What our clients think of us!

Very professional

Eco friendly. Not toxic. Great service. Courteous staff on phone and in person. Juan was the best service provider I have ever met. Knowledgeable, kind, trustworthy.

Worked and it looks and feels great

Great results. Employees very knowledgeable and friendly.

Service was fantastic; Eric was very knowledgeable and explained the process in great detail. The carpets and upholstery looked amazing and smelled fresh without an overwhelming fragrance. There was no crunchy feel to the carpets like you get with other products. My husband walked barefoot on the carpet and was amazed at how soft it was. I will be using Zerorez for all my future carpet and tile cleaning. Already have an appointment to have my tile and granite cleaned.

Friendly service. Carpets came out so clean !

Services are top-notch

Professional

I thought that the gentleman that cleaned our carpets did a nice thorough job.

It ended up being much more expensive than I had planned.

My service tech, Juan, was amazing! There were some horrible oil spots in my hallway that I never thought would come up but they did and I move my carpet once again.

the technician was very helpful and thorough. Very good customer service. And the floor looks very good!

Your communications with me on the day of my cleaning were very unprofessional. Despite the fact that I had a 4:00 pm appointment, an operator left me a phone message at 12:05 stating that a technician would be at my house in 1 hour. I called back to say that my appointment was not until 4 and was told that they had flip flopped my time with someone else who needed a later cleaning. I stated that I was at work which was why I scheduled the 4 pm appointment. At 4:15 another operator called my house to say that the technician had just arrived at the appointment earlier than mine so things were going to be late. When I asked what was going on with all of the scheduling issues she told me that I never called to confirm my appointment. I did call and I did confirm my appointment the following day. The operator then told me she would call me back in 15 minutes with a time frame. An hour later another operator called to say that she was supposed to call me back but did not - I assume she forgot - when I again asked why everything was such a mess she did not respond to my question - she did tell me that the technician was on his way and should arrive at any moment - which he did. He stated that he knew I had been given the run round all day but that he was here and he would do a good job. He did a very good job which was the only pleasant part of my interactions with your company yesterday. I am a mental health therapist in privet practice. I was forced to cancel 2 appointments yesterday due to your unprofessional behavior. Very unhappy with a business who treats me as if my time has no value.

Your service technician (I believe his name is Juan) arrived right on time and worked quickly and efficiently.

Chemical free

Our carpets look the best after a Zerotez cleaning!

As your name states, Zero Residue to re-trap dirt in the carpet.

Everything about the service Zerorez offered was easy and fast. Our technician, Troy, was awesome. He went above and beyond in his service at our house. He was fast and thorough and did wonders on the stains on our carpet. He was very clean and polite and listened to our concerns. I could not have been happier with the service we received.

Very happy with how clean our carpets look now. Dalton was so pleasant, efficient, and professional. I appreciated how respectful and considerate he was and how careful he was. I also liked how he and Mandy,the person who took mt call, let me know what services were available without being pushy. Thanks, Zerorez, for a great experience.

The carpets looked great and we were very impressed

My carpet looks awesome!

The young man from Zerorez who cleaned the carpets in my living room, bedroom, music room, guest bedroom and stairs was both professional and efficient. The carpets are cleaner than I expected - and I expect a lot!!

Have an iron on each truck so you can do the stain treatments. We were told you treat stains by spraying special cleaner on the stain and then removing it with a steam iron and clean cloth. Sounds great - but we couldn't have a couple stains treated individually because there was no iron on the truck. Fernando told us that a lot of the irons had been removed from trucks, including his. He left us a cup of the stain treatment and explained how to treat the stain ourselves. But it would have been much nicer to leave the stain treatment to you, the professionals. We didn't feel it was reasonable to expect the home owner to treat stains AFTER the carpets had been cleaned. That was the primary disappointment.

on time and friendly technicians. Don't feel upsold the entire time. Love the zero chemicals. Love the communication on the time frame of when they
are coming / will arrive.

My carpets always look great when you are done. I usually love the technicians. I am glad I get a quote before the service startes. I always want more done than I think. They work hard while they are at my house.

Carpet doesn't have a lot of chemicals in it and dries quickly

drying time

Old carpets look great and smell good too!

Quality of material and quality of service

We requested the same technician that we received last time because we were so blown away by the service. Once again, we are thrilled with the job that Gonzalo has done! He was so professional, kind, and explained exactly what was needed and how much it would cost. He even recommended a few methods to prevent wear to our carpets behind the front desk. We will absolutely be calling and asking for him again! Thanks, Gonzalo! You are the best!