What our clients think of us!

The three room cleaning we had done Sept. 4, 2017 was a good experience. The worker came on schedule. He was prepared and used a black light to help identify areas that needed extra treatment. The place smelled so much better almost immediately after the cleaning. We will definitely use Zerorez again! Thanks so much

GREAT SERVICE. Right on time and the carpets look great.

I have been happy with the results ob both occasions. The servicemen are polite and efficient and my carpets and tiles are cleaner.

Prompt technician, great results.

Hi. Our experience was very good at far as ease and speed of scheduling our appointment and our carpets were well cleaned. We only just noticed a slight issue with our laminate floors around the wool rugs that were cleaned. I believe the polish that we have on our laminate flooring reacted with the rug cleaning solution and left a sticky cloudy film on our laminate floors just around the edges of the rugs. I wish I would have remembered to mention that we polished our laminate with Rejuvenate and asked the technician to put some kind of barrier over our laminate. This Rejuvenate floor polish reacts with other cleaners. So now we'll have to strip the floors of the polish and repolish them.

Very happy with our carpet cleaning!! Thank Zerorez!!

The carpet dried relatively quickly. I'm eager to see how it looks a couple of weeks from now. What impressed me most was the knowledge and professionalism of the young technician who did the cleaning.

Jonah was awesome. So friendly and knowledgeable. He did a great on our carpet and tile! I would highly recommend using Zerorez to my friends and family!

Our technician was amazing! Our carpets look great!

Love how clean and fresh my carpet looks. Also, my kitchen granite now shines like a mirror! Staff were friendly, professional, and knowledgeable, and answered my questions along the way. Overall, it was a fantastic experience, and I know why my friends will only use Zerorez!

Everything. Thanks to Zerorez my 20 year old carpets still look really good

I liked how everyone we worked with was nice, friendly, and explained everything they were doing and why. They are very professional.

Friendly service.

Zerorez's services cleans our rugs, carpets and sofa like no other. Michelle who did the last Zerorez cleaning was especially great!

He went above and beyond what I expected him to do and I love that there were no harsh chemicals used. I felt like he did such a thorough job!

Our technician was great. He was very professional and proficient as he cleaned our carpets and tile. I would highly recommend him.

no residue

I hated how backed up you were. On the two days before my appointment, your 'window of arrival' wasn't given but you would call at 2:30. No calk until 3. Technician didn't arrive until five!! The original technician that arrived left after 30 minutes to do another job and a supervisor came. Sketchy and weird. Unacceptable.

The pricing also changed. He said my area rug was larger than quoted. I couldn't dispute that because the quote didn't have a size listed even though I was sure we discussed at length the size. The increase on my invoice was done as a 40 qnty of $1. Weird. I was also originally quoted for tile over the phone but wanted a more accurate measurement. The guys gave me a price for similar square footage that was hundreds less because of a package deal? I decided to not do the tile because I felt ripped off that they could discount it.

I also hated all of the potential 'up charges' with scotchguard and heater filters and everything. I just wanted my carpets cleaned. That's it.

The guys themselves were nice enough. The carpet looks average.

I think I might try another company next year. I wasn't wowed like Doug Wright said I would be.

Spend less time trying to sell us on pet urine treatments that we don't need (our cat does not pee on the carpet). Don't dump chemicals in our parking strip that kill the grass.

Overall, our technician was very friendly, worked conscientiously, and did a good job. However, the dead grass is annoying.

On time, friendly, fast, and looks better than I thought it would.

Very professional, thorough and did a fantastic job!

It just wasn't what I expected. My carpets dried crunchy, which makes me feel like they are still dirty and it was more expensive then I had been told over the phone. The tech who came was very nice and informed me of issues and things. Over all it was a fine experience, I just think I'll try some one else next time.

Just a little pricy.

Your methods of cleaning and drying floors and carpet.

Stairs were soaked. This is the first time I have had this problem with your company. Other times carpet including stairs have been quick to dry. I would still recommend

The girl that. And was very thorough and pleasant. Did one of the best jobs I've had done with your company. I will request her in future.

The carpet look and feel clean. I also couch arms cleaned and they did a good job. Operator is very nice and friendly.

I am not happy with my grout cleaning on my stone floors

Truthfully, I wasn't very happy with the end result this time. I've used you before and I was happy. I know my carpet is old, and the traffic areas are never going to look like new, but there were a lot of spots left this time. I've gone back with a squirt bottle of hot water and my suction vacuum and they have come out. I'm not the kind of person to call and complain and make you come out again. And I'm not going to complain or leave negative comments on social media. I think your service is good, I'm just not thrilled this time.

The shampooer was very polite and did a great job. I was happy with everything but the price😬 It cost more to get my area rug cleaned than it did to do a whole room, that seems crazy. It took him 10 minutes. And I felt it was ridiculous to charge us 50$ for chemicals per room, when one was a little bathroom hooked onto the bedroom. I feel 50$ for both would have been plenty.
I loved the service, and the quality, just not the price. I would warn my friends to be prepared to pay ... a lot.