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based on 31145 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient, thorough
I have been using zeroez for the last four years and am really happy with the service. Fast, friendly, and my carpets look great.
I like your "method" of cleaning the carpet. I've used Zerorez for a long time.
The technician who came to my house was excellent. He knew what he was doing and did a great job
PROMPT AND COURTEOUS. RECEPTIONIST CALLED BACK WITH AN EARLIER TIME THAN ORIGINALLY SCHEDULED...A REAL BONUS FOR ME. RICHARD WAS THE TECHNICIAN...VERY INFORMED ABOUT HIS SERVICE AND WHAT HE WOULD DO. VERY PROFESSIONAL. HE WAS MOST CONSCIENTIOUS ABOUT DOING THE JOB TO MY SATISFACTION. EXCELLENT CUSTOMER SERVICE. I APPRECIATED HIS INFORMATION ABOUT ANY PROBLEM UNRESOLVED, WOULD BE ADDRESSED UP T0 30 DAYS FROM SERVICE. I HAVE USED ZEROREZ NUMEROUS TIMES...THIS WAS ONE OF THE BEST EXPERIENCES.
Love the way my carpets look so clean and fresh. We have used Zerorez many times and have never been disappointed.
The carpets actually feel cleaner than any other time I have had them cleaned.
Goodjob
My carpets look so clean, new, and fresh.
Better communication about arrival. Woman on phone said tech would call between 8:15 and 8:30 to tell me when he would arrive. Instead he called at 7:45 and arrived at 8:30. Very confusing. I was walking my daughter to school.
Our carpet is so clean and soft - I have finally found a carpet service I can live with!
Thanks Zerorez!
I loved the demo between using zerorez treated water and tap water. It was very informative. Rich was very thorough in his cleaning. My carpets look beautiful!
Scheduling was easy, and the technician was great. Spots were removed, and the carpet wasn't left "crisp/crunchy" as it had been with other companies in the past. There was an issue with equipment during our service, but they took care of it and were very attentive and flexible to our schedule. Wish we would've given our technician a tip, maybe his boss can do it for us ;)!
I love the fast drying and non-toxic cleaning solution. My service tech was great. Friendly and knowledgeable.
Worker arrived as scheduled, was courteous, professional, and thorough.
No smell, very educational, effective, clean, responsive, on time... Great service!
Prompt service. skilled technician. great product.
The carpet stays clean longer.
As always, great service! Very professional, and everything went well.
Very quick, very kind technician, great results, carpet looks great.
Well I was told it would happen on Monday instead of Saturday when I had been told it would happen. Then they came to early on Saturday, 2 hours before they said they would and did not call to tell me they were coming. I was not even home like I told them I would not be. I was told they would call me between 2 - 3 pm and that did not happen. They just showed up and 12:30. I do not like the unexpected.
No soap. My carpet felt soft when it dried versus crunchy.
We like the quality of the product, the professionalism of the people and the terrific job that you do for us.
No residue and friendly service.
Did a pretty good job. The guy was nice and fast.
The technicians were very kind and responsive to my concerns and were great to work with.
The technician I request is Gonzolo. He I'd always professional and very knowledgeable about the products and this off cleaning I need. He works fast and hard.
The job you did for us was unbelievable. The stain was terrible and now you can't even see a trace.
The scrubbing brush was excellent the carpet is clean
The carpets looked great upon completion and they dried quickly. The technician was very courteous and professional.