Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31039 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 30, 2016 — Rated 10 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

The carpets came cleaner than we expected. We are very pleased.

Report a concern   January 30, 2016 — Rated 9 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service, good communication, no pressure on offering other services. Will def use again!

Report a concern   January 30, 2016 — Rated 10 out of 10 by K.V. Zerorez Salt Lake City
What do you like about our products and services?

Great service and effective job

Report a concern   January 29, 2016 — Rated 10 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

Service was great. Happy with the cleaning

Report a concern   January 29, 2016 — Rated 10 out of 10 by W.J. Zerorez Salt Lake City
What do you like about our products and services?

Very good job!

Report a concern   January 29, 2016 — Rated 10 out of 10 by P.A. Zerorez Salt Lake City
What do you like about our products and services?

Professionally done, quickly, friendly and satisfied with the carpet cleaning.

Report a concern   January 29, 2016 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

The products work! Very pleased! Juan Lopez and the girl he was training were outstanding!

Report a concern   January 29, 2016 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

Amazing service and clean carpets for much longer than any other. Would recommend to anyone. Our service man was amazing also! So kind and helpful!!

Report a concern   January 29, 2016 — Rated 7 out of 10 by K.S. Zerorez Salt Lake City
What could we do to improve?

I was told the drying time would be 4-6 hours. The carpets weren't dry until double that time.

Report a concern   January 29, 2016 — Rated 10 out of 10 by R.F. Zerorez Salt Lake City
What do you like about our products and services?

Did a great job and left the carpet soft, not sticky. The technician was great.

Report a concern   January 29, 2016 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Dry time is fast. No soap residue.

Report a concern   January 29, 2016 — Rated 9 out of 10 by H.R. Zerorez Salt Lake City
What do you like about our products and services?

Technician was very nice, reasonable price.

Report a concern   January 29, 2016 — Rated 9 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

My technician, Jorge (I believe) was very professional and did a great job. My carpets look great!

Report a concern   January 29, 2016 — Rated 10 out of 10 by D.D. Zerorez Salt Lake City
What do you like about our products and services?

Efficient, timely, excellent work. Very fine personnel who were responsive to our needs and wishes at our home. Thank you. (This is not our first time to use Zerorez.)

Report a concern   January 29, 2016 — Rated 0 out of 10 by J.F. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Grout dirty. Soapy spots

Report a concern   January 28, 2016 — Rated 9 out of 10 by G.L. Zerorez Salt Lake City
What do you like about our products and services?

Timely arrival of the technician, quality workmanship,friendly demeanor of the technician.

Report a concern   January 28, 2016 — Rated 10 out of 10 by D.D. Zerorez Salt Lake City
What do you like about our products and services?

Being prepared ready to go. Decision with process worked around my areas that were a mess. I enjoyed working with the guys. I was able to coordinate being here quickly from work to get the committed time.

Report a concern   January 28, 2016 — Rated 10 out of 10 by Sheryn Daugherty Zerorez Salt Lake City
What do you like about our products and services?

The man from Zerorez was extremely polite and careful with protecting my home. The carpets came very clean and it was done so quickly. He put those orange corner guards near where he was working so as not to scratch or splash on the corners, stair posts etc. He wore slippers over his shoes so as not to track dirt in. I like the "no chemical" idea that Zerorez uses. He answered my questions and let me know of protectants or sealants for carpets. Very personable.

Report a concern   January 28, 2016 — Rated 10 out of 10 by K.T. Zerorez Salt Lake City
What do you like about our products and services?

The service technician was very friendly and helpful. He went the extra mile to do a good job. I always find good service with zerorez

Report a concern   January 28, 2016 — Rated 8 out of 10 by D.W. Zerorez Salt Lake City
What could we do to improve?

Biggest beef is not willing or not allowed to assist in moving furniture. Small movements like couches.

Report a concern   January 28, 2016 — Rated 10 out of 10 by Michael Graybeal Zerorez Salt Lake City
What do you like about our products and services?

Excellent service! Prompt, thorough. He really went the extra mile.

Report a concern   January 28, 2016 — Rated 9 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

Good service, effective cleaning

Report a concern   January 28, 2016 — Rated 10 out of 10 by Robbie McArthur Zerorez Salt Lake City
What do you like about our products and services?

Kind, friendly, thorough service rep. Good job.

Report a concern   January 28, 2016 — Rated 6 out of 10 by S.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I wasn't necessarily disappointed. The technician was really nice and professional.

Report a concern   January 27, 2016 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Customer service. Fast and efficient

Report a concern   January 27, 2016 — Rated 10 out of 10 by T.W. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals used or soap. Dried in a good amount of time. Technicians were efficient and friendly. Carpet looks great!

Report a concern   January 27, 2016 — Rated 10 out of 10 by N.E. Zerorez Salt Lake City
What do you like about our products and services?

The stains came out of my carpets and are bright again. The ones who came to clean the carpets were knowledgeable did an excellent job,

Report a concern   January 27, 2016 — Rated 9 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets look,very nice and the young men who came were polite and careful.

Report a concern   January 27, 2016 — Rated 10 out of 10 by Lexie Smithson Zerorez Salt Lake City
What do you like about our products and services?

fast and effective

Report a concern   January 27, 2016 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

I was very happy that your representative called me back today and made things right. That meant a lot to me, and I will recommend you to my friends.


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