What our clients think of us!

Excellent helpful technician

Chase our technician was wonderful so thorough and efficient. I loved all the knowledge he had and so willingly shared about carpets and the cleaning process. He was so kind just an all around great experience
Thank you.

Timely, communicative and professional.

reasonably priced, did a nice job, friendly service people. I asked for earlier appointment and they worked me in. Great job.

Professional from start to finish

i liked having a phone call to update me on the time the service gy would be at my home. I also liked the guy (?Name) who did the service. He was kind and answered all my questions. I think my job was a big one and I was wondering why they don't have two men doing the entire work to help make the time shorter? Just wondering?
Thank you for the time spent on cleaning some very dirty carpets.
First name removed

quick and easy.

Zerorez was able to get a horrible stain out of a chair that I was afraid was not possible. It looks like new.

You may publish first name only, please.

Communication with Company before and after appointment was great. Did an awesome job in a short amount of time

The tech was just not concerned with pre treating the couches and they just turned out crappy there were spots that were soaked and spots that were untouched

It does not leave any residue.

Nothing. I think 8 is a high rating. You did great.

Look so clean and bright

My carpets look really really good. One carpet had black spots on it and they are all gone. The carpets were dry in just a few hours and we were able to move the furniture back in last night.

The young man that came was very nice.

Your technician did a thorough job and we are very satisfied!

The price quote was way off compared to my actual invoice price, and when confronted about the situation, the tech called management and they basically acted like 'too bad' and 'our hands are tied!' Ever heard of something called integrity and customer service, zerorez?? Your complete unwillingness to do anything to make the situation right, reflects poorly on the company as a whole. Very disappointed. Will not be using or recommending this company, Ever.

I love how clean my carpets are and how quickly they dry. That except for the soil repellant that I have sprayed down there is no ugly smell.

Professionalism

My carpets are REALLY clean!

Make a very dirty carpet look amazing.

Very thorough work.

You did a Fabulous Job .... Nice and Friendly Employees

My carpets haven't been so clean since using Zerorez. I also appreciate the professionalism of the staff.

Once our tech arrived, he was very courteous and effecient. He did a great job cleaning, was very knowlegable about the product and very professional. Our only complaint was the late arrival.

I like the way you use water to clean and also the strain resistance protection that he applied after he was through cleaning.

It was clean!

The technician was well-mannered and efficient in his work. Did not take long and looks lots better.

Thorough

Very professional and on time. Great job!

I got my grout cleaned and it's very expensive. I decided to try it when there was a promotion because a technician that had cleaned my carpets highly recommended it. The results were not impresive. Some areas are clean and others look exactly the same. The technician said it is because some of the grout is deeper and harder to get to. He also tried the sell me on getting a sealer put on that would have upped the price by 150%. Because of the 30 day satisfaction they are coming back to try again which is really nice but it still equals another day of me being available for them to come. And, what happens if some of the grout is too deep to clean?