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based on 33732 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
everthing
Friendly employees hard workers knowable
Thank you for your professionalism and great service! This team was amazing.
My carpets are very clean! They were pretty dirty plus I have a dog. Now I am ready for the holidays! The technician was knowledgeable and very polite. I am very happy with the service!
Luke was courteous, thorough, and perfectly communicative throughout the entire process.
Richard was great! He was polite and did a wonderful job cleaning our carpets. The scheduler was nice and knowledgeable. She answered my questions making me feel comfortable in knowing they knew what they were doing. I've already recommended their service to my mom and another friend. Keep up the good work!
I was really impresses how much they were on time and how fast they cleaned and did a great job.
Very friendly and hard working technician. Everything looks GREAT!
The service man was very knowledgeable and helpful.
Your technician did a fabulous job ... he didn't just skim over it like many of them do. My carpets do you not feel crunchy and they look CLEAN!
yeah, I am happy about the job he had done overall. Only only thing I want to mention is that the spot treat not as great as I expected. A few spot color still there.
Ryan - was professional, respectful, and did a fabulous job on our carpets. I highly recommend
Zerorez
great customer service, from setting the appointment to the actual carpet cleaning. Very knowledgeable and friendly techs
Had my carpets cleaned by Zerorez yesterday..
Michelle did an amazing job!! I was updated on her arrival time & she was great to work with. If you want the best, use Zerorez..
No chemicals and no scent left behind
Service was good. Did a thorough cleaning and the tech was punctual. What more could you ask for
You were on time, told me what to expect, worked efficiently, didn't try hard to upsale me and my carpet looks just like new.
Great service techs, they were quick and clean and my carpets were dry in about 4 hours.
No harsh chemicals or residue left behind... and relative quick drying time. Very thorough & professional tech. Broc did a great job!
Services were excellent Technician was knowledgeable and friendly.
No soap residue.
Go over heavy traffic areas more so they come clean. I always have to request they be redone because they don't look much different. Going over it twice or more will do the trick.
Look, everything is ok, the service was good. I just do not like survey after survey on everything I do and if I am around my friends If the subject comes up, I will discuss cleaning.
everyone asks to many questions and when I am with a group or driving with friends it seems like the issue of surveys comes up and no one likes them. If they fill it out it is a guess.
Even though I am older it still tasks time out of my day to answer . You are not the only one that comes.
Zerorez technician was on time, friendly, thorough and did a fantastic job with the carpets!
The technician was polite, respectful and careful in my home. When finished, the rugs and carpet looked beautiful!
Es bueno
They need better scheduling. They only sent one guy for a big commercial job.
I told the tech there was a specific spot that needed more attention. My dog got ahold of marshmellows and throw up.... that area was still a little stiff.... the carpet was still stiff from the marshmallow when it dried.
I have always been VERY happy with Zerorez and would have never used anyone else to clean my carpets. I was less satisfied with the job the last technician did. I paid for the repellent throughout my house and am not sure it was applied. To be far it may have been and I missed it. I will say, he was fast! Oh

We were very happy with how clean our area rugs looked after technician worked on them. He, also, gave us recommendations on how to take care of them.