

Technician was prompt, listened to concerns, and did an excellent job cleaning the carpets.

Report a concern   May 28, 2016 — Rated 9 out of 10 by L.G. Zerorez Salt Lake City
What do you like about our products and services?

The guy (Brian) was really nice and got the job done quick.

Report a concern   May 27, 2016 — Rated 5 out of 10 by M.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I didn't feel that it was done as well as the last time. I see some spots that didn't come clean. It was VERY wet.

Report a concern   May 27, 2016 — Rated 10 out of 10 by Wendel Burt Zerorez Salt Lake City
What do you like about our products and services?

Juan Lopez is such a great ambassador for your business. I hope as I need your services in the future he will still be employed so he can come to our home again. He did the most outstanding job.

Report a concern   May 27, 2016 — Rated 10 out of 10 by B.D. Zerorez Salt Lake City
What do you like about our products and services?

I love that your products have no chemicals. I thought Isaiah did an excellent job.
And he explained everything very well.

Report a concern   May 27, 2016 — Rated 10 out of 10 by V.S. Zerorez Salt Lake City
What do you like about our products and services?

You always do such a good job and great service people

Report a concern   May 27, 2016 — Rated 10 out of 10 by K.N. Zerorez Salt Lake City
What do you like about our products and services?

Everything was cleaned so well, it looks like new. Great job.

Report a concern   May 27, 2016 — Rated 10 out of 10 by G.C. Zerorez Salt Lake City
What do you like about our products and services?

I liked the special water, which doesn't leave any residue. The service men were thorough and efficient. I appreciated their explanations of what they were doing.

Report a concern   May 27, 2016 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

Professional

Report a concern   May 27, 2016 — Rated 10 out of 10 by Carole Mckay Zerorez Salt Lake City
What do you like about our products and services?

Very clean carpet, so much better than Stanley Steemer. Friendly tech.

Report a concern   May 27, 2016 — Rated 10 out of 10 by Roxann Glassey Zerorez Salt Lake City
What do you like about our products and services?

Very clean carpets! Polite and professional. The dirt does not return!

Report a concern   May 27, 2016 — Rated 10 out of 10 by Vickie McCormick Zerorez Salt Lake City
What do you like about our products and services?

Your representative Greg was extremely efficient and responsive to our requests. We feel our carpets stay clean with your system longer due to lack of chemicals and soap.

Report a concern   May 26, 2016 — Rated 9 out of 10 by T.P. Zerorez Salt Lake City
What do you like about our products and services?

Fantastic results. Better than I had hoped for!

Report a concern   May 26, 2016 — Rated 10 out of 10 by E.E. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets look great!

Report a concern   May 26, 2016 — Rated 9 out of 10 by A.N. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals, friendly staff

Report a concern   May 26, 2016 — Rated 8 out of 10 by B.E. Zerorez Salt Lake City
What could we do to improve?

Keep schedule as you make it. Don't promise an AM schedule and then not show up till the PM

Report a concern   May 26, 2016 — Rated 10 out of 10 by Brenda Hollingsworth Zerorez Salt Lake City
What do you like about our products and services?

The technicians are always very friendly and professional. I've never been disappointed after a cleaning.

Report a concern   May 26, 2016 — Rated 10 out of 10 by G.W. Zerorez Salt Lake City
What do you like about our products and services?

My carpets are beautiful. I have already recommended you to 2 of my friends

Report a concern   May 26, 2016 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

The carpets looked great upon completion and they dried quickly. The technician was very courteous and professional.

Report a concern   May 25, 2016 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Efficient, thorough

Report a concern   May 25, 2016 — Rated 10 out of 10 by B.L. Zerorez Salt Lake City
What do you like about our products and services?

I have been using zeroez for the last four years and am really happy with the service. Fast, friendly, and my carpets look great.

Report a concern   May 25, 2016 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

I like your "method" of cleaning the carpet. I've used Zerorez for a long time.

Report a concern   May 25, 2016 — Rated 10 out of 10 by M.K. Zerorez Salt Lake City
What do you like about our products and services?

The technician who came to my house was excellent. He knew what he was doing and did a great job

Report a concern   May 25, 2016 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

PROMPT AND COURTEOUS. RECEPTIONIST CALLED BACK WITH AN EARLIER TIME THAN ORIGINALLY SCHEDULED...A REAL BONUS FOR ME. RICHARD WAS THE TECHNICIAN...VERY INFORMED ABOUT HIS SERVICE AND WHAT HE WOULD DO. VERY PROFESSIONAL. HE WAS MOST CONSCIENTIOUS ABOUT DOING THE JOB TO MY SATISFACTION. EXCELLENT CUSTOMER SERVICE. I APPRECIATED HIS INFORMATION ABOUT ANY PROBLEM UNRESOLVED, WOULD BE ADDRESSED UP T0 30 DAYS FROM SERVICE. I HAVE USED ZEROREZ NUMEROUS TIMES...THIS WAS ONE OF THE BEST EXPERIENCES.

Report a concern   May 25, 2016 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

Love the way my carpets look so clean and fresh. We have used Zerorez many times and have never been disappointed.

Report a concern   May 25, 2016 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

The carpets actually feel cleaner than any other time I have had them cleaned.

Report a concern   May 25, 2016 — Rated 10 out of 10 by E.A.M.C. Zerorez Salt Lake City
What do you like about our products and services?

Goodjob

Report a concern   May 25, 2016 — Rated 10 out of 10 by David Hales Zerorez Salt Lake City
What do you like about our products and services?

My carpets look so clean, new, and fresh.

Report a concern   May 24, 2016 — Rated 7 out of 10 by C.J. Zerorez Salt Lake City
What could we do to improve?

Better communication about arrival. Woman on phone said tech would call between 8:15 and 8:30 to tell me when he would arrive. Instead he called at 7:45 and arrived at 8:30. Very confusing. I was walking my daughter to school.


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