Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33991 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 20, 2017 — Rated 9 out of 10 by X.L. Zerorez Salt Lake City
What do you like about our products and services?

yeah, I am happy about the job he had done overall. Only only thing I want to mention is that the spot treat not as great as I expected. A few spot color still there.

Report a concern   September 20, 2017 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Ryan - was professional, respectful, and did a fabulous job on our carpets. I highly recommend
Zerorez

Report a concern   September 20, 2017 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

great customer service, from setting the appointment to the actual carpet cleaning. Very knowledgeable and friendly techs

Report a concern   September 20, 2017 — Rated 10 out of 10 by N.S. Zerorez Salt Lake City
What do you like about our products and services?

Had my carpets cleaned by Zerorez yesterday..
Michelle did an amazing job!! I was updated on her arrival time & she was great to work with. If you want the best, use Zerorez..

Report a concern   September 19, 2017 — Rated 9 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals and no scent left behind

Report a concern   September 19, 2017 — Rated 10 out of 10 by N.P. Zerorez Salt Lake City
What do you like about our products and services?

Service was good. Did a thorough cleaning and the tech was punctual. What more could you ask for

Report a concern   September 19, 2017 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

You were on time, told me what to expect, worked efficiently, didn't try hard to upsale me and my carpet looks just like new.

Report a concern   September 19, 2017 — Rated 10 out of 10 by C.E. Zerorez Salt Lake City
What do you like about our products and services?

Great service techs, they were quick and clean and my carpets were dry in about 4 hours.

Report a concern   September 19, 2017 — Rated 10 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

No harsh chemicals or residue left behind... and relative quick drying time. Very thorough & professional tech. Broc did a great job!

Report a concern   September 19, 2017 — Rated 10 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

Services were excellent Technician was knowledgeable and friendly.

Report a concern   September 19, 2017 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

No soap residue.

Report a concern   September 19, 2017 — Rated 8 out of 10 by R.R. Zerorez Salt Lake City
What could we do to improve?

Go over heavy traffic areas more so they come clean. I always have to request they be redone because they don't look much different. Going over it twice or more will do the trick.

Report a concern   September 19, 2017 — Rated 2 out of 10 by D.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Look, everything is ok, the service was good. I just do not like survey after survey on everything I do and if I am around my friends If the subject comes up, I will discuss cleaning.
everyone asks to many questions and when I am with a group or driving with friends it seems like the issue of surveys comes up and no one likes them. If they fill it out it is a guess.
Even though I am older it still tasks time out of my day to answer . You are not the only one that comes.

Report a concern   September 19, 2017 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez technician was on time, friendly, thorough and did a fantastic job with the carpets!

Report a concern   September 19, 2017 — Rated 10 out of 10 by T.P. Zerorez Salt Lake City
What do you like about our products and services?

The technician was polite, respectful and careful in my home. When finished, the rugs and carpet looked beautiful!

Report a concern   September 18, 2017 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

Es bueno

Report a concern   September 18, 2017 — Rated 8 out of 10 by S.G. Zerorez Salt Lake City
What could we do to improve?

They need better scheduling. They only sent one guy for a big commercial job.

Report a concern   September 18, 2017 — Rated 4 out of 10 by A.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I told the tech there was a specific spot that needed more attention. My dog got ahold of marshmellows and throw up.... that area was still a little stiff.... the carpet was still stiff from the marshmallow when it dried.

Report a concern   September 18, 2017 — Rated 10 out of 10 by W.T.L. Zerorez Salt Lake City
What do you like about our products and services?

I have always been VERY happy with Zerorez and would have never used anyone else to clean my carpets. I was less satisfied with the job the last technician did. I paid for the repellent throughout my house and am not sure it was applied. To be far it may have been and I missed it. I will say, he was fast! Oh

Report a concern   September 18, 2017 — Rated 10 out of 10 by W.S. Zerorez Salt Lake City
What do you like about our products and services?

Jimmy was very professional and complete in doing an outstanding job on our carpets.

Name removed

Report a concern   September 18, 2017 — Rated 10 out of 10 by B.L. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks great, dried quickly, and left no dangerous residue. Service representatives are friendly and courteous. The rep who cleaned my carpet was very informative and answered all my questions. He also informed me of other products and services offered by Zerorez that I was unaware of. The whole experience was above and beyond! I would most certainly recommend this wonderful company. Happy Lehi customer

Report a concern   September 18, 2017 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

The service was great

Report a concern   September 18, 2017 — Rated 10 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

very good job well done. very pleased

Report a concern   September 18, 2017 — Rated 9 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and proficient staff.. It didn't take as long as I thought it would. The only problem i had was I saw some black water beetles after....only two so far but I will spray tomorrow.....thankd zero rez......how much is the soil protectent they put on afterwards?

Report a concern   September 17, 2017 — Rated 10 out of 10 by A.G. Zerorez Salt Lake City
What do you like about our products and services?

My carpets have never looked
So amazing!!! Friendly service and wonderful results!

Report a concern   September 17, 2017 — Rated 10 out of 10 by P.P. Zerorez Salt Lake City
What do you like about our products and services?

Great staf

Report a concern   September 17, 2017 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

Great service!

Report a concern   September 17, 2017 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

I appreciate the efficient service, the personnel and the outstanding result that Zerorez continually provides. My carpets are often challenges due to pets. And they are always cleaned beyond my expectations. I highly recommend Zeroez to friends and family. In times past I have used other cleaning companies and will NEVER do that again. When I want the work done right, Zerorez is the company to call.

Report a concern   September 17, 2017 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

This guy Ben corrected a treatment problem and we ended up with an excellent cleaning, the appearance is like new for our 15 year old high quality nylon carpet which our lovable dogs had seriously urinated on and there was too much liquid or something wrong leaving unsightly stains.
Ben got it corrected and now my wife and I are really happy with the results. :)
Guy B. AF

Report a concern   September 16, 2017 — Rated 10 out of 10 by K.L. Zerorez Salt Lake City
What do you like about our products and services?

The carpets looked very good.


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