What our clients think of us!

Don't like your bait and switch tactics.

It was kind of expensive other than that the service was great and the people that came out was very professional . I only had my stairs and one room cleaned for that price I would think it would be less .

Carpets look great!! I appreciate his dedication to doing a good job and for going the extra mile!

On time, very friendly, tell you what he is doing. Dried around time frame he gave except where he had to concentrate on some areas! Looks great, very pleased

How quick the service was.

Very deligent and detailed in cleaning each area. Stayed around for my inspection and approval. Very friendly. I plan to request/ hire her again.

I particularly liked the efficient way Zerorez went about the cleaning process. From pre-treatment to odor control to final cleaning, Mitch was very thorough and professional.

Each area turned out better than expected and we will surely use Zerorez the next time we clean our carpets.

Completed job as explained.

That is does not leave a residue and the carpet is not crazy wet after cleaning

I like how much of the dirt you can get out of the carpet. I'm hopeful that it will not return as soon as it does with other carpet cleaning processes, but I'll wait to see.

Very professional and courteous.

The carpets feel clean and product free. The techs are always polite and good workers and knowledgeable.

My technician was very respectful and explained everything to me. He also answered all my questions. What I really appreciated was when the chairs dried I could see some spots that were still there. I called them and they sent my tech right back out and re-cleaned them. I'm very happy with how they turned out!!!

Our technician is the ONLY reason we decided to use your service. We have had a not so good experience two times. First time our carpets and couch were left soggy and crunchy for days. The second time we were quoted one price over the phone only to find out that it would be 100.00+ more when the technician showed up. I was so upset and had to deal with pricing for 35 minutes all while trying to take care of two kids that are sick. Our technician did a great job and was super informative. We still have one small stain in our bedroom where my son threw up chocolate milk. Surprisingly it's more noticible now than it was before. Overall, i would have a REALLY hard time using your services again. I feel like I am just never sure what I am going to get.

Technician was on time, friendly, and did a thorough job cleaning my carpets. Like that non soapy detergents are used.

I love Zerorez and recommend it to friends all of the time. One just moved here from St. George and she used Zerorez to clean all the carpets before moving into her new place here.

Zero Rez always gets my carpet and area rugs very clean. All of the stains are removed. The technicians are thorough and very professional.

I love the way my carpets look and feel. The techs are so professional and quick.

The staff at Zerorez are very friendly and helpful. The technician arrived in a timely matter and was fast and efficient.

I love that you leave no residue. Residue keeps carpet from ever being truly clean.

When we scheduled we were given no time frame of when to expect cleaners. Two days before they called to tel us what time they would be calling with a time. We were still never given a window of time at all. Finally the day of carpet cleaning came (after two weeks) and we were told they would not be here until after 5:30. We were never told that cleaning appointments went late into the evening. We had somewhere to be and could not wait for the cleaning to finish (which wasn't until 8 PM). My parents had to stay at my house while the cleaning finished so we could make our previous commitment. A window of time at the time the appointment is scheduled would have greatly improved our experience so we could havenplanned accordingly. It is very difficult to leave all day open not knowing when the cleaning would take place. And if the possibility of an appointment is outside of normal business hours we should know about that up front. Also, it took 2 weeks to get someone out to clean our carpets. More trucks/technicians to make carpet cleaning more readily available would be helpful.

Results poor

Great cleaning results.

When our technician left, everything looked so fresh and amazing!

They only took 45 min to clean 4 rooms, stairs & hallway. Seemed a little rushed. The carpet looked ok but not as clean as I would have liked.

The work was fantastic.
Your technician was great.

Carpets were perfectly cleaned. Never looked better!

You were careful with the house and did a good jog

Preliminary information stated Zerorez method would dry carpets within 2-4 hours because you used fans. There were no fans and with the very late in the day starting time we couldn't put furniture back until morning and one room late morning.

We were assured on the phone when we were concerned about starting so late there would be a cover placed so we could put our furniture down. This was not done either.

Our problem is not with the technician, she worked hard to get the work done, our problem is with the office personnel, because what we were told in the memo we received and the phone call did not happen.

It's up to you as to what you can do to make things right.

I was totally surprised to see the grout on my tile floor look like new. We had tried everything and it just looked bad. It looks beautiful thanks.