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based on 31155 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and information.
no chemicals, fast and easy scheduling and professional workers.
the darker areas of the carpet in the two main rooms of the house were just as dark and dirty looking after the cleaning. I felt like the technician was just in a hurry so he went over it only once and very quickly. To me it seems that if there is a problem area it would at least be gone over twice to try and make an attempt to actually get it clean. To make it right I'd like to have someone come out and go over those two rooms to get them clean.
Carpet dries in one day.
Professionalism of tech and method of cleaning.
Prompt and thorough.
The technician was courteous and efficient. I was very satisfied with the way my carpets look.
Loved the clean smell when the technician finished. Looking forward to getting it done every year.
The pet treatment I thought was really pricey. I think it should be a set price instead of per spot/square. I was expecting my carpets to be a certain price that was reasonable, but after per pet treatment the price of my carpets being cleaned was doubled. Plus how do I know that it really was removed from my carpets and I won't be charged again for the exact same spots/areas when I get my carpets cleaned again? Ya know.
tech was great and seemed to care about the results of the cleaning. Prices were competitive and the results were very good, better than last time I had my carpets cleaned.
Never used you before however I heard good things about the company. I gave it a try and was very pleased.
I told a friend about you the same day you did my carpet. She was complaining about the residue from her last carpet cleaner, so I told her how much cleaner it stays after a Zaeorez cleaning.
The in-home service is carried out rather quickly. The folks who clean the carpets are knowledgable and informative about the cleaning process and the carpets are left very clean.
I like the fact that you don't leave soap in the carpet.
I especially appreciated this technician. He did a good job and was fair and honest.
My carpets feel actually clean after a cleaning by Zerorez as opposed to other companies that seem to leave a residue on the carpet. The technicians are great and don't push services that I'm not interested in.
Efficient technicians. Friendly and not pushy advise and service.
An informative, knowledgeable technician.
He was very responsive and the service was good.
Carpets dry fast but yet clean. Service is quick. Thanks.
Keeps stains from immediately returning.
Technician was prompt, listened to concerns, and did an excellent job cleaning the carpets.
The guy (Brian) was really nice and got the job done quick.
I didn't feel that it was done as well as the last time. I see some spots that didn't come clean. It was VERY wet.
Juan Lopez is such a great ambassador for your business. I hope as I need your services in the future he will still be employed so he can come to our home again. He did the most outstanding job.
I love that your products have no chemicals. I thought Isaiah did an excellent job.
And he explained everything very well.
You always do such a good job and great service people
Everything was cleaned so well, it looks like new. Great job.
I liked the special water, which doesn't leave any residue. The service men were thorough and efficient. I appreciated their explanations of what they were doing.
Loved the tile cleaning -- carpets too. Really appreciated John and Alonzo!😀