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based on 33738 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service was good, job was. Completed in a timely manner & on schedule. Thanks again.
There was a lot of communication with the tech and company to know when to expect them and what to expect when they arrive. The tech, Jimmy, is very professional and did a great job of cleaning the carpet. He respected our home, furnishings and walls and made sure they were protected while he worked. I have had Zerorez come multiple times to clean carpet, tile and our vents and have been happy every time!
Cory did an excellent job! I really appreciate the above and beyond customer service at Zerorez
They have no harsh chemicals and they do a great job
Great staff and made our carpets smell fresh and look almost new again.
The carpet took 3 times longer to dry than , I was told. Also the smell came back in one of the sections that was flushed and treated within 3 days. I apparently need another round. The other areas are great!
Professional worker
Very good cleaning. Take there time I wish that you would have canvas sheets to cover wood stair where you hoses rub on the wood floors
Our carpet cleaner guy was awesome and very polite. I appreciated his help!
on time and quick. competent and polite servicemen. Quality job
I like how thoroughly clean the carpet ended up and I like that no soap was used
More communication on the process before starting the work.
Excellent service and the carpets were very well cleaned.
The best product and quality of work.
Carpet looks brand new
Your technician was very helpful and I am extremely satisfied.
The friendliness and efficiency of the technicians and quality of work.
Our carpets really seemed clean afterwards. The technician was great to work with and showed up on time.
It's a reasonable price and they are fast!
Very courteous and qualified tech. Excellent product. Went above and beyond to be sure that we were able to still care for our elderly mother during and after the carpet and couch cleaning. Thank you
The technician was friendly and efficient and did a great job.
I love the safety of the process in terms of environmental health and our technician really went the extra mile to do the best job he could.
The carpet looks wonderful and Adam was efficient and friendly. I will use Zerorez again, and have used it in the past. Thank you.
My carpet looked new and smelled much better. The technician was very pleasant, honest and fair.
Your entire process was friendly and professional. We were pleased with how easy it was to make an appointment and then were quite pleased with the way you scheduled the work and kept up informed about the time your technician would arrive.
Your technician did a great job of getting all of his equipment into our 8th floor condo and did the work efficiently and effectively. Our carpets look great.
The pet treatment that I paid so much for was completely useless. The room is just as smelly now as it was before. The floor that I had cleaned in the main traffic area still shows dark where it did before. The floor looked clean till it dried and then I was right back to where I started. I really dont think your shampooer is any better than my Bissell. Your service was a total waste of money. The only reason I gave you a 1 was because your tech was really nice.
Clean without the sticky chemicals
Carpets look good and not stiff. Your employee was a nice, clean cut young man!
Technician was very friendly and I kept adding areas I wanted to clean that were not a problem
I like how great my carpet looks when it is cleaned.
I also like that there is no sticky feeling.
Thank you!