What our clients think of us!

Now that the carpet has dried some of the traffic areas don't appear to be as clean as I would have liked.

Professional, friendly, and quick. Very respectful of my home and time.

They are thorough and effective

I am very happy with Zerorez. My carpet stays cleaner longer, which extends the life of my carpet. I have always used Zerorez to clean the carpet in my basement apartment after each renter. This has been going on for 13 years now. The carpet is still looking great after all these years. Your representatives have been polite, thorough, and surprisingly fast. Thank you Zerorez.
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The technician was very knowledgeable and helped me get the best result from my carpet cleaning appointment.

Your technician was great. Very professional and did a great job.

I always have a good experience with the technicians and the techniques. This time was particularly challenging due to some severely soiled carpets that had been neglected while we were out of town for 18 months. The soil came out and the bad smell is gone. And when the carpets were dry they looked very good. I am happy and satisfied. The technician was friendly and well educated and kept me informed as to how his progress was coming. He had me inspect regularly to make sure I was satisfied with his work . I would be happy to have him work in my home again.

Great job done

Better communication I waited from 8 am to 5 pm!

I can't think of anything off the top

You did a great job!

I've used you for years both in Utah and Idaho. Your carpet cleaners are always so nice and thoughtful.

Nothing, happy with the service, the technician, the results

Job, well done! I have already recommended Zerorez to family and friends.

Benjamin did a great job and answered all my questions.

Technician was very nice. Carpet seemed to dry spotty. uneven cleaning, especially in heavy traffic areas.

The Technician was extremely professional, knowledgeable and did a great job!

Thorough cleaning and affordable pricing.

I have used Zerorez annually for a number of years, I am always happy with the results. My experience this week was the same. I am very happy at the appearance of my carpet, it dried within the times advertised.

The technician was professional yet helpful. He evaluated my carpets, asked where I wanted my carpets cleaned and began pretreating. As he completed cleaning a room he made sure I was happy with the result before he moved on to the next area.

I'm sorry, I am unable to recommend your company. I called and spoke to someone regarding how rude the young man was. You were recommended by our interior decorator, but she will not be using zerorez anymore either. He took personal calls, shamed me for using the sale informing me, "Look I'm already giving you a third off!" after I asked him to wipe the baseboard to make sure they are dry because they had just been painted. He said he was doing me a favor with the price and he wouldn't promise he would dry them. Honestly the only thing that could make this right with this level of customer service is a full refund.

Perhaps they are older carpets, but I thought they would look better. Also, I was told an estimate of $250 and the price was $361. Your technicians however were lovely, professional and hardworking. They were delightful..

It was good

We love the job you do. We appreciate the friendly and professional staff.

The rule about not moving furniture I understand. But to not move a floor lamp or help me with moving a couch seems weird. It is weird for me to move my couch (63 yrs. old) by myself while a 16-18 years male stands and watches. I have no place to put it while the carpet is cleaned so I have to move it out and then move it back. Just saying - kindness goes a long way.

The estimate we received over the phone and then what we actually paid for the service we're completely different almost $100 different that was discouraging to plan $100 cheaper and then be told it's going to cost me that much more recliner was a nice kid worked hard they good job friendly I was just not happy with thinking I was going to pay $130 and then being told it's going to be almost $280 that can be quite a shock and it makes me want to look elsewhere

The carpet looked great!!

Fast, Smart, Clean, Thorough!

Zerorez is professional, knowledgeable and clean not just their services! Love their technicians.

The young men who cleaned in our home were efficient and did a great job.
The carpets look and feel clean.
Thanks.

My carpet doesn't look clean and I think it is more than just wear.

I was extremely pleased with the results and the customer service was great! I would highly recommend your company. I will for sure be using this company again in the future!