What our clients think of us!

Specialist was informed, courteous, and completed the areas in just about one hour.

Areas dried well and look good.

Jonah has always been good but this time he out did himself! We had a very sick pup and no amount of cleaning on my part would make a dent in the multiple dark stains. I know where the stains were located and cannot see them! Jonah is the best!

Our technician was very throrough.
Our carpet looks great.

First, I was told that you do steam cleaning and you don't . I was told the price was $149 and end up being $249. My bed board still looks dirty and you definitely use chemicals. I had to open all the windows all day to get rid of the smell.
I look at my email and found your invoice where you charged me to clean my area rugs and I agreed to the price but in addition you charge me $59.99 for extra square footage for the rugs.
It is deceiving if you are already setting a price for the rugs and you don't tell the customer that you are also going to charge for extra square footage.
I love your customer service and the technician Broc was very polite and courteous and I give him a 10 but you need to be more clear with people and give the customer a receipt before the technician leaves to solve any discrepancies. Thank you !

No chemicals.

It is the cleanest anyone has ever been able to get my carpets!

The carpet is really clean and looks great for being thirty years old.

Very professional staff. I have no complaints about the way I was treated. It's just the result was lacking. Maybe the damage to my carpet is beyond repair. I can accept that. But the improvement was pretty slight, especially considering I spent over $100 for one room. So, all in all, I'm not very satisfied.

Make sure your workers do a good job the first time so they don't have to come back. A second time... Slow down not try to finish so quickly

I heard good things about you from my nephew and was not disappointed.
The carpet looked like new and it was really dirty.
Thank you so much for the professionalism and great job done!
Name removed

The lady who shampooed our carpets was amazing! She was friendly, careful with the walls and railing... and she had a great personality! Our carpets came out beautiful. Price was a little higher than we usually pay, but all in all we were very happy with the outcome! Thank you.

The service before this one, was not good and the tech had to come back or rather another tech.
The tech "Reese" on this last service on Sept 2nd, was great.
My carpets were cleaned well the first time.
The regular carpet machine you use which is more like a floor scrubber type machine was not working so the tech was using the hose with the attachment like you would see when using a large vaccum attachment which actually worked better than before on my carpets and did not leave the solution in patterns format on some areas of my carpet which in the past you had to send out a tech to remove.
Something from the truck across my lawn to the front door left a yellow/brown streak on my lawn.

Always friendly, fast, and thorough! We have used Zerorez for years and they never disappoint!

Our last technician was the best we've ever had. Carpets look brand new!!

The technician was friendly and very thorough. The carpets looked so much better after he finished.

love how clean my carpets get and this tech was professional and quick. Also Loved that he arrived when he said he would

We love Zerorez!!

Explain all possible costs up front.

The person who cleaned it was so knowledgeable and did a wonder job. The carpet looks like new. He took his time and showed me where the spots my animal had left behind and treated them. The best job!

Are carpet looks clean.

We had some really dirty carpet to be cleaned and they looked wonderful when Brock was finished. I love that there is very little water left in the carpets as well.

We have been using zerorez for a decade, and have referred many clients friends and family over the years. The quality of cleaning has consistently gone down over the last four years. The last cleaning we had done left our carpets soaking wet, to the point where when we stepped on the carpet water came up through our toes. Most of the lightly dirtied areas still looked exactly the same after the cleaning and another technician had to come out the next day and re-clean the carpet. After the second cleaning the carpet was damp, like normal, and the dirt was mostly gone. Considering the cost to do our basement family room and one bedroom was $340, due to the pet treatment, we expected far superior cleaning for the price. I don't think we will be using zerorez again.

My carpet dried so much faster than it did with other companies!

Awesome!
Mitch did a great job!

Give us more feed back as to why the carpets have so many streaks after drying.

The service has been satisfactory and the workmen that come have been industrious and very pleasant.

Very clean and professional!

My carpet looks amazing when they are done cleaning. It feels clean with no residue. The technician is always informative and does an excellent job. I haven't used any other carpet cleaner for the past three years because Zerorez has me sold!

Besides my daughters (3 yo) arm got caught in your high powered hose and you applied and charged me for the application I didn't need. Not too bad it looks great. Please make sure the hoses are not laying around while tiny tots are roaming their house.

Technicians were fast, thorough and friendly. My carpets look great and dried fast! Been a Zerorez customer for years!