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based on 33509 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
friendly, prompt, and professional workers; quick process and drying time, low odor product.
The tech was very polite and explained everything he was doing. I will be calling back when I need more carpets cleaned
The people who came were very nice to work with. The company hurried and got me in due to a family emergency.
Pre visit call to let us know when the worker would arrive. Good professional manner and efficient service. We loved the results.
Excellent job done and courteous employees
Very friendly. Very professional.
Always feel good about how my home feels. Excellent job on the wool area rugs.
The technician was great, very personable and professional. He did a great job!
The grout was super clean
We used to use other carpet cleaners but spots in the carpet would always come back. With Zerorez they never do.
Very good communication, prompt services, good explanations, good value,
And the product works!
The guy that came was so friendly and nice. He answered all my questions and was very respectful.
Carpet looks very clean and dried quickly.
Everything but the price does seem high.
speedy and excellent work; very professional worker
Easy to schedule, technician is on time, and the apartment looks squeaky clean.
Associate was very friendly and well informed regarding the process. Did an excellasnt job.
Excellent technician, very friendly and thorough. I could see a real difference in the before and after. Thank you!
I appreciate the no soap process. Love the knowledge and experience of the technician. Wonderful advice was given concerning a water damaged area. Thank you!
I like that there's not a strong odor after cleaning. The carpet was wet for 24 hours afterwards. I have recommended you to our neighbor.
My carpet looks clean and beautiful!
The ease of on-line scheduling, the process of cleaning and how fast dries with no residue. I feel like my carpets are actually clean.
Made the carpet and love seat look great
Friendly young men efficient in there job
Zerorez has exceptional customer service and does an excellent job cleaning carpets. The technician arrived on time and was very efficient. The carpets dried quickly, and from previous experience, stay clean longer than other carpet cleaning methods. In the future, I will only use Zerorez to clean my carpets.
We were satisfied with the service.
Very thorough in explaining the cleaning process and the fibers of the carpets and how they respond to cleaning. The best thing about our most recent service was Benjamin and his professional communications and demeanor. We love Zerorez but if it were not for technicians like Benjamin we would not be as loyal to Zerorez. Thank you Benjamin
When I sign up for a certain price online I don't like feeling pressured to "buy" other services. Also pointing out how bad things smell or other things that are wrong with your home doesn't make you feel very good as a customer. I felt like I overpaid didn't get what I expected and was insulted. I love the cleaning job, but next time would hope for a different technician and hopefully get what I paid for.
You guys are fast and do an excellent job. And, I didn't have to do it myself!!!
Quick. Did a pretty good job.