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based on 31503 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The in-home service is carried out rather quickly. The folks who clean the carpets are knowledgable and informative about the cleaning process and the carpets are left very clean.
I like the fact that you don't leave soap in the carpet.
I especially appreciated this technician. He did a good job and was fair and honest.
My carpets feel actually clean after a cleaning by Zerorez as opposed to other companies that seem to leave a residue on the carpet. The technicians are great and don't push services that I'm not interested in.
Efficient technicians. Friendly and not pushy advise and service.
An informative, knowledgeable technician.
He was very responsive and the service was good.
Carpets dry fast but yet clean. Service is quick. Thanks.
Keeps stains from immediately returning.
Technician was prompt, listened to concerns, and did an excellent job cleaning the carpets.
The guy (Brian) was really nice and got the job done quick.
I didn't feel that it was done as well as the last time. I see some spots that didn't come clean. It was VERY wet.
Juan Lopez is such a great ambassador for your business. I hope as I need your services in the future he will still be employed so he can come to our home again. He did the most outstanding job.
I love that your products have no chemicals. I thought Isaiah did an excellent job.
And he explained everything very well.
You always do such a good job and great service people
Everything was cleaned so well, it looks like new. Great job.
I liked the special water, which doesn't leave any residue. The service men were thorough and efficient. I appreciated their explanations of what they were doing.
Professional
Very clean carpet, so much better than Stanley Steemer. Friendly tech.
Very clean carpets! Polite and professional. The dirt does not return!
Your representative Greg was extremely efficient and responsive to our requests. We feel our carpets stay clean with your system longer due to lack of chemicals and soap.
Fantastic results. Better than I had hoped for!
Our carpets look great!
No chemicals, friendly staff
Keep schedule as you make it. Don't promise an AM schedule and then not show up till the PM
The technicians are always very friendly and professional. I've never been disappointed after a cleaning.
My carpets are beautiful. I have already recommended you to 2 of my friends
The carpets looked great upon completion and they dried quickly. The technician was very courteous and professional.
Efficient, thorough
I told a friend about you the same day you did my carpet. She was complaining about the residue from her last carpet cleaner, so I told her how much cleaner it stays after a Zaeorez cleaning.