Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33992 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 17, 2017 — Rated 10 out of 10 by T.H. Zerorez Salt Lake City
What do you like about our products and services?

I appreciate the appointment updates, your technician wearing booties, and the way my house feels cleaner after Zerorez comes.

Report a concern   April 17, 2017 — Rated 6 out of 10 by S.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Very professional and courteous. Carpets look great right now. Waiting to see if there is a difference overall. Prices are higher than others we have used. Carpets stay wet longer. Overall I am pleased.

Report a concern   April 17, 2017 — Rated 2 out of 10 by V.G. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I paid $630 dollars for an hour and 15 minutes of cleaning. I needed to have an early afternoon appointment. The technician came at 4:00. Some of the carpet stains were removed and some were lightened, but there were some areas that still needed work. I have a home cleaner I often use when I need a quick clean and I found no difference in the results when you cleaned....not really worth that amount of money. I appreciate the offer of coming back to clean further but I listed my house the next day so I am not sure I can fit another clean in while showing it. I will not use Zerorez again.

Report a concern   April 16, 2017 — Rated 10 out of 10 by R.D. Zerorez Salt Lake City
What do you like about our products and services?

The guy was friendly and did a great job

Report a concern   April 16, 2017 — Rated 10 out of 10 by R.F. Zerorez Salt Lake City
What do you like about our products and services?

I like that Zeroez doesn't use products that may leave residue in the carpet. I have also had great customer service from them every time--both when I call and when they come clean the carpets. My last technician, Darren, was fantastic. I have referred him already.

Report a concern   April 16, 2017 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Arrived on time. Took extra care in protecting my furniture. Great results.

Report a concern   April 16, 2017 — Rated 8 out of 10 by S.H. Zerorez Salt Lake City
What could we do to improve?

Service was great .

Report a concern   April 16, 2017 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very knowledgeable, gave us good advice and was proud of his work. I could see he cared about the results. Would definitely use again.

Report a concern   April 16, 2017 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

I have never seen the grout Last name removed on my time before. The employee was very professional and though.

Report a concern   April 16, 2017 — Rated 9 out of 10 by Suzanne Gundersen Zerorez Salt Lake City
What do you like about our products and services?

Eric was very efficient and came when he said he would. He did a fantastic job cleaning our carpets.

Report a concern   April 16, 2017 — Rated 10 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

Our carpet and tile look new again.

Report a concern   April 16, 2017 — Rated 10 out of 10 by Krista Ruggles Zerorez Salt Lake City
What do you like about our products and services?

Fast cleaning and the carpet looks like new!

Report a concern   April 16, 2017 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Nice people
Great service...everything always looks super!

Report a concern   April 16, 2017 — Rated 10 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

Dependable, easy to work with, flexible. Thank you!!!

Report a concern   April 15, 2017 — Rated 10 out of 10 by K.T. Zerorez Salt Lake City
What do you like about our products and services?

quick to schedule, fast drying, clean, professional

Report a concern   April 15, 2017 — Rated 10 out of 10 by K.T. Zerorez Salt Lake City
What do you like about our products and services?

professional job, quick, clean....

Report a concern   April 15, 2017 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

Great job!

Report a concern   April 15, 2017 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

Dries fast no residue.

Report a concern   April 15, 2017 — Rated 9 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Angelo and Alex did a fine job.

Report a concern   April 15, 2017 — Rated 10 out of 10 by Gary McGwire Zerorez Salt Lake City
What do you like about our products and services?

Clean and no residue.

Report a concern   April 15, 2017 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look new again.

Report a concern   April 15, 2017 — Rated 10 out of 10 by Johanna Schow Zerorez Salt Lake City
What do you like about our products and services?

The products work great and the worker was polite and efficient.

Report a concern   April 15, 2017 — Rated 9 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

You schedule appointments in a timely manner. You do not use stinky harsh chemicals and it drys quickly.

Report a concern   April 15, 2017 — Rated 10 out of 10 by Shannon DiLauro Zerorez Salt Lake City
What do you like about our products and services?

I love how clean my carpets are! Your technician was very thorough and did a great job!

Report a concern   April 14, 2017 — Rated 10 out of 10 by A.F. Zerorez Salt Lake City
What do you like about our products and services?

That you don't use chemicals. Everyone is very friendly.

Report a concern   April 14, 2017 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

Very courteous young man who did our carpets. They look great and the best thing of all is that the carpet dries fairly fast. I had a spot that we didn't notice and they are eager to come back and take care of it.

Report a concern   April 14, 2017 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

the technician did a super job and the traffic areas look much better.

Report a concern   April 14, 2017 — Rated 10 out of 10 by L.L. Zerorez Salt Lake City
What do you like about our products and services?

I ask for Erick because he does a really good job and is fast and efficient

Report a concern   April 14, 2017 — Rated 5 out of 10 by C.G. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We were told how amazingly fast the carpet dries with Zerorez. The tech told us that we should be able to put furniture back in 6 hours. 24 hours later the carpet was still damp, and that was after leaving the windows open all day and fans on the carpet.

Report a concern   April 14, 2017 — Rated 9 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Fast and always on time. Employees are nice and professional. My carpets look great!


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