Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33732 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 21, 2017 — Rated 10 out of 10 by N.O.N. Zerorez Salt Lake City
What do you like about our products and services?

We were very happy with how clean our area rugs looked after technician worked on them. He, also, gave us recommendations on how to take care of them.

Report a concern   September 21, 2017 — Rated 10 out of 10 by G.C. Zerorez Salt Lake City
What do you like about our products and services?

everthing

Report a concern   September 21, 2017 — Rated 10 out of 10 by V.F. Zerorez Salt Lake City
What do you like about our products and services?

Friendly employees hard workers knowable

Report a concern   September 21, 2017 — Rated 10 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

Thank you for your professionalism and great service! This team was amazing.

Report a concern   September 21, 2017 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

My carpets are very clean! They were pretty dirty plus I have a dog. Now I am ready for the holidays! The technician was knowledgeable and very polite. I am very happy with the service!

Report a concern   September 21, 2017 — Rated 10 out of 10 by T.B. Zerorez Salt Lake City
What do you like about our products and services?

Luke was courteous, thorough, and perfectly communicative throughout the entire process.

Report a concern   September 21, 2017 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

Richard was great! He was polite and did a wonderful job cleaning our carpets. The scheduler was nice and knowledgeable. She answered my questions making me feel comfortable in knowing they knew what they were doing. I've already recommended their service to my mom and another friend. Keep up the good work!

Report a concern   September 21, 2017 — Rated 10 out of 10 by G.M. Zerorez Salt Lake City
What do you like about our products and services?

I was really impresses how much they were on time and how fast they cleaned and did a great job.

Report a concern   September 21, 2017 — Rated 10 out of 10 by L.N. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly and hard working technician. Everything looks GREAT!

Report a concern   September 20, 2017 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

The service man was very knowledgeable and helpful.

Report a concern   September 20, 2017 — Rated 10 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

Your technician did a fabulous job ... he didn't just skim over it like many of them do. My carpets do you not feel crunchy and they look CLEAN!

Report a concern   September 20, 2017 — Rated 9 out of 10 by X.L. Zerorez Salt Lake City
What do you like about our products and services?

yeah, I am happy about the job he had done overall. Only only thing I want to mention is that the spot treat not as great as I expected. A few spot color still there.

Report a concern   September 20, 2017 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

Ryan - was professional, respectful, and did a fabulous job on our carpets. I highly recommend
Zerorez

Report a concern   September 20, 2017 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

great customer service, from setting the appointment to the actual carpet cleaning. Very knowledgeable and friendly techs

Report a concern   September 20, 2017 — Rated 10 out of 10 by N.S. Zerorez Salt Lake City
What do you like about our products and services?

Had my carpets cleaned by Zerorez yesterday..
Michelle did an amazing job!! I was updated on her arrival time & she was great to work with. If you want the best, use Zerorez..

Report a concern   September 19, 2017 — Rated 9 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals and no scent left behind

Report a concern   September 19, 2017 — Rated 10 out of 10 by N.P. Zerorez Salt Lake City
What do you like about our products and services?

Service was good. Did a thorough cleaning and the tech was punctual. What more could you ask for

Report a concern   September 19, 2017 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

You were on time, told me what to expect, worked efficiently, didn't try hard to upsale me and my carpet looks just like new.

Report a concern   September 19, 2017 — Rated 10 out of 10 by C.E. Zerorez Salt Lake City
What do you like about our products and services?

Great service techs, they were quick and clean and my carpets were dry in about 4 hours.

Report a concern   September 19, 2017 — Rated 10 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

No harsh chemicals or residue left behind... and relative quick drying time. Very thorough & professional tech. Broc did a great job!

Report a concern   September 19, 2017 — Rated 10 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

Services were excellent Technician was knowledgeable and friendly.

Report a concern   September 19, 2017 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

No soap residue.

Report a concern   September 19, 2017 — Rated 8 out of 10 by R.R. Zerorez Salt Lake City
What could we do to improve?

Go over heavy traffic areas more so they come clean. I always have to request they be redone because they don't look much different. Going over it twice or more will do the trick.

Report a concern   September 19, 2017 — Rated 2 out of 10 by D.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Look, everything is ok, the service was good. I just do not like survey after survey on everything I do and if I am around my friends If the subject comes up, I will discuss cleaning.
everyone asks to many questions and when I am with a group or driving with friends it seems like the issue of surveys comes up and no one likes them. If they fill it out it is a guess.
Even though I am older it still tasks time out of my day to answer . You are not the only one that comes.

Report a concern   September 19, 2017 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez technician was on time, friendly, thorough and did a fantastic job with the carpets!

Report a concern   September 19, 2017 — Rated 10 out of 10 by T.P. Zerorez Salt Lake City
What do you like about our products and services?

The technician was polite, respectful and careful in my home. When finished, the rugs and carpet looked beautiful!

Report a concern   September 18, 2017 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

Es bueno

Report a concern   September 18, 2017 — Rated 8 out of 10 by S.G. Zerorez Salt Lake City
What could we do to improve?

They need better scheduling. They only sent one guy for a big commercial job.

Report a concern   September 18, 2017 — Rated 4 out of 10 by A.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I told the tech there was a specific spot that needed more attention. My dog got ahold of marshmellows and throw up.... that area was still a little stiff.... the carpet was still stiff from the marshmallow when it dried.

Report a concern   September 18, 2017 — Rated 10 out of 10 by W.T.L. Zerorez Salt Lake City
What do you like about our products and services?

I have always been VERY happy with Zerorez and would have never used anyone else to clean my carpets. I was less satisfied with the job the last technician did. I paid for the repellent throughout my house and am not sure it was applied. To be far it may have been and I missed it. I will say, he was fast! Oh


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