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based on 33991 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I enjoy how your technicians know what they are doing, talking about and how careful they are with my walls, floors and furniture.
Very helpful but was disappointed that the tea stain was not able to be removed.
The professional way your techs behave and not using harsh chemicals to clean my carpets.
Great job and great job explaining what was needed
My carpets were cleaned very good. I was very pleased with the person doing my carpets, she made sure every room was done to my satisfaction. I would call and request her to do my carpets again.
The follow through from making the appointment to someone calling to say the approximate time. Then the guy calling to say when he would be there. Efficient and courteous, always.
There were several bad spots and it didn't seem like our technician tried very hard to get them out. The carpet did look a lot better however, even with the spots still showing. He was a very nice young man and very polite to my mom.
Zerorez really knows how to clean !!
Every aspect of having our carpets cleaned by Zerorez was easy and enjoyable. The staff making the initial appointment, the staff rescheduling our appointment (twice at our request), and our technician were all professional, informative, and easy to work with. I would absolutely recommend this company to others, as they operate a business as I would: efficient, effective, and non-intrusive. No high-pressure upsales, no endless emails and promotions... just good carpet cleaning at reasonable prices by people who are good at their jobs.
Technician was friendly and clean cut.
Very professional work.
Quick, reliable service. I have confidence in the work they do . The rug cleaners are very professional. My carpet looks great
The first time ypu cleaned I was not pleased, it was still dirty. That being said, the second time you came backto touch it up. I was extremely pleased with my service. My carpets are clean now. Thank so much for coming back, you have very pleased client. Thanks again, Cyndi
Our technician was awesome! He was polite and worked hard. The carpet looked great until it dried and all of the spots I hoped to clean out were still there. I would like for someone to come and try again. Maybe the technology of your treatment isn't powerful enough to get the spots out. I am not sure but I am not happy with the result.
Good c/s and sparkling clean carpets.
You do an excellent job and I like there is no residue left in my carpet. You send out professional workers who are careful about protecting doorways and furniture where the vacuum tube might touch them. Thank you for your service. Broc was an excellent worker and helped educate us about carpet and upholstery needs we should consider.
It's quick, clean and excellent employees
Did a great job
Jonah was very friendly and informative. He did a wonderful job on my carpets and I love that there are no soaps, etc. My carpets look great! I like that you give back to the community, like the food drive. Thanks, Zeroez!
Great carpet cleaning and now we are protected for seven years. Just can't get any better.
We had our entire house cleaned. They did an excellent job. Were very accommodating, highly trained, made Great recommendations. Our carpet came out beautiful !! Thanx Zerorez
They were wonderful!!!
The service we received was excellent! The technician was competent and professional. The carpets look great!! We would highly recommend Zerorez to our frirnds and neighbors!
Chemical free. Good customer service.
We are really pleased with the cleaning job that was done on Friday, Nov 10th. My whole house feels cleaner and brighter, because my carpets are clean. I would encourage anyone to call Zerorez to clean their carpets.
Timeliness and the courtesy of the technician
This is the second time I had Zerorez come to clean my carpets~! Cody came and did the pretreat on my floors, they were awfully dirty. then went to work with a big brush scrubber, then he did the hard job of cleaning the carpets. He did a wonderful job, all of the stains are gone, I have 13 yr old carpet, so getting ALL the stains out really surprised me.. It was dry by evening~! I will only have Zerorez clean my carpets ~!! Thanks to Cody on a job well done~! I appreciate your professionalism and how efficient you were~!! He should get a raise~!!
Sincerely yours,
Name removed
Fast service! Great job!
They are the best
The carpets are always cleaner when Zerorez does our carpets. They dry much quicker and again are very clean. The technicians are great. They always check to make sure what you want is done and answer any questions you might have.