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based on 33991 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpets were going to be a challenge for anyone, but not Zerorez? Their service was prompt, efficient, and thorough. There were some spots we seriously wondered if they could treat, but they did, and left us with an amazingly clean carpet and sofa. No question--we will call Zerorez again and again.
The carpet seems cleaner than I have seen it after Coit's cleaning two years ago.
Cleaner was friendly and did an excellent job
It took so much less time for my carpet to dry and there are no weird stains coming out 5 days later. Most importantly, my technician spent SO MUCH TIME cleaning my sectional. It looks brand new and it's more than 20 years old. And enormous. I wish I could give you guys an 11.
The technician, Jacob, called to alert me of his arrival time. He was very polite, thorough, efficient and respectful of my home. He did a fantastic job and helped move the furniture around. Because of his expertise and willingness to work I ended up doing the entire house. The carpets look great!! Thank you!
Professional technicians, not pushy in up selling services, quality of work ( like that no soap residu or chemicals are left in carpet)
I have been please by how polite the service techs are. Although I am not a fan of having to keep my schedule open for a 3 hour window, I am glad they call when they know they are on their way. They were very thorough in finding out what I needed and then checking to make sure I was satisfied before wrapping it up. I will use them again.
This is the best this carpet has looked for years. No doubt ill be a return customer. Michelle is a really good technician by the way.
We liked the knowledgable and effective service. We love our newly cleaned carpet and furniture and appreciate Ben who did the good work. MANY THANKS
LINDA Last name removed
You do nice work
I enjoyed the clean cut tech. Your service keeps our carpet clean longer.
They did a great job my carpets look new!
Jonah did a great job! He was careful to protect other things in the house as he worked. He cleaned very dirty carpet and made it beautiful again. Thank you, Jonah!
I like your product in the professionalism of your personnel. Jacob help me and was very concerned about my needs and met them extremely well. My stairs have never looked better!
Friendly and professional technician. Fernando did a great job!
Good service - both office staff and technicians
Carpet is cleaner than I thought it could be
You guys do such a great job! I have been requesting Isais for a few years now, he knows just what I need what with a dog and a cat, he is always polite and professional. It smells good and feels good! No harsh chemicals like some companies use that I will NEVER use any of them ever again; I got a bad skin reaction, which never happens with Zerorez. I have referred you many times to my friends and they too have been very pleased with your services! My carpets look so good. Thank you!
Expert workmanship! Professional and congenial! I would recommend Jimmy Prince as your top technician!
My carpet is clean without residue.
The rap was on time. And I did enjoy that he took the extra time to take pictures of the carpet since I am renting the property. This will save me a lot of time since I was so busy moving out of my other house. The carpets came so much cleaner than what they were before and thank you so much.
The technician was very polite and courteous. He took time to make sure that no damage was done to my walls. My carpet feels fluffy again unlike the others that I've used in the past where it still felt kind of crunchy.
You can use my first name ONLY.
Love Zerorez! We have been customers for years! Thank you!
Our carpets look clean thanks to your technicians hard work especially on the traffic areas.
They did a great job and my carpets look beautiful. The tecknation was hard working and maded sure my carpet looked clean again.
The driver of the carport clean van backed up in the driveway and pushed the bottom of a support beam out of the base by 8 inches that supports the carport. I contacted the person who I originally called for the service who in turn said a general manager and puked call with their solution to fix the support pole but I have not heard from anyone. I have pictures to prove your driver damaged the support pole. His name was Dax. I need to here from management at Phone number removed or Phone number removed
I like the chemical free, natural products you use, like the lime. I also like the three step process.
My carpet and couch are very clean and the service people were very polite and helpful. We will use your services again. Thank you.
It looks good and is clean... Thanks
Everything looks great and the serviceman was very nice and detailed.
Our tech, Jacob, was friendly and professional. He explained each step and did a great job.