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based on 33498 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looks great! Mitch was friendly and got right to work. Zerorez had excellent communication about their times and services. Mitch was right on time and the carpet was done by the time I got home from work.
Our tile is dull and splotchy since having it cleaned.
We paid about $400 to have three bathrooms tile floors and a shower cleaned. Very poor work. Our tech didn’t even touch the tile around the three toilets, which is what needed it most. He did a good job on carpets, but seemed to lack the tools or cleaning agents needed for tile and showers. It was a waste of money as we need to do it ourselves now. Plus, his truck left huge grease spots on our driveway!
You done good!
The young men were courteous, worked quickly, and my carpets look great!
Zerorez was great and they did a great job. The carpets took about 30 hours to dry completely, but other than that it was great!
They were on time.the price was what they said it would be. My carpets looked much cleaner.
Cleaned the dirty spot and removed stain
Tech stated he could not and the sold an elderly person urine and pet stain repellent.
To someone who does not have pets
Technician was friendly and did a great job!
We just moved into our new house and needed the ducts cleaned. Ben was quick, thorough, and professional. Our house smells clean without the harsh chemical smell, it is starting to feel more like home.
The tile cleaner did a great job.. looks like new..
You sent a very friendly employee who explained everything thoroughly. Carpets looked great. Thanks!
Our carpet looks clean.
Good quality all around.
I am sure most of the dirt was removed, yet I was expecting to have my carpets feel like new based on the advertising from KSL Radio. However, they feel the same as before cleaning.
I’m super disappointed with the service I received. This company came in highly recommended from several friends and family. We had our carpets cleaned on Friday. And still tonight on Sunday they are soaking wet in some areas. And those areas are now DIRTY because it’s in a high traffic area and should have been dry yesterday. And overall they don’t look much better then they did before. It was a huge financial sacrifice to get this done and it was NOT worth the service we received. I could have probably done a better job and saved myself $600.
Great service and friendly staff. Would highly recommend.
I love how the carpet just feels clean and knowing there isn't any soap residue is huge. There was a stain on my carpet that I had resigned myself to never getting cleaned, but the guys are zerorez cleaned it up no problem.
I had some very tough stains!! The technician worked very hard and achieved success
He did a pretty good job, but forgot to do the landing step out side the laundry room door after doing the whole laundry room. The carpet stayed wet for a longer time than I expected, some spots were still wet the next morning
We appreciated the good deal you gave us. Garrison was very prompt and professional. We are happy with how our carpets turned out. Thank you!
Friendly, great technology. I like that you don't use a soap that just makes the carpet more dirty.
Fast drying time and friendly customer service
They were more than willing to come back and address my concerns over some pet oders that we were concerned with.
I got an appointment right away. The technitians worked hard and put extra effort in to clean my carpet and upholstery.
The carpet looked great! The technician was very nice and friendly.
All in all very good. It only took the two young gentleman 45 minutes to do my whole place. Maybe have them consider slowing down a bit and making sure it's 100% clean, for those of us that have OCD and are clean freaks.
The price was right. Would recommend to others and I will be using them again.
Staff, very helpful and they take pride in their work.
Returned to work on dofficult stain.
Friendly and professional.
6
Friendly staff, great work. And most of all, cleaned carpets!
Excellent work. I've used Zerores several times and will use them again. Ken Last name removed