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based on 33725 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’m happy with the customer service provided.
Jason was a fabulous technician!! He was friendly, thorough and did an excellent job!
Matt and Mike were timely, professional, efficient and thorough. Had very good results.
The cleaner! He was great.
Mitch was very friendly and professional. Our carpets look amazing. We have no complaints. We are very happy!
Carpets look great
Very kind and professional
Your teams are very knowledgeable about carpet cleaning. Which is something you would expect from a carpet cleanig company. (But you would be surprised at how many companies do not take the time to teach their technicians before sending them out to a clients home)
You were super helpful! Did a great job! Couldn't ask for anything better!!! Thank you for the good help you did for me!
The important thing is my clean carpet!! The young man was very professional.
Very professional, great price and service.
You guys do the best cleaning job ever! And I love how fresh my house smells.
They came back to take care of a stain they didn’t get the first time.
My old carpets came out so. Lean I’ll keep them another year😃
Quick service. Friendly Staff
Quick, professional, great results! Jason was awesome!
The service was friendly and knowledgeable. We like how the product protects and cleans our carpets.
I was disappointed in the hallway/landing. I only had 2 spaces cleaned. I asked the tech to re-do a few spots in the other area and I’m okay that one. I guess I needed him to go over the hallway too.
the carpet doesn't look a bit different than it did before cleaning. The carpet has not had that much wear and I got some story from your agent that the wear on the fibers would make them look like they were dirty, but that it was just the worn carpet. I think that could not be the case.
We also had him clean some area rugs and they are just the same as before. I have very little faith in your adds that your cleaning service is superior to others. I would have to have a different experience than what we received. We had a hallway, one bedroom/office, and four area rugs. Your agent was here for less than an hour and that included setting up and removing all hoses, etc. I am not acquainted with the time aspect, but it seemed to be a hurry up job to me.
Had a very hard time understanding your employee. I realize he was doing the best he could, but not even sure he understood all our instructions either.
Mike and Matt were right on time and did and A+ job of cleaning our carpet and sofa. It was timely and they were very friendly and professional. I would recommend Zerorez to anyone that wants a clean carpet or upholstery.
Techs are helpful and the service is good. I also like that there are no harsh chemicals used.
My carpets stay clean twice a song with zeroes. It costs a little more but lasts for a long time. The techs are polite and careful. I won't use another cleaner.
Efficient, clean with no reidue
Friendly staff and pleased with the outcome!
The tech was courteous, hard working and fair. He did a great job.
The service was good. But if felt like there was so many potential add-ons that my original service was just a very basic job. This cleaned was extra, that cleaned was extra, and on and on and on.
He was such a nice guy and make the floors look wonderfull, thanks
No chemicals! Amazing techs; on time and professional! And very clean carpets! Thank you guys 😀
The curtsies, professional way and thoughtful technician that worked with us!!!
I already have recommended Zerorez to a friend. I was very impressed with Ryan and my carpets look and feel like new.
They are quick and respectful