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based on 33498 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was prompt and efficient. The team arrived on time and they asked for any trouble areas. They were friendly, clean, fast and did a good job.
I love using Zerorez my carpets always look amazing after.
Professional service and awesome results
My carpets looked great after having them cleaned, I'm so happy!
The service was very good. I am very satisfied with the outcome of the cleaning. The man who cleaned the carpets was professional and thorough. He did the work in a reasonable amount of time, and did a good job. I added a request to do my stairs when he arrived, and he pleasantly told me that he could accommodate my request.
All in all, I am extremely satisfied.
Cleaning products
Technicians are polite and informed
The result is good.
Your customer service was awesome! From finding me an appointment right away for my mother coming home the hospital to clean carpet. Your techs. were very thoughtful and did an great job. I will be using Zerorez again.
Thanks,
Name removed
The technician was excellent and very accommodating
They are on time and fast and my floors look good.
The service men were very professional and knowledgeable and explained every step of the process. We had severe pet stains and they made them disappear.
I just love the clean carpets! The two young men doing the work were very thorough and professional. They did an excellent job. I will definitely have zerorez clean for me again and will recommend them to anyone needing carpets cleaned.
Our carpets look great. My husband said our carpets looked great. This was a first. He has not liked previous carpet results.
Great people to work with. I like the method of cleaning without chemicals.
You are the best!
Just what we needed and a very find job done.
The guy was so great when I told him my hearing aids weren’t working and I am deaf. He got a paper and pen wrote down everything we needed for communication. It was awesome!
I like how clean my carpets look once I have had zerorez come.
I found the, as explained to me on phone, then in person by delightful young man to be outrageously high. He did a fabulous job, carpets looked stupendous before he left & after they dried.
BUT, my small totals area of carpet costed more (nearly $300!).than my sister pays for her entire house. She has had same company.for years. & I will be going w/that company from now on.
Every part of my experience with Zerorez was wonderful. Customer service to help me decide which rooms to have done, the prices and deals they offered, the availability of their employees to work around my schedule, my professionalism of the employees who came to my home, etc. Every bit of it was great!
Just great service.
I appreciate the communication to know when the tech is going to arrive.
All techs I have worked with have been professional, explaining everything to me before they start. They always check with me at the end to make sure I am happy with the result. I like the chemical-free cleaning process which leaves my carpets looking refreshed and smelling clean.
I like how your tech
took such care with my home and how polite he was
And the cleaning was amazing everything looks awesome
your worker did a good job!!
Rep was in my home for approximately 20 minutes. Did not do a good job. Only did very minimal traffic path. Spots in carpet and very crunchy. Traffic area in bedroom doesn’t look cleaned at all.
The technicians are very professional. They come on time and finish when they say they will be done. They also fully explain everything they plan to do.
I feel satisfied with the quality of cleaning that zerorez did for me. It is nice to feel like my flooring is clean again.
Carpet was much cleaner than when I had it cleaned by Stanley Steemer.
My carpets look new and the price was very reasonable. The technician was great and provided excellent service and a memorable experience.
I appreciated that you were able to fit me into the schedule on short notice. I liked that your technician wasn’t intimidating. Being a young stay at home Mom I’m always weary of strange men in my house and Erick was very nice and respectful.