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based on 33725 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They came when they promised and did a very efficient job cleaning my carpets. And they were dry in about six hours.
Excellent customer care!
I can always depend on my carpets looking so great. I also like the techs who come. They always have great advice as to what I can do and what services they have.
They guarantee and reliability of your people
Did a good job cleaning old carpet in a house that was being sold
The two fellows (Erick & Fernando) who did the carpet cleaning for us were very courteous, on time, and did the job quickly - which was great, since my time was limited.
I also very much appreciated that Zerorez was able to accommodate our tight schedule (and relatively short notice).
Very prompt on arrival time. Got the job done quickly- and very thorough. Tech was very nice and informative. Great experience over all- and my carpets look fantastic!
Carpet looks a lot better.
Riley was early, quick, and helpfully explained everything. My carpet and upholstery is clean and there is no soapy residue or smell on anything.
Quick and efficient.
Great customer service and friendly techs. We just bought a house that had a number of pet stains on the carpet. After the cleaning, I feel much better about having my baby crawl on the floor. Thank you!
I like that there isn't any residue left after my carpets are cleaned. I appreciate the professionalism of the employees.
My carpets look amazing and they were quick and efficient
I was very Leary at first but my in some places filthy carpet, came very clean. Nobody can make old ,dirty carpet new but my living room carpet was pink,and now after twenty years of it increasingly turning ? it is actually pink again. I am now a believer.
They were prompt, efficient, and he did a fabulous job in our carpets and tile. He was so friendly and thorough.
Very professional and on time. They were able to get stains out that others in the past couldn't
Benjamin was very effient and respectful of our surroundings. The cleaning was done without delay and when finished looked wonderful. Thank you!
I've loved my carpets cleaned by Zerorez, but this time the stayed wet for more than 24 hours. The traffic patterns did not clean up as well as they have in the past. I understand my carpet is a year older, but they still felt dirty.
People, Chase who did the work was great.
on time, looked great
We were charged $300.00 to clean pet oders and the carpet still smells. If your company wants to come back and get it right then I would be willing to change my recommendation to a higher number. My name Name removed phone is Phone number removed.
I would love to come out and take care of some of your concerns.
No residue. You always have the best technicians come out to clean the carpet and they are very knowledgeable in their field. As always, excellent service. Thank you.
I like how professional the staff is and how well my carpet turned out after being cleaned by Zerorez
Cleans carpet well
Techinician was very professional and easy to work with! Great job!
Very professional, very nice young man did the work, carpets are amazing after the cleaning.
Great experience. Technician was helpful, worked hard and did a great job. Will use your company again
I appreciate that you do not use chemicals and your staff is always considerate
I like that you don’t use chemicals.

Both technicians were friendly, professional & quick. My 15 year old carpet looks great!