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based on 33504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I just feel there are crunchy spots in the carpet now and has taken so long to dry. But the tech was great and informative and I liked the cleaning of my tile.
Your process of confirming the appointment time by having the tech call when he's on his way is very helpful, rather than having to wait around for a 4-hour window. They also explain things very well about issues with the carpet - stains, wear, etc. Also appreciate the up-front explanation from the tech about what the total cost will be. Your communication is just very good. I feel like a paying customer instead of just meat.
Thanks for the job you do.
Employees are very nice and know their job
No residue, but great cleaning
It was very quick and very pleased with the results.
The carpets looked great when I got home--my husband said there were three spots that were still showing because of traffic patterns/deeper dirt, and he used Resolve on it and they came out, because I couldn't see anything when I saw them.
Thank you again for getting us so early in the day, and for the great job.
Quick and carpet is clean. The technician was kind and efficient.
Great service. Fernando was the technician and he was very professional and did an excellent job.
Fernando was on time, thorough and professional
Tech worked hard and got a great result! Great service and product.
I appreciated the texts and emails keeping me informed. The tech did a great job on a filthy carpet. He was very nice to my 85 year old mother.
Fernando! He was awesome! Friendly, professional, and did an awesome job.
This is the 2nd time that Adam has come to our home to do some cleaning for Zerorez in the last several months. He has been prompt, courteous, friendly and has done a really thorough job each time that he had come. Not only have I recommended Zerorez, but I have mentioned to request Adam by name.
Met our timeframe with professionalism, friendliness and prompt service. This is the third time we have used your company, we have been totally satisfied with the results each time. Thanks for providing an outstanding service with people who really care.
Equipment leaked and left drips that took a while to dry. The technician was fabulous, though.
The work was professionally done with a smile. First time using your company and it was satisfactory.
Quick, efficient, polite and most of all my 12 year old carpets look great!
Love that empowered water! Yum!
Always on time. Fast but thorough. Make sure they have done the job the way I want and needed it to be done. Very polite and they always clean up after they're through. I liked having the plastic booties this time.
I have used Zerorez for several years and haven't been disappointed yet.
Prompt, fast, AND no leftover smells.
Very clean, dries quickly.
Friendly service-good work
Dependable
The carpet looks good and the tile looks awesome!
Ben was very thorough. He was efficient and personable. My red couches and flowered area rug look so bright and colorful again, I almost don't want to give them away when my new couches arrive!
I am happy with the way everything looks.
Quality of service and quick response to setting up appointment.
Process was not effective eliminating stains. The carpet required a redo (which was better) and as did the furniture (which was not). The process, while environmentally better, was not as good as chemical cleaners.
Residue free. Empowered water.
I cleared out an entire room expect for a bed. I figured it would have been moved to get underneath it since it was on wheels. But I take it nothing extra will be done. I just have had a good experience with another carpet cleaning company that would do things like that.

I love the friendly and helpful associates. Also, the carpets are left looking amazing! I highly recommend your company to others.