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based on 33508 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It cleans the floor very good, and gets strains up. They were on time and got it finished quickly.
My carpets always come cleaner than with other cleaning companies and they stay cleaner longer. I also loved how clean my kitchen tile and grout looked after they were cleaned.
minimal dampness and professional staff
Friendly service, and clean results!!
Carpets turned out amazing. No soap residues. The guys were very professional and went out of their way to explain things. Very respectful while going in and out of the house.
Did a thorough job & were informative & friendly.
I love how my carpet looks when it is done!
The customer service was outstanding. My carpets look great even the high traffic areas
The great customer service from the guys and wanting to make you a satisfied customer.
The best carpet cleaning EVER. Roy was fabulous; said he was trained in Dallas. I've used Zerorez for 5 years now, but Roy was the most thorough and my carpets look better than after any other tech finished the job. Please, please--next year when I call for an appointment, let it be with Roy!!
The two reps that cleaned our carpet were very professional and did a great job! But I was disappointed that you coulldnt honor the 30% off since we had spent $500 just 13 months prior.
The service was great, the dry time was just what I was told. They listened to me, and then went above and beyond what I was expecting. The only thing that I was unhappy about was I had made the appointment online and said what I wanted cleaned, but when he got to my house and we went through the areas, the rug wasn't on there, so it ended up being more money then I thought it was going to be. Other then that, it was a great experience.
Very thorough. Explains all that he did and why. Personable.
Ryan went above and beyond. Great in every way!
Very professional and personal staff. The senior technician was very knowledgeable and wanted to provide me the best solution for my needs. Both technicians were very polite and friendly and did an excellent job of removing my cat urine problem.
I'm confident that it is safe for my cat to walk on the carpet as soon as the technician leaves.
The technician I had was very helpful and provided good education for the future care of my carpets.
Ok. No residue!
cleaning looks great, good communication, quick and easy
I liked the way Juan,my tech,explained everythingabout the process.Told me of all optipns available tp me.Strongly recommended to only wear "house shoes",like slippers,in the house. To purchase an indoor rug so i and guests can wipe our shoes.The carpet did take over 12 hours to completely dry,but no big deal on that one.I do plan on your company clean my kitchen and bathroom tiles.Excellent service at a reasonable price.
trafic areas not clean need for you to make time to come this friday afternoon to do over again because we want to put our home for sale the longer we wait the price on the new home keeps going up we need your help really soon you can do a great job you have done it before thanks for your help First name removed w Last name removed
The man who cleaned - Jimmy was polite and listened to what was important to me. He did an outstanding job on our carpets! They were very dirty and now they are very clean.6
Very professional business!
consistent and reliable. That's why we call you twice a year
Great products and excellent customer service
I felt the service provided was over priced. I paid extra for pet stain removal. After the carpet dried, I still have the stains.
Good job!
Arrive on time They were 3 hours late
Carpets look good even though they are old. Also Brian was great and made sure we were pleases!!
The technicians, Isaiah and Matt, were wonderful! They were very polite and very friendly. I appreciated the care they took to protect my furniture and other floors. They were also able to get the stains off of the edges of my stairs! I have been trying unsuccessfully for a very long time to get those stains out!