Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33991 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 10, 2017 — Rated 9 out of 10 by S.N. Zerorez Salt Lake City
What do you like about our products and services?

I like that the carpets are clean and aren't soaking wet after. I like that there isn't a residue. I also like that the technicians are kind, informative but not pushy

Report a concern   November 10, 2017 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

Richard was so nice and so fast. My carpet and rugs look amazing..like New! Thank you!

Report a concern   November 10, 2017 — Rated 10 out of 10 by D.T. Zerorez Salt Lake City
What do you like about our products and services?

Eric was very professional and a great listener to my needs. Carpets smell and look great! Service was completed in a very timely manner! Thanks Zerorez!

Report a concern   November 10, 2017 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

We love the products used to clean our carpets. The technician was professional and straight forward. We won’t have anyone else clean our carpets but zerorez.

Report a concern   November 10, 2017 — Rated 9 out of 10 by J.V. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez cleaned my carpets and they look and feel like new. Thank you Zerorez

Report a concern   November 10, 2017 — Rated 10 out of 10 by J.V. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez came to clean out my dryer vent and now my dryer is working so much more efficiently. There was no mess left over and the technician was great to work with.

Report a concern   November 9, 2017 — Rated 9 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

The cleaner was very friendly and worked hard

Report a concern   November 9, 2017 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

Prompt; completed cleaning of carpets and kitchen/bathrooms tile in a timely manner; serviceman kept us informed of cost and time to complete the cleaning. Reasonable care was given to our home. The final results of the cleaning was highly satisfactory.

Report a concern   November 9, 2017 — Rated 10 out of 10 by C.L. Zerorez Salt Lake City
What do you like about our products and services?

It appears your process works and I like the fact there are no residual soap, or chemicals left behind. The carpet is definitely improved and feels and smells clean, so this is an easy recommendation.

Report a concern   November 9, 2017 — Rated 9 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

the actual product/service works, dont like all the phone calls i get before and after

Report a concern   November 9, 2017 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

Cleans well and fast

Report a concern   November 9, 2017 — Rated 9 out of 10 by R.T. Zerorez Salt Lake City
What do you like about our products and services?

They did a pretty good job cleaning my grout. Perhaps my expectations were to high but it does look better. Thank you.

Report a concern   November 9, 2017 — Rated 10 out of 10 by M.J. Zerorez Salt Lake City
What do you like about our products and services?

The technicians are very efficient. They are good at answering questions and work very quickly.

Report a concern   November 9, 2017 — Rated 8 out of 10 by E.M. Zerorez Salt Lake City
What could we do to improve?

Carpet left streaky- went over it a second time with my own home carpet cleaner and it looked better. The tech was too rushed.

Report a concern   November 9, 2017 — Rated 9 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

Price and quality

Report a concern   November 9, 2017 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

Review if dog urine is present and knowledge about what is in my carpet and how to fix it.

Report a concern   November 9, 2017 — Rated 10 out of 10 by O.G. Zerorez Salt Lake City
What do you like about our products and services?

All the carpets that were cleaned look like new, even the stairs. The man who cleaned the carpets worked hard and was finished in no time!

Report a concern   November 9, 2017 — Rated 10 out of 10 by M.P. Zerorez Salt Lake City
What do you like about our products and services?

i Liked that the product didn’t smell and that I had a guard put back on my carpet. I did however notices places where there were stains on my carpet that should have been gotten out. I got them out with just a wet rag. So I wonder how well my carpet actually was done.

Report a concern   November 8, 2017 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Courteous, fast,

Report a concern   November 8, 2017 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

Excellent job at carpet cleaning. Friendly professional staff.

Report a concern   November 8, 2017 — Rated 10 out of 10 by S.O. Zerorez Salt Lake City
What do you like about our products and services?

Great results! I have never had my tile floors cleaned before, and I am really happy with the results. Tile looks great and grout isn't dark in traffic areas anymore. I plan on having Zerorez come regularly for a good carpet and tile deep cleaning. Also, the technician was informative and carefully protected all furniture, walls, and corners in the work areas.

Report a concern   November 8, 2017 — Rated 10 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

The service was very professional. She did a great job. the carpet looked like new again, I didn't want to step on it. It also left my home smelling great. She informed me on what she was doing up front and gave the quote so there was no surprises. She was very approachable and answered all my questions. My memory is terrible and I don't remember her name, but want you to know that she is a great asset to your company. Thank you for the great service.Name removed

Report a concern   November 8, 2017 — Rated 8 out of 10 by K.P. Zerorez Salt Lake City
What could we do to improve?

My carpets are a little crispy after they dry. Is there any way to prevent that?

Report a concern   November 8, 2017 — Rated 10 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, thorough, careful, efficient. What more can I say: End result - great

Report a concern   November 8, 2017 — Rated 9 out of 10 by K.V.W. Zerorez Salt Lake City
What do you like about our products and services?

Information update regarding time, service etc.
Friendly, informative technician delivering service. Appraisal of service delivery, what to expect etc.

Report a concern   November 8, 2017 — Rated 10 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

We have had Zerorez clean our carpets several times and each time it is very successful and we appreciate the type of professionals sent into our home to do this job. We have enjoyed the association with the cleaner and really know we can depend on our carpet being brought up to its best, especially since we have lived in this house a number of years.
The cleaning personnel are friendly yet professional.
We are happy to recommend them and you can use us as referrals.
Dennis and Name removed
American Fork, UT

Report a concern   November 8, 2017 — Rated 8 out of 10 by K.H. Zerorez Salt Lake City
What could we do to improve?

Second time around was better, they needed to come and reclean my sofa. It would have been nice to do a job right the first time. Also, a little more flexibility in adding items to be cleaned. I have 3 stairs that the guy wouldn't clean because it wasn't "on the list" to do. Being a little more accommodating would have been nice.

Report a concern   November 8, 2017 — Rated 10 out of 10 by R.D. Zerorez Salt Lake City
What do you like about our products and services?

quality, dependable, responsive

Report a concern   November 8, 2017 — Rated 0 out of 10 by R.F. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Wet overnight, had to run fans. Too expensive

Report a concern   November 8, 2017 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Don’t push it, this is the third feedback request


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