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based on 33498 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The rep that showed up was outstanding. Personable, professional and quick. Can’t ask for more
Very accommodating, efficient and effective.
I like that don't use chemicals.
Thorough clean
Great customer service
Matt was great!
It cleaned really well and it dried fast
I like zero recipes I get the carpet cleaning it’s always soft and nice when it gets done
Online schduler.
Service is great. Everyone is friendly and professional.
Your service man called, giving the time he would be at the property ( it is a rental property, I do not live there). He was right on time. He told me when he would be finished as I was not able to wait while he did the work. Again, he was right on time. The carpets looked good when he was finished. He offered some additional product for the carpeting but, since it is a rental and the
carpet will probably be replaced soon, I declined the additional product. He did not pressure me
to purchase it. I will use your services again.
Also, your receptionist helping me set up the service was very helpful and pleasant.
The technician and service was great!
The gentlemen who cleaned my carpet and tile truly cared about the job they were doing! They wanted me to be happy with their work and I was!
Both technicians were friendly, professional & quick. My 15 year old carpet looks great!
They came when they promised and did a very efficient job cleaning my carpets. And they were dry in about six hours.
Excellent customer care!
I can always depend on my carpets looking so great. I also like the techs who come. They always have great advice as to what I can do and what services they have.
They guarantee and reliability of your people
Did a good job cleaning old carpet in a house that was being sold
The two fellows (Erick & Fernando) who did the carpet cleaning for us were very courteous, on time, and did the job quickly - which was great, since my time was limited.
I also very much appreciated that Zerorez was able to accommodate our tight schedule (and relatively short notice).
Very prompt on arrival time. Got the job done quickly- and very thorough. Tech was very nice and informative. Great experience over all- and my carpets look fantastic!
Carpet looks a lot better.
Riley was early, quick, and helpfully explained everything. My carpet and upholstery is clean and there is no soapy residue or smell on anything.
Quick and efficient.
Great customer service and friendly techs. We just bought a house that had a number of pet stains on the carpet. After the cleaning, I feel much better about having my baby crawl on the floor. Thank you!
I like that there isn't any residue left after my carpets are cleaned. I appreciate the professionalism of the employees.
My carpets look amazing and they were quick and efficient
I was very Leary at first but my in some places filthy carpet, came very clean. Nobody can make old ,dirty carpet new but my living room carpet was pink,and now after twenty years of it increasingly turning ? it is actually pink again. I am now a believer.
They were prompt, efficient, and he did a fabulous job in our carpets and tile. He was so friendly and thorough.
Very professional and on time. They were able to get stains out that others in the past couldn't
Eric was awesome to work with. Great customer service.