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based on 31145 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have a permanent stain now on my carpet that was not like that before the cleaning.
The stains on my carpet are gone. The carpet looks new.
Your technician, Jonah, was amazing. He was consistent, thorough, and considerate. I was very pleased with the results.
Carpets looked great.
Personable Carpet Tech
Prompt, great service
The results are amazing, no chemical smell
Our carpets looked like new after they were cleaned! No stains and our high traffic areas look amazing!
They work!
Benjamin was your service person who cleaned our floors upstairs and down. He did an excellent job, probably the best ever. We would recommend Zerorez highly based on the great job he did. We have already recommended Zerorez to our neighbors.
Good communication up time of service. On time. Very kind and respectful technician. Drying time in line with expectations set. Areas cleaned turned out GREAT! We've used ZeroRez 5 or 6 times over the years and my responses here would be true for each time.
We had 1 larger room which they indicated would be charged as 2 rooms which is perfectly understandable. What I didn't understand was why the second room is billed at s higher price. 5 rooms should be $31 a room not 4 at $31 and 1 at 40
A pleasure to work with. I had to reschedule my time the day of my appointment and they made it work.
Great results. Stays clean longer. Dries fast.
I was pleased with the service. I didn't have to wait all day for them to come and they were very friendly. I am also very pleased on how clean my carpet looks.
The boys were very polite they did a very good job and they were done quickly
The service was execellent
I like the counter-rotating scrubber which helps lift the carpet and clean it better. Also, doing the process without soap is a plus.
Technicians were very courteous and friendly. Best carpet cleaning I've ever experienced
After having 2 different families with children living at different times in the basement, your services were able to to clean my carpets to look like new in the majority of the basement.
Thanks!
The "tracking" doesn't happen later as it does with other carpet cleaners.
I called a few hours after my cleaning. The carpet is not flat. It has so many waves in it all over the entire floor. They said to wait until Friday morning to see if after it dries if it will lay back down. I'm getting ready to list this house and I cannot list it with carpet that is practically folding over on itself in waves. Let's see what it looks like Friday morning and then see what needs to be done. I hope I don't have to pay hundreds of dollars to get someone to flatten it out for me.
Very efficient and thorough. Great customer service!
The technician Angelo was very professional and did a great job -- on time, efficient, and a good communicator.
Drying time is very quick, feels soft not crunchy.
Technician was very informative and the end result is pleasing to us
It made my old carpet new again!!
Technician knowledge and attitude.
The Zerorez employee was courteous and polite. And he did a great job on my carpet. We were both baffled, however, by a white line that runs down the center of the hall.
Results were not what I expected