Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33732 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 14, 2017 — Rated 10 out of 10 by S.L. Zerorez Salt Lake City
What do you like about our products and services?

Roy did a fabulous job. Pretty Pricey but I'm pleased. Name removed

Report a concern   August 14, 2017 — Rated 9 out of 10 by P.T. Zerorez Salt Lake City
What do you like about our products and services?

The tech that came out to our house on Aug 10 did not do a very good job. She hurried through and didn't get all the spots out that we wanted. Supposedly she was to put something on the carpet that smelled bad to our dog so she wouldn't do her duty in the house but didn't. She was packed and ready to leave when First name removed asked her if she was going to do the bedroom. She then has to go back out and unload the cleaning machine. She then ripped through the bedroom and was out. She did not wear the protective booties either. Name removed was not as happy and satisfied as she usually was.

Thank you

Report a concern   August 14, 2017 — Rated 8 out of 10 by M.P. Zerorez Salt Lake City
What could we do to improve?

Zerorez is kind of pricey.

Report a concern   August 13, 2017 — Rated 10 out of 10 by M.B.S. Zerorez Salt Lake City
What do you like about our products and services?

My carpets are much cleaner that before!!

Report a concern   August 13, 2017 — Rated 9 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

Fast drying time. Cleans very well. Makes carpet like new.

Report a concern   August 13, 2017 — Rated 3 out of 10 by E.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I feel our tech hurried through the process and wasn't thorough. He had his things packed up and I had to remind fim to do the hallway. I can see several spots in the family room that weren't cleaned very well. The areas were pretty much dry before evening. Last year when the tech came out, it wasn't until the next day floors were dry. Pretty disappointed overall

Report a concern   August 13, 2017 — Rated 10 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

Our technician was amazing! He got out gum that had been stuck in the carpet for months. He also was wonderful to spot clean the areas of concern for me more than once!

Report a concern   August 13, 2017 — Rated 10 out of 10 by A.D. Zerorez Salt Lake City
What do you like about our products and services?

A great crew, knowledgeable and not trying to nickel and dime you. I would highly recommend then to anyone else.

Report a concern   August 13, 2017 — Rated 10 out of 10 by P.P. Zerorez Salt Lake City
What do you like about our products and services?

The tech guys were very curteous and efficient. They did their job and were there about an hour. Our carpets look beautiful and definitely will have them back next year!

Report a concern   August 13, 2017 — Rated 9 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

Quick and did a great job.

Report a concern   August 13, 2017 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

Excellent service and my carpet feels great!

Report a concern   August 12, 2017 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Carpets came out spotless and beautiful! Hard working and professional worker but very friendly!

Report a concern   August 12, 2017 — Rated 10 out of 10 by C.K. Zerorez Salt Lake City
What do you like about our products and services?

Friendly workers and no chemicals

Report a concern   August 12, 2017 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

On time with wonderful results

Report a concern   August 12, 2017 — Rated 8 out of 10 by S.G. Zerorez Salt Lake City
What could we do to improve?

I don't usually recommend. Adam did an excellent job.

Report a concern   August 12, 2017 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

Punctual and did a super job!

Report a concern   August 12, 2017 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

I like everything. Carpets looked great, Roy was very polite and knowledgeable. I
was not particularly pleased with the cost since we could not move furniture out of the rooms and he was only able to clean around furniture , very little area. I just recommended you to our neighbor. I felt cost was a little high for the areas cleaned.

Report a concern   August 12, 2017 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez did an excellent job cleaning my carpet after some grease and tar was tracked in on the bottom of shoes and the wheels of some suitcases. I was so relieved that the company employee was able to remove the black residue. My carpet looks Iike new. I would recommend Zerorez to any of my friends!!!

Sincerely, Mrs. Last name removed of SLC Utah

Report a concern   August 12, 2017 — Rated 10 out of 10 by C.L. Zerorez Salt Lake City
What do you like about our products and services?

Prompt, thorough and professional service person

Report a concern   August 11, 2017 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

We will always use zerorez. They have always been so good and they do such a great job!

Report a concern   August 11, 2017 — Rated 10 out of 10 by L.K. Zerorez Salt Lake City
What do you like about our products and services?

My carpets stay cleaner longer! Nice people.

Report a concern   August 11, 2017 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

I appreciated the communication to let me know when your technician would arrive to clean my carpets. The technician was very informative and thorough.

Report a concern   August 11, 2017 — Rated 10 out of 10 by M.A.A. Zerorez Salt Lake City
What do you like about our products and services?

Polite worker, he was fast and carpet looks and feels much better

Report a concern   August 11, 2017 — Rated 10 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

Pleased with service person who did the carpet cleaning.

Report a concern   August 11, 2017 — Rated 10 out of 10 by T.V.V. Zerorez Salt Lake City
What do you like about our products and services?

Technician arrived at the scheduled time. The technician thoroughly inspected the carpet areas requested to be cleaned as well as other additional items (8 dining chair seats) and provided a detailed estimate of the services to be performed in addition to an explanation of the work and benefits of each step. Work progressed quickly and thoroughly. It was a joy to watch the cleaning process progress see the carpet return to its original white colors. The work areas also smelled very fresh when the work was completed. We are satisfied converts to Zerorez and will sincerely recommend their services.

Report a concern   August 11, 2017 — Rated 10 out of 10 by T.H. Zerorez Salt Lake City
What do you like about our products and services?

I like how clean my carpets are after they are cleaned . I appreciate the fast and efficient service.

Report a concern   August 11, 2017 — Rated 10 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

Clean carpet. Great service

Report a concern   August 11, 2017 — Rated 10 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

Nice people and good cleaning.
Our cleaner left his wand on the carpet and the next day we had a spot where he left it. We cleaned it up due to time constraints.

Report a concern   August 11, 2017 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

effectiveness of cleaning

Report a concern   August 11, 2017 — Rated 10 out of 10 by M.A. Zerorez Salt Lake City
What do you like about our products and services?

The technician did an excellent job and kept me informed of what he was doing.


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