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based on 33731 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great young men, great thorough service. Answered every question. Thank you
The tile cleaning was really disappointing. The carpet cleaning was fine, and a good value. I called you again because our carpet cleaning last year was great. However, the tile cleaner just was not thorough, left gray edges, etc. Yes, much of the floor got cleaned, but leaving edges sort of ruins the look. I may call you again for carpet but never for tile. I've had another tile cleaner whose results were much better. More expensive yes, but I'm going to stick with them.
I have had Zerorez clean our carpets before in our business as well as my home. I appreciate their professional way they come in and go right to work. My carpets always are clean to my approval. Thank you!!
fast efficient easy to schedule
We have some older carpets that were heavily soiled. The service starts with a cleaning solution sprayed over the entire area followed with a power scrubber that really gets down into the fibers and begins the cleaning process. Our tech was Eric. It was obvious that he takes great pride in his work. When he started the steam/vacuum process he got very aggressive on the soiled spots and I watched as he would smile as he eliminated the soil. He went over the dirty spots with a vengeance until they were as clean as they could possibly be. Eric was pleasant to talk with and watch work. He made sure that I was pleased with the outcome. I highly recommend Zerores. They will be my carpet cleaners from now on. We are due for a HVAC duct cleaning. I think I will have Zerores tackle this job since they did such good work on the carpets. The price for the carpet cleaning was very reasonable and competitive. The service was superior. Thanks, Eric and Zerores for the great job with the old carpets!
Name removed
Knowledgeable and willing to answer any questions I had without making me feel rushed. Took extra effort to make sure high traffic areas were thoroughly cleaned.
They didn't push add ons and did a great job. The carpet looked horrible and now it looks better than when we moved in.
It made my carpets clean!
Pricing was significantly higher than expected after speaking with someone over the phone. In addition, the fee to pet treat an are seemed extremely high considering it was only $30 to treat an area, but an additional $50 to add on the pet treatment. This seems even higher when you consider that in my home I had one to 5 small spots in each area.
I appreciated the knowledge the carpet cleaner shared with me regarding how to treat stains and maintain my carpet/tile. He was very professional and I received timely communication prior to his arrival. I also like knowing there are no harsh chemicals used to clean my carpet or tile.
Great service again
My tech worked so hard to get as many stains out of my carpet at possible. I really appreciated that.
flexibility
I had to have the technician return to clean spots in the carpet that didn't come clean.
Just looks good
It was a '10' !
Friendly technicians. Quick but thorough work. Great job on letting us know exactly when you would be at our home. Highly satisfied.
I didn't notice a significant difference between the different styles of carpet cleaning but it was a fair price the gentleman was nice and they work around my schedule.
I was impressed with how good my carpets look afterward! Also, the technician was knowledgeable and helpful. Highly recommend Zerorez!
convenient, I like how seamless it is
Carpet looks amazing after it's been cleaned and the communication from your company on when they will be arriving is super helpful!
Excellent communication in regards to the timing for the technician to do the work. Always do a great job !
The service technician, Brock, was very nice and professional. I loved the look of my carpets, tile, and upholstery after he was finished, and it was great to be able to put all my furniture back after only 4 hours as opposed to 2 days with other carpet cleaning services
The service tech did a good job but after he left there were areas that were streaked (clean lines) but overall it was a good job. He worked hard and was friendly.
This was by far my best experience with getting my carpet cleaned. The technician was very friendly and helpful and he did a great job.
I believe my service technician's name was Caitlyn. She did an excellent job. I thought because my appt. was the last one of the day. She would be in a hurry, so that she could go home. I was wrong she was thorough and did an excellent job on my carpets. Thank you.
Excellent work!
Brock was very polite and informative when at my home to clean the carpet. He called ahead of time to give me an approximate time of arrival. I appreciated the work that he did for me. Well done! First name removed J.
Carpents weren't as clean as time before
I thought the price was fair, the technician was very nice, professional, and on time, and the results were excellent. My 12 year old tile and carpet look practically new.