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based on 33721 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your employee, Eric, was very respectful and totally answered my questions before starting. He gave an extra measure of service to me which I greatly appreciated. I felt confident in his abilities and desire to do the best job he could for me.
Our technician Ryan was amazing! He was so nice and knowledgeable and very honest without being pushy. He cleaned our carpets as well as our couches and I was very pleased with both. It smelled very clean when it was finished and there were no harsh chemicals used during the cleaning. The carpets dried quickly and we were very satisfied!
The explanation I received before the service and the quality of service.
We love how their formula for carpet cleaning rejuvenate our rental properties.
Efficient and professional.
Clean, efficient Servce by technician prepared to answer all questions and do the job thoroughly and effectively.
Great techs
Professional, reasonable cost AND very high quality work performed with excellent results with substantial pet stains. Peter Duce was outstanding!!
Your service Rep was very through in his explanation of the service.
Everything went well -- our first time using your company, but it won't be the last! Riley was excellent and we were very impressed with his professionalism. The carpets look great today, and we are very pleased. I do have one question: What do you recommend for spot removal between carpet cleanings?
Service is excellent, timely and thorough.
The product used is fresh and it has left our carpet clean. I highly recommend Zerorez YAK
I think you do a thorough job cleaning the carpets. They come out looking and feeling cleaner than with other companies I've worked with.
Very helpful and informative service. Hard working technicians.
It took a long time to dry which surprised me.
I really liked my tech. He was very helpful and polite. My carpets were great
Carpet looks good. Tech was prompt and explained everything before starting. Happy with the service.
We always have great service from Zerorez. Our furniture and carpets look awesome and there is never any residue or smell. You are always on time and the price is always right. Thank you so much because we can always rely on your service which means a lot these days!
Had you clean carpets in 5 rooms,and had a couple of heavy traffic areas. Your tech was very courteious, The rooms came out very nice and clean. He seemed to know what he was doing. Very good job.
I own a carpet shampooer, and was unsatisfied with the results and thought (wrongly) that a professional carpet cleaning service would achieve better results.
It did not.
It was fast, but that's really all I can say that is positive (although, I don't know how much credit I can give here since I did all the heavy lifting removing furniture myself)
The technician was in & out very quickly. I was not informed of any stain treatments which may have achieved a better result. Just spent my morning moving furniture, and paid a hundred and forty bucks for results I could have (and have in the past) produced myself.
From here on out, I'll stick with the carpet shampooer I own which was a better over all investment, and would recommend that anyone else do the same.
On a side note, the carpet did not feel anymore "residue free" than after using my personal shampooer. I'd have preferred harsh chemicals that may have left some residue, or even an odor in exchange for a better clean.
Recap: The benefit did not justify the cost in either time (moving furniture and allowing the carpet to dry) or money.
The technician was fast, and my carpet looks great. Besides not wearing shoes, I haven't done much to protect my carpet, which is 15 years old. I can't believe the difference it made to have my carpets professionally cleaned. I'm so glad I did it.
On time.
Good communication.
Professional service.
the service
Did wonders for my 10 yr old carpet .
It does a very good job of deep cleaning! The technicians are very friendly and explain the process.
Pete did a really good job on our carpets. He was knowledgeable about how keeping your carpets vacuumed will help with the longevity of your carpets. He was pleasant and we enjoyed visiting with him.
They are quick and respectful
I’m happy with the customer service provided.
Jason was a fabulous technician!! He was friendly, thorough and did an excellent job!
Matt and Mike were timely, professional, efficient and thorough. Had very good results.

I love how easy Zerorez is to work with. Everything always looks great and the technicians are so nice and helpful.