- Phone: 801-288-9376
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based on 33995 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was on-time, polite and did a great job. Was very well informed and trained on his work and had good/clear dialogue with my wife at the time of service. The home looks super!
loved the tile & grout cleaning my rug stains did not come out completely but technician worked hard and was personable
He came on time and did a very good job. He was very polite and answered the questions I had. I wouldn't use any other cleaning company as long as you are in business and I'm still alive..Ha...
The results were fantastic and the service was very professional and courteous.
I've used zerorez many times and have always been very satisfied. However, when my last service was complete in July, I was not satisfied and somewhat disappointed since I never had any problems before. When I called to share my frustrations, I was immediately greeted with an apology and a time when a technician would come back and redo the areas that were not up to Zero Rez standards. Both technicians who returned represented Zero Rez in the way that I have come to know them. I'll never use another carpet cleaner.
Did a really good jog
My carpet cleaner did an excellent job on my carpets however, he put dings in a few stairs and leaked solution over my lawn which killed it in 4 long areas where it dripped. I contacted zerorez who had someone come and take pictures, etc on Tuesday. I have still not heard back from Company.
Carpers were like new. We've used other carpet cleaners in the past that have never been able to freshen up our high traffic areas.
Every staff from call reminder center all the way to staff who came to provide the service were very highly professional, trustworthy, and honest about the products used. Not only each one looked well groomed, but they maintained their high level of professionalism. Great job Zerorez staff. I will definitely use the service again in the future!
Traffic areas are not clean. I went over one area with my Bissell carpet cleaner and pulled or a lot of dirt. I have a picture of toys like to see it.
I liked that it was convenient. But I'd tell them to call in to make the appointment. The website was a little confusing.
I like that the carpets dry quickly. Your technicians are efficient and friendly.
Professional and courteous technicians. Good communication to establish time of arrival. Great results.
No chemicals
Thought the tile came out great. Never had tile done before and the worker told that it where the problems areas could be,and it came out better then I expected.
No soap products used in the process.
Tech did s great job
There are still spots that should have been eliminated and in 2 areas you can see the marks (lines) of the cleaning device.
on-time and customer courtesy
Very quick and did a good job.
The service person is very honest about how bad the carpet Was and did try to sale my on cleaning it
No chemicals
The quality of the technician that performed the work
Your employees are exceptional and professional. Took their time and did a great job!
nice smell
Your service provider was extremely helpful as well as being competent and knowledgeable regarding care of my floors.
Rep that clean carpets was very timely, helpful and worked hard to keep on schedule.
Zerorez has been unwilling to compensate me for the damage they did to my couch. I'm still waiting for zerorez to be fair.
Everything, carpet looks new, and the tech was great!
Tim did a great job again on my sons home. Thx agan