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based on 33731 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was great
very good job well done. very pleased
Friendly and proficient staff.. It didn't take as long as I thought it would. The only problem i had was I saw some black water beetles after....only two so far but I will spray tomorrow.....thankd zero rez......how much is the soil protectent they put on afterwards?
My carpets have never looked
So amazing!!! Friendly service and wonderful results!
Great staf
Great service!
I appreciate the efficient service, the personnel and the outstanding result that Zerorez continually provides. My carpets are often challenges due to pets. And they are always cleaned beyond my expectations. I highly recommend Zeroez to friends and family. In times past I have used other cleaning companies and will NEVER do that again. When I want the work done right, Zerorez is the company to call.
This guy Ben corrected a treatment problem and we ended up with an excellent cleaning, the appearance is like new for our 15 year old high quality nylon carpet which our lovable dogs had seriously urinated on and there was too much liquid or something wrong leaving unsightly stains.
Ben got it corrected and now my wife and I are really happy with the results. :)
Guy B. AF
The carpets looked very good.
I initially chose Zerorez to clean may carpets for two reasons. The first was that I heard that when Zerorez cleans the carpets that the carpets dry faster. The second was because I saw a special in the Value Pack and in the Hometown values for $33 for each room. After I used Zerorez I really don't see myself using anyone else. My carpets looked great after and they dried so fast. The technician that came out was so nice and kind and he did a great job. I have already recommended them.
The service was prompt and friendly. Thank You
You don't have to wait all day for it to dry. It looks great and your employee was very courteous.
Efficiency and quality of work. Very pleased again!
On time, thourough and carpets looked great!
I thought that my carpet would look cleaner and more fluffy! So it's a little disappointing
I appreciated the friendly manner of the technician who cleaned my carpets. He was clean and careful and explained what he was doing and cared about my satisfaction.
Jonah was knowledgeable and seemed motivated to make sure I got the best price possible.
The service, the knowledge of the tech Justin and how polite and accommodating he was and nicely answered all my questions! I have told several people about my experience. Thanks.
My objective in calling Zerorez was to clean the tile and grout in my kitchen and a couple of bathrooms. The technician was prompt and friendly, but appeared to have a different objective than me. His objectives appeared to be to arrive, set up, operate the machine over the surface of the floor, clean up, collect payment, and be careful not to cause any damage to floors and walls. All of these things are necessary to meet my objective of getting the tile and floor clean, there were may spots that required additional attention, or areas around the perimeter that were completely missed. My objective of having the floor clean did not happen until I got involved and pointed out the areas that were missed or required additional attention. The tile surface was clean at the end, except in corners that the machine could not easily access. The grout was much better, but still not great. The grout has seen a lot of abuse, and I did not expect it to look new, but I was hoping for a little better.
I don't feel I should need to micromanage the technician to get a clean floor.
Representative was professional and had great results!
The technician was good but I still have spots
I can't think of anything.
Excellent customer service-the best I've experienced in many years!
The Technician called ahead as I asked him to so that I could be home when he got there and he was on time.
Technician was very knowledgeable and pleasant to work with.
Sooooo clean no chemicals!!!
Great people to deal with and usually have solid results. We had a couple of small dogs that urinated in the same place in one room. After 2 days the smell is about 80% gone, but I want it all gone - I'll wait another day or two and discuss a time to have Zerorez come out and take care of the rest.
The service was fast and thorough.
I appreciate how friendly and professional Zerorez is. They followed through on everything promised and had great service. They technician was efficient and knowledgable yet made sure he did a thorough job. I will definitely use them again.
My carpet looks great, dried quickly, and left no dangerous residue. Service representatives are friendly and courteous. The rep who cleaned my carpet was very informative and answered all my questions. He also informed me of other products and services offered by Zerorez that I was unaware of. The whole experience was above and beyond! I would most certainly recommend this wonderful company. Happy Lehi customer